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Hotel Boutique Castillo Rojo

4.0 star property
VIP Access

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Photo gallery for Hotel Boutique Castillo Rojo

Exterior
Classic Double Room, 1 Queen Bed | Bathroom sink
Exterior
Classic Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Patio Bellavista
    ‪2 min walk‬
  • Forest Park
    ‪7 min walk‬
  • Clinica Santa Maria
    ‪10 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe

Classic Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room (Petit)

Egyptian cotton sheets, premium bedding, in-room safe

Economy Room (Petit)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Double Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Superior Suite, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Boutique Castillo Rojo

Luxurious ski hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless Internet access.
Hotel Boutique Castillo Rojo offers 19 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 36-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Costanera Center and a few minutes from Plaza de Armas
  • Airport, railway station and local-area shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo – This bistro only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Winery release events

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 35.0 per day.
  • Cots (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 451 out of 551 reviews
Rating 8 - Good. 82 out of 551 reviews
Rating 6 - Okay. 10 out of 551 reviews
Rating 4 - Poor. 4 out of 551 reviews
Rating 2 - Terrible. 4 out of 551 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a recently renovated old mansion and it oozes with character. The service and staff are exceptional and the 5-6pm wine social is so welcoming. Comfortable beds and well appointed rooms. I've returned twice already on this trip and it won't be the last. It is now my goto in Santiago!
Stayed 1 night in Nov 2024

10/10 Excellent

salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent stay. The staff was very helpful and friendly. Gave us wonderful suggestions for dinner and helped us with transportation. Happy Hour every night was a wonderful event.
Stayed 2 nights in Nov 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Belgheis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that it was an old hotel and that the staff was so friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with old Fashioned facility and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel! The staff is so kind and helpful. They boxed up breakfast for us because of our early flight out. The rooms are clean and beds comfortable. Not the standard hotel at all. Coffee and hot water in upstairs lobby all day. We used Ubers to go different places because had to cross questionable neighborhoods to go see the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marie

Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great hospitality.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This an excellent hotel. Comfortable and charming with extremely helpful and friendly staff. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Bellavista neighborhood
Lautaro at the front desk went above and beyond to answer all of my questions. He is a great employee! The hotel is near many bars and restaurants in the heart of the Bellavista neighborhood. I stayed for six night and was very satisfied.
Stayed 6 nights in Oct 2024

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Carrie, Boise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this hotel! It was quaint and lovely. The staff was excellent and provided top-notch customer service. The breakfast, wine tasting and 24 hour access to coffee and tea was a bonus. we loved the location and would highly recommend Castillo Rojo for your stay in Santiago.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie, Boise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was quaint and lovely with excellent staff who were more than helpful. They really made our stay a wonderful experience. The amenities were top-notch with a wonderful breakfast included as well as wine tastings and 24 hour coffee and tea available. The hotel is located in a great part of town for walking and dining. My husband and I highly recommend Castillo Rojo!
Stayed 2 nights in Sep 2024

10/10 Excellent

Genecar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so accommodating, knowledgeable and made our time in Santiago a great experience. The rooms were also awesome with deep history! Thanks to the staff, cheers from Ryan and Genecar
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable hotel in the middle of lots of clubs and bars.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a unique property. It's like you stepped back in time to a1920s mansion. The area cannot be beat with plenty of restaurants nearby. The staff was so kind and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great location and the staff were wonderful. They helped with restaurant suggestions and let us store our bags until our red eye flight!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very clean friendly staff I would definitely be coming back
Stayed 1 night in Jul 2024

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal. You can walk up San Cristobal Hill or take the funicular. You can reach downtown after a nice stroll through the park. The metro stop is also close. Just don't pay too much for coffee and meals at Patio Bellavista! Castillo Rojo staff are phenomenal!
Stayed 4 nights in Jul 2024

10/10 Excellent

Tonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place! Probably one of the best places we've stayed. They have thought of everything. It is a magical experience.
Stayed 2 nights in Jul 2024

2/10 Terrible

Gustavo

Disliked: Cleanliness
Stayed 1 night in Jul 2024