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Hotel Boutique Castillo Rojo

4.0 star property
VIP Access

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Photo gallery for Hotel Boutique Castillo Rojo

Garden
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Reception
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Place, Patio Bellavista
    ‪1 min walk‬
  • Place, Santiago Metropolitan Park
    ‪4 min walk‬
  • Place, Clinica Santa Maria
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed (Petit)

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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Interior detail
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  • Breakfast included
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  • Free Wi-Fi
4.6 out of 5, Wonderful, 512 reviews
The price is €192
21 Jan - 22 Jan 2026
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About this property

Hotel Boutique Castillo Rojo

Luxurious ski hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless Internet access. Change of towels is available on request
Hotel Boutique Castillo Rojo offers 31 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 36-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Costanera Center and 9 minutes from Parque Arauco Mall
  • Airport, railway station and beach shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free. A complete renovation of Hotel Boutique Castillo Rojo was completed in October 2025.

This 4-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo – This bistro only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Private wine tours
  • Wine tours
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 1923
  • Communal living room
  • Renovated entire property - October 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 3500 per night.
  • Cots (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CLP 50000 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 554 out of 665 reviews
Rating 8 - Good. 91 out of 665 reviews
Rating 6 - Okay. 10 out of 665 reviews
Rating 4 - Poor. 4 out of 665 reviews
Rating 2 - Terrible. 6 out of 665 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This was a great stay. While the area is walkable, however, I do wish it could be more centrally located in Providencia. I had to get an uber to go most places, but that’s my only issue.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was unique, beautiful and comfortable. We enjoyed the breakfast in the morning and appreciated the offer of sparkling wine even though we didn't partake. Staff was friendly and the location was close to many main attractions such as the Parque Nacional.
Stayed 1 night in Sep 2025

10/10 Excellent

Cintya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, they have a free happy hour every day at 5 PM, they almost always give me a bottle of champagne, even if I don’t get the upgrade, the staff is incredible. They always carry my luggage to my room. The rooms are impeccably, clean and have a lot of little gifts inside like chocolate robes and slippers. All in all it’s just a great day and it’s my second time and I will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfy room, great staff

This is an old building (if you can't do stairs see if they have a ground floor room??), but our bath was modern and room quite comfortable. You can walk to myriad restaurants from here and the large plazas, a metro, etc. Our area was very quiet at night. Breakfast was simple, but gets you out the door. Great coffee and can order custom eggs and fresh fruit. Wine hour in the early evening is a nice touch & provides opportunity to meet other travelers. They have a lovely courtyard and in warmer months would be a great place to hang. I would stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel - Great Location

Great Hotel, great stay but breakfast sweets barely available. Also we were on the 4th floor and there was no lift. Not complaining but may be a problem for some.
Stayed 4 nights in Aug 2025

8/10 Good

hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs an elevator
Stayed 2 nights in Aug 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place you will never want to leave

This is the type of place you will never want to leave. I loved everything about staying here. From the Wine Hour, beautiful rooms, delicious breakfast…I highly recommend and definitely want to come back to in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Really fun stay good location
Stayed 3 nights in Apr 2025

10/10 Excellent

Joel, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly, and health staff
Stayed 2 nights in May 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Steps away from La Chascona and lots of things to do
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in A fairly central location and with in walking distance of many restaurants, museums, and outdoor attractions. The staff was very friendly and helpful and arranged transportation from into the airport. Next time I am in Santiago, I will go back to this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Lyahna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

We had a really great stay at this hotel, we were celebrating our anniversary and the staff really helped to make it special. The building is stunning, and very convenient for exploring the park.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel- very friendly and welcoming. Breakfast was excellent too. Great area- loads of restaurants and activities nearby in easy walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the reception staff exceptional, in particular Jorge, Veronica and Alvaro. The evening wine reception with fellow residents was fantastic, very enjoyable with shared stories and tales from adventures.
Stayed 3 nights in Apr 2025

10/10 Excellent

mushuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Laurianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The team here was so lovely! Everyone was nice and ready to make your life easy at every turn. The rooms are beautiful, the wine hour is a great chance to meet other people staying in the hotel too. I enjoyed the stay very much.
Stayed 5 nights in Mar 2025

8/10 Good

ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice stay.

We had a nice time at the hotel . It is lovely - in a nice location. My only complaint is that my daughter was sick and to extend late check- out for 5 hours required payment of 1/2 an additional day’s stay. Maybe that’s standard but seemed a little expensive to me. Aside from that, we had a very nice stay and enjoyed the furnishings and ideal location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fun place to stay! friendly staff, the breakfast was great. highly recommend!
Stayed 1 night in Mar 2025