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Hotel Infinity Park Santiago

3.0 star property

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Photo gallery for Hotel Infinity Park Santiago

Front of property
Twin Room | Down duvets, in-room safe, desk, laptop workspace
Reception
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
54 Merced, Santiago, Región Metropolitana, 8320119
  • Santa Lucia Hill
    ‪9 min walk‬
  • Medical Center Hospital Worker
    ‪15 min walk‬
  • Plaza de Armas
    ‪16 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Twin Room

Twin Room | Down duvets, in-room safe, desk, laptop workspace

Twin Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room

Single Room | Down duvets, in-room safe, desk, laptop workspace

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Down duvets, in-room safe, desk, laptop workspace

Double Room, 1 Double Bed

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Infinity Park Santiago

Central hotel connected to a shopping centre in Santiago with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free Wi-Fi in public areas. Change of towels is available on request
Hotel Infinity Park Santiago offers 39 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Santiago hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel Infinity Park Santiago, you're connected to a shopping centre and just a quick walk from Forest Park. Features include free WiFi in public areas, plus breakfast (surcharge) and airport pick-up service (surcharge).
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Costanera Center and a few minutes from Medical Center Hospital Worker
  • Airport pick-up shuttle service available for a fee
Hotel Infinity Park Santiago offers its guests tour/ticket assistance and a lift. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CLP 3,500 to 4,000 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2015
  • Renovated entire property - June 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CLP 3500 to 4000 per person
  • Airport shuttle fee: CLP 29000 per vehicle (maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Infinity Park Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Infinity Park Santiago
Hotel Infinity Park Santiago Hotel
Hotel Infinity Park Santiago Santiago
Hotel Infinity Park Santiago Hotel Santiago

Hotel Infinity Park Santiago Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 59 reviews
Rating 8 - Good. 12 out of 59 reviews
Rating 6 - Okay. 8 out of 59 reviews
Rating 4 - Poor. 5 out of 59 reviews
Rating 2 - Terrible. 6 out of 59 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean place
Stayed 2 nights in Dec 2024

6/10 Okay

jorge

one nogth

Was good for une or two nigth, location complicated because trafic is terrible, not uber access
Stayed 3 nights in Nov 2024

6/10 Okay

Grover

Stayed 6 nights in Nov 2024

2/10 Terrible

Deziane

Stayed 4 nights in Oct 2024

2/10 Terrible

Yu-Ji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very strange/ show very uncomfortable action while I checked in. Room condition is bad, property is next to subway so quite convenient but also near the park so a lot of homeless people. Location near a few major tourist attractions but not recommended to stay there.
Stayed 1 night in Sep 2024

10/10 Excellent

Josselyn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room felt very dirty, definitely look much better in photos.
Stayed 1 night in Aug 2024

10/10 Excellent

JOAO V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

MATTHEW

Liked: Staff & service
Not many dining options in the immediate area.
Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Great customer service
Stayed 7 nights in Jun 2024

6/10 Okay

GRASIELE

Business traveller
Liked: Cleanliness, property conditions & facilities

Una experiencia interesante.

La ubicación es excelente, cerca de varios puntos de interés. La cama del dormitorio no es muy cómoda, ni tampoco las almohadas. Tuvimos problemas con la puerta del dormitorio y necesitábamos pedirle a alguien que la abriera todo el tiempo. El personal fue útil para esto, pero fue incómodo para nosotros. el desayuno es simple y a la carta, lo que lo limita y, además, el personal de esta parte del hotel dejaba confundidas las opciones que tenemos que pedir. En este sentido, no vale la pena pedir el desayuno incluido. El trato con nosotros fue respetuoso y cordial. Para los brasileños es una opción interesante, porque los empleados entienden un poco, o hacen el esfuerzo de entender lo que se solicita.
Stayed 5 nights in Aug 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência foi top!
Stayed 7 nights in Jul 2024

10/10 Excellent

Jobair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Daniela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una mala experiencia. Un trabajador del staff del hotel trató de entrar en nuestra habitación y abrió la puerta mientras dormíamos a las 5:50 am. Éramos dos mujeres solas, por lo que es alarmante que un hombre quiera entrar en la habitación donde supuestamente buscamos seguridad. Luego del susto pedimos explicaciones por teléfono en recepción y solo nos dijeron que fue un error del número de habitación porque querían realizar limpieza a esa hora. No se cercioraron de quiénes se hospedaban en cada habitación y el administrador ni siquiera nos ofreció disculpas. Nos fuimos de este hotel a buscar otro. Aparte de ello, las habitaciones y baños requieren una mejor limpieza, especialmente las toallas, ya que pedimos nuevas toallas y seguían sucias, y no nos pudieron ayudar con una plancha luego de solicitarla en recepción. En general se requiere una mejora en la manera en la que el staff trata a sus huéspedes.
Stayed 6 nights in Jul 2024

10/10 Excellent

FRANCISCO, RENO

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to main square, churches, shopping and many attractions. Hotel staff Leonardo is the only English speaking employee.
Stayed 14 nights in Jul 2024

4/10 Poor

Thania

Disliked: Property conditions & facilities, room comfort

Good location but disappointing

Window faced a dark hole in the building. Door sensors make alarm sounds when they close which kept me up as a small alarm sounded every time someone left their room. Location is okay but glad I didnt stay long.
Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
I had a pretty nice stay but there were a few issues - the card key reader on the door was broken, there were no hangers, and the safe was stuck locked. The staff did their best to help me. Luckily there was someone at the reception 24 hours to let me into my room. There were a few issues with cleanliness, but just in certain hard-to-get-to ares like under the bed and dresser. Also there was some sort of rave on the 8th floor in the dining area on Saturday night, which I was not counting on, because I was on the 7th floor, and I was flying out early on Sunday (I was out late myself Friday night, so I didn't notice one way or the other then). Also, though there was room service 24/7, supposedly, coffee wasn't available before 8 am on Sunday (not even in the dining area or lobby). Aside from this, I had very enjoyable stay and had everything I needed. I could not eat any of the breakfast options, because there was nothing gluten free, but they had some things like mango juice, which I enjoyed. The area around the hotel is walkable and filled with tons of restaurants, and there is a big street fair with lots of arts & crafts. It is not too long of a walk to the city center either. I would stay again (but maybe not on the top floor).

8/10 Good

Alexander, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Hernando

Stayed 1 night in Jun 2024

10/10 Excellent

Álvaro

Liked: Staff & service, amenities
Stayed 1 night in May 2024

8/10 Good

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

6/10 Okay

Shunichi

Stayed 1 night in Jan 2025

8/10 Good

Paulo Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Minha estadia foi incrível, fiquei cerca de 1 semana procurando um lugar bom para não errar na hospedagem e confesso que encontrei, o hotel fica a + ou - 3 minutos andando até o metrô de Baquedano, fica a 10 minutos andando do bairro Bella vista e onde se concentra a vida noturna de Santiago! Muitos restaurantes ótimos e para que gosta também tinha bares! Os recepcionistas foram simpáticos e práticos, não tivemos nenhum problema! Está tendo uma obra na frente do hotel, então a rua está fechada, mas não foi nada que me atrapalhou, durante a noite não tem barulho, e durante o dia não fiquei no hotel, tem um mercadinho 24 horas ao lado do hotel mas não recomendo pois percebi que me cobraram algumas coisas mais caras por ser turista, então só vá em último caso! Tem um Subway na esquina! E é isso, eu amei! Ah e tem uma vista incrível para as cordilheiras!
Stayed 4 nights in Nov 2024

10/10 Excellent

Giseli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024