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InterContinental Santiago, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Santiago, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Vitacura 2885, Las Condes, Santiago, Region Metropolitana, 7550024
  • Costanera Center
    6 min walk
  • Gran Torre Santiago
    7 min walk
  • Apoquindo
    8 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    29 min drive

Room options

View all photos for Room, 1 King Bed, Business Lounge Access

Combined shower/bathtub, rainfall showerhead, hair dryer, dressing gowns

Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Master)

Suite, 1 Single Bed (Master) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Single Bed (Master)

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Tower (Main Tower)

Premium Room, 2 Double Beds, Tower (Main Tower) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Tower (Main Tower)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • 28 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Combined shower/bathtub, rainfall showerhead, hair dryer, dressing gowns

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Tower (Main Tower)

Premium Room, 1 King Bed, Tower (Main Tower) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Tower (Main Tower)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Santiago, an IHG Hotel

Winter wonderland with a full-service spa
After a day on the slopes, return to InterContinental Santiago, an IHG Hotel to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Housekeeping is available on request.
InterContinental Santiago, an IHG Hotel offers 382 accommodations with minibars and espresso makers. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at InterContinental Santiago, an IHG Hotel, you're just a quick walk from Costanera Center. You'll find features such as a full-service spa, an indoor pool and a restaurant.
  • Enjoy a bite to eat at Terranée, a fine-dining restaurant that serves Mediterranean cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, reflexology or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by foot from Costanera Center and a 3-minute drive from Parque Arauco Mall
  • Airport, shopping centre and local-area shuttle service available for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is available in public spaces for a fee. This luxury hotel also offers a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Terranée – This fine-dining restaurant specialises in Mediterranean cuisine and only serves breakfast.
The Lobby Bar and Resto – This family restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pasta e Basta – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Ritual – On-site café. Open selected days.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: WiFi (USD 20 per day)
  • WiFi in public areas has a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Ritual
  • Pasta e Basta
  • Terranée
  • The Lobby Bar and Resto

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 25 per person
  • Fee for in-room wireless Internet: USD 20 per day (3-device limit, rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per day (3-device limit, rates may vary)
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Self-parking fee: USD 25 per day
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Santiago, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Santiago
InterContinental Santiago
Santiago InterContinental
Intercontinental Santiago Hotel Santiago
InterContinental Santiago Hotel
InterContinental Santiago
InterContinental Santiago an IHG Hotel
InterContinental Santiago, an IHG Hotel Hotel
InterContinental Santiago, an IHG Hotel Santiago
InterContinental Santiago, an IHG Hotel Hotel Santiago

InterContinental Santiago, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 116 out of 303 reviews" "
Rating 8 - Good. 90 out of 303 reviews" "
Rating 6 - Okay. 48 out of 303 reviews" "
Rating 4 - Poor. 28 out of 303 reviews" "
Rating 2 - Terrible. 21 out of 303 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

aldana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular hotel servicio y calidad
El hotel es 1000 puntos! Ubicación, atención, limpieza, servicio, todo!el personal MUY servicial! La calidad del desayuno es espectacular y toda la comodidad y servicios del hotel!!
Stayed 2 nights in Aug 2024

10/10 Excellent

alex

Stayed 1 night in Aug 2024

10/10 Excellent

Chao

Stayed 7 nights in Jun 2024

6/10 Okay

NATALIA, DURHAM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Stayed 5 nights in Apr 2024

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terribly noisy air conditioning and no internet access at the room, WiFi or cables, no help provided during the stay, had to go to the lobby to connect
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
While I only stayed one night. The room was spacious and modern. The bed was comfortable and I slept well!
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

10/10 Excellent

CESAR, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Romina gladys luz, Chatworth

Travelled with family, Business traveller
Thank you!!
Stayed 2 nights in Dec 2023

4/10 Poor

Le Roux

Not worth the money
Stayed 5 nights in Nov 2023

10/10 Excellent

V D R

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Ricardo

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location but old property and bad service
Stayed 5 nights in Oct 2023

10/10 Excellent

Ban Seuk

Stayed 4 nights in Jul 2023

8/10 Good

Jill

Stayed 1 night in Jan 2023

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Aug 2022

6/10 Okay

Raul, Bogota

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Main carpet in-front of the elevators has masive stains Bathroom of the room extremely noise once flushed, plus the water tank did not release the water properly Shower with half a door.
Stayed 4 nights in Jul 2022

2/10 Terrible

Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked for two nights and both days was not able to take shower because there was no hot water, the staff at the hotel was terrible never received a responde about the water temperature issue and decided to leave, the manager at the hotel offered an upgrade for my next stay. I will never stay in that hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Beatriz, North Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay, need recycling garbage can in the room, coffee machine difficult to make it work. I requested to change room because my was too dark but none gave me any answer. Location is good but I wasn't impress with the service.
Stayed 1 night in Jan 2022

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, room comfort
Been in same hotel before, service excellent but need better maintenance in the bathroom. Water coming out from the shower stall. Old telephones but overall great place to stay.
Stayed 2 nights in Jan 2022