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Hotel Plaza El Bosque Ebro

4.0 star property

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Photo gallery for Hotel Plaza El Bosque Ebro

Indoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
Ebro 2828, Las Condes, Santiago, Region Metropolitana, 7550091
  • Costanera Center
    ‪8 min walk‬
  • Gran Torre Santiago
    ‪9 min walk‬
  • Parque Arauco Mall
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪27 min drive‬

Room options

View all photos for Suite Ejecutiva, 2 camas Queen y sofa cama

Premium bedding, down duvets, pillow-top beds, minibar

Suite Ejecutiva, 2 camas Queen y sofa cama

  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite ejecutiva, 2 camas Twin y sofa cama

Premium bedding, down duvets, pillow-top beds, minibar

Suite ejecutiva, 2 camas Twin y sofa cama

  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

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About this property

Hotel Plaza El Bosque Ebro

Hotel with 2 restaurants, a quick walk to Costanera Center
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a snack bar/deli and 24-hour room service.
Hotel Plaza El Bosque Ebro offers 179 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with cable channels. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Plaza El Bosque Ebro. During your stay, you're just a quick walk from Costanera Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at ENEBRO, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Costanera Center and Gran Torre Santiago
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Plaza El Bosque Ebro offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Plaza El Bosque Ebro. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
ENEBRO – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Park Club Piso 17 – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • ENEBRO
  • Park Club Piso 17

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Plaza El Bosque Ebro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Plaza El Bosque Ebro
Hotel Plaza El Bosque Ebro Santiago
Plaza El Bosque
Plaza El Bosque Ebro
Plaza El Bosque Ebro Santiago
Plaza El Bosque Ebro Santiago
Hotel Plaza El Bosque Ebro Hotel
Hotel Plaza El Bosque Ebro Santiago
Hotel Plaza El Bosque Ebro Hotel Santiago

Hotel Plaza El Bosque Ebro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 999 reviews
Rating 8 - Good. 311 out of 999 reviews
Rating 6 - Okay. 73 out of 999 reviews
Rating 4 - Poor. 21 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alejandro

Business traveller
Liked: Cleanliness, staff & service
Good location, but could be better in services
The hotel location is excellent. The AC is very loud, making it difficult to sleep. The breakfast buffet is quite limited.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!
Stayed 6 nights in Nov 2024

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Marion

Travelled with family
The hotel is in an excellent location. Very safe and close to dining and shopping as well as metro stations. The room was spacious and had a mini kitchen which was great for breakfast items. The staff at the front desk, restaurant, breakfast roof top restaurant, cleaners etc were all great. The hotel is clean and comfortable, but a bit run down. The beds and linens were very good and there was always hot water. The breakfast that was included was so practical and had a decent dejection of items. The pool area could a bit of beautifying, but it works.
Stayed 4 nights in Nov 2024

8/10 Good

Marcelo

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, accommodating and good food in the restaurant. Room service was prompt and prices very reasonable.
Stayed 6 nights in Oct 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, quiet and comfortable rooms. Hotel in a convenient area with easy access to Costanera and metro stations. Friendly staff. Good breakfast buffet with lots of variety on top floor with views.
Stayed 3 nights in Sep 2024

10/10 Excellent

Santiago

Stayed 4 nights in Aug 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly stuff. All you need is there and available. Very nice breakfast with a lot of fruit. Room cleaned every day which is very rare these days
Stayed 4 nights in Aug 2024

10/10 Excellent

Yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, Guayaquil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near shopping a good food, also safe for walk with the family
Stayed 3 nights in Jul 2024

10/10 Excellent

Mauricio

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Plaza El Bosque Ebro was a nice addition to the Iguana experience. At first our family packed into a 4-bedroom suite but then the management upgraded us at no-cost. We are/were super appreciative of the gesture and the great customer service from the hotel staff who was attentive and accommodating. The hotel is about a 20 minute walk from the town center but still near some dining and very close to the tri-boder mark. Overall, a pleasant stay and recommend the hotel.
Stayed 4 nights in Jun 2024

2/10 Terrible

Qian

Business traveller
Disliked: Staff & service, amenities
The hotel amenity is very 80s. Door keycard reader requires multiple tries for entry. Their service also did not meet expectations. Specifically, I checked with the front desk first if I could have people over at the common area and they said yes but later their manager named Acecuna interrupted our gathering and threatened to call the Chilean police. Turns out, they just wanted us to move upstairs and buy drinks from their bar. I tried to explain the upsetting situation to their other manager Christopher Raton. But he just kept interrupting me and didn’t want to help at all. In the end, they charged me $100 for spot-cleaning a stain. The staff just seem extremely unprofessional and unempathetic at handling any situation. Really put a damper on my Chilean experience. AVOID! You deserve a better 5-star experience. Go to Intercontinental nearby instead.
Stayed 5 nights in Jun 2024

6/10 Okay

Auralba, WESTON

Stayed 6 nights in May 2024

8/10 Good

Karina

Stayed 1 night in Apr 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really very comfortable. The room we booked has a bedroom and a living room and kitchen. Very comfortable and spacious. The staff were attentive and helpful. I just have to point out that I found the breakfast a bit poor compared to the quality of the hotel. We stayed 4 nights and they always served almost the same thing with little variety.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maji

Stayed 4 nights in Apr 2024

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Clean room and great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Jan

Stayed 1 night in Mar 2024

8/10 Good

Richard

Stayed 3 nights in Feb 2024

10/10 Excellent

nancy, egg harbor twp

Stayed 3 nights in Feb 2024