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Hyatt Place Santiago/Vitacura

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Santiago/Vitacura

Indoor pool, pool loungers
Front of property
View from room
Terrace/patio
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
Avenida Americo Vespucio Norte 1597, Vitacura, Santiago, Region Metropolitana, 7630293
  • Casacostanera
    17 min walk
  • Parque Arauco Mall
    17 min walk
  • Parque Araucano
    18 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    31 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Place Santiago/Vitacura

Hotel with free breakfast, near Parque Arauco Mall
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hyatt Place Santiago/Vitacura offers 160 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Bathrooms include a rainfall showerhead, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Santiago/Vitacura. During your stay, you'll be within walking distance of Parque Arauco Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Sky Gallery
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Costanera Center and a few minutes from Parque Arauco Mall
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Santiago/Vitacura offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3239 square feet (301 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Santiago/Vitacura. Free self parking is available.

This 3.5-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast.
Sky Gallery – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Gallery

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,239 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CLP 50000 per accommodation, per week
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 50000 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Hotel Santiago Vitacura
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura
Hyatt Place Santiago/Vitacura Hotel Santiago
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago/Vitacura Hotel Santiago

Hyatt Place Santiago/Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1031 reviews" "
Rating 8 - Good. 302 out of 1031 reviews" "
Rating 6 - Okay. 82 out of 1031 reviews" "
Rating 4 - Poor. 28 out of 1031 reviews" "
Rating 2 - Terrible. 14 out of 1031 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Narinder, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with exceptional view from roof top restaurant.
Stayed 2 nights in Jul 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Safe location. Not so many stores or restaurants around.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall it was great. We had 2 rooms. The bathroom had a few issues, but the team fixed it upon request.
Stayed 2 nights in Jun 2024

8/10 Good

Mariano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok!
Stayed 3 nights in Jun 2024

8/10 Good

MARIA MARCELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travel 3 adults 1 king bed and a sofa. The sofa bed is very hard and not comfortable at all. Very good location and staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Esteban

Stayed 2 nights in Jun 2024

10/10 Excellent

Juan, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price quality - confortable bed and room. Perfectly located.
Stayed 2 nights in May 2024

10/10 Excellent

Yong

Stayed 2 nights in May 2024

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very mixed experience
Negatives: 1) Fox News but no CBS, NBC, or MSNBC???; 2) During a 5 day stay there was hot water in the shower only twice (out of 10 showers) — this was truly unbelievable for a high end hotel! Positives: 1) Staff were excellent in general; 2) Room was spacious, well- equipped and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hayden

Stayed 1 night in Apr 2024

10/10 Excellent

Shamil, Chicago

Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was perfectly fine. The shower was pretty poor, but that was the only complaint. Good value for money really.
Stayed 1 night in Apr 2024

10/10 Excellent

Javier, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good buffet breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Jorge, Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Great view!
Stayed 2 nights in Mar 2024

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so quiet and airy! It is located in an open-air area, with the mountains as. A backdrop
Stayed 5 nights in Mar 2024

8/10 Good

Javier, Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good location
Stayed 6 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, comfortable and clean rooms
Very cosy, comfortable and spacious rooms. The hotel is located is an upmarket area just across the mall. Breakfast is lovely with multiple hot and cold selections. We had a very good stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Ira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. An excellent value for the price. Breakfast was very good. Room was outstanding.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable First Stay in Santiago
Our family enjoyed our stay at HyattPlace Santiago. The rooms were clean and comfy (especially the bed!) and the our view of the city with mountains in the distance something lovely to wake up to each morning. The service was great. Staff were attentive and friendly overall, but we especially appreciated the help from one of the housekeeping staff who, when one of our family members got sick during our stay, helped make the room more comfortable, brought extra tissues, and helped direct us to closest pharmacy. Also when I had trouble with my room’s air conditioning not cooling the way I thought it should, the front desk had maintenance arrive to the room in under 5 mins and it was fixed and set up correctly with in 10 minutes! Finally, our family enjoyed relaxing on the lovely roof patio with a a few snacks and drinks for a few hours after checkout as we awaited our pickup for evening flight back to the USA.
Stayed 4 nights in Mar 2024

8/10 Good

Agam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel but breakfast is lacking
Hotel is amazing but the breakfast is lacking for hot items. The usual spread of breads, fruit, meat / cheese platter with cereal and various milks. When it comes to hot items it lacks options with only eggs, potatoes, sauage or bacon which rotates. Beware the sauage is not fresh and is very hard to eat. One can order fried eggs and Omlets but aside there aren't many options or local items that the locals would eat for breakfast. Thankfully the breakfast has a coffee machine as the drip coffee is weak. Breakfast aside the hotel lacks English speaking staff with the front desk hardly understanding English. Room cleaning is also odd they don't understand to replace the free coffee when cleaning rooms and replace the two mugs either. When you call for the coffee replacement they don't understand anything even the front desk till one repeats it very slowly main times. The hotel is good but needs to hire fluent English speaking staff at least at the front desk and one who works the breakfast area. Finally, redo the breakfast offering to include more hot items and add local breakfast items as well.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel clean and comfortable with a good breakfast. Minuses were that few staff spoke any English and there were no tourist advice services
Stayed 5 nights in Mar 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024