Noi Vitacura

5.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Noi Vitacura

Indoor pool, outdoor pool, open 11 AM to 6 PM, pool loungers
Room | View from room
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Av. Nueva Costanera 3736, Vitacura, Santiago, Region Metropolitana, 7630428
  • Casacostanera
    4 min walk
  • Bicentennial Park
    7 min walk
  • Parque Arauco Mall
    4 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite King Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

NOI Suite King Room

  • 70.0 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Terrace Suite King Room

  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Signature NOI King Suite

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Room

  • 90 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Noi Vitacura

Family-friendly ski hotel with a full-service spa
After a day on the slopes, return to Noi Vitacura to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Noi Vitacura offers 87 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 15 years old are not allowed in the swimming pool, health club or hot tub.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

During your stay at Noi Vitacura, you're just a quick walk from Casacostanera. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Fronterizo
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hydrotherapy, facials or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Casacostanera and 13 minutes on foot from Ralli Museum
  • Airport, theme park and local-area shuttle service available for a fee
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

This 5-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Fronterizo – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Tramonto Bar – Overlooking the pool, this rooftop bar only serves lunch. Open selected days.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fronterizo
  • Tramonto Bar

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (65 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 56000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 40000 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 56000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Noi Vitacura offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 15 November and close on 30 April.
  • Pool access available from 11 AM to 6 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Noi Hotel
Noi Hotel Vitacura
Noi Vitacura
Noi Vitacura Hotel Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel Santiago

Noi Vitacura Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 480 reviews" "
Rating 8 - Good. 121 out of 480 reviews" "
Rating 6 - Okay. 45 out of 480 reviews" "
Rating 4 - Poor. 32 out of 480 reviews" "
Rating 2 - Terrible. 10 out of 480 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was effortless and truly relaxing thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Tais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over in Santiago
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2024

6/10 Okay

German

Business traveller
Cold rooms.
Stayed 5 nights in Jul 2024

10/10 Excellent

Francisco, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities
Eclxcelent location
Stayed 3 nights in Jun 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

BRIAN

Stayed 1 night in Jun 2024

10/10 Excellent

maria, buenos aires

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, zona de restaurantes, muy linda y tranquila
Stayed 3 nights in Jun 2024

6/10 Okay

lou

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I always like staying at the NOI however it’s becoming very dated especially the rooms. Roof top still one of the better attractions but everything else feels old.
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs maintenance
Hotel is dated and dusty. AC doesn't seem to be well maintained and bathrooms are very uncomfortable. You need to step in a bathtub to reach the window.
Stayed 6 nights in Jan 2024

10/10 Excellent

Lizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property! Excellent breakfast, rooms were pretty, gorgeous spa with workout room, kind staff. Good restaurants and nice outdoor shopping center within walking distance. Definitely stay here.
Stayed 3 nights in Jan 2024

4/10 Poor

Monica, LOS ANGELES

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff. Rooms a really nice and both had great views. There’s a really nice shopping center one block away with cool brands for fashion and homewares. The hotel staff were very attentive and knowledgeable. Will definitely be back next time we’re in Santiago.

10/10 Excellent

Lee

Stayed 1 night in Dec 2023

10/10 Excellent

Xavier, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Terrace Suite King Room for 2 nights. Great and quiet room with a beautiful view from the balcony which also had a nice size spa for us to relax in the evening. Staff in Reception were great and there were plenty of options in the breakfast buffet. We both loved the area where the hotel is located with lots and lots of great restaurants and good shopping nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Victor

Stayed 1 night in Oct 2023

4/10 Poor

WILLIAM

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Manuel Alejandro Arias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot in busy Santiago
We arrived in Santiago and rented a car. A dog at the car rental bit my hand . We went to this hotel and it was perfect, helped ease the pain! Big room, luxurious, great bed, and quiet area. Wish it was more than one night!
Stayed 1 night in May 2023

8/10 Good

m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

4/10 Poor

Gaby

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed n this hotel m the past when it was recently build. There has been a noticeable lack of maintenance I the rooms, bathrooms and hallways. This is not a 5 star hotel. We took several photos of all the things that are falling apart in the room. Also, the bathroom is badly planned, an accident waiting to happen. It’s impossible to get in the tub and getting out is dangerous. We communicated these things to the reception. They were supposed to respond to us on Monday, but they never did. We would like them to cancel our upcoming reservation so we can be in a newer, safer hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, room comfort
Not worth the price paid
The hotel aims to be high end, prices are very high but the quality of products, the range of services is not in line with the prices. A few examples: - breakfast had a good variety but most of items were not the best quality. Didn’t have pancakes or waffles or any sweet hot products. Avocado needed to be paid separately, same for fresh orange juice… on a USD 230/night? - gim was pretty basic, didn’t even have a mat or kettle bell, and it was locked at 9:30 on a Sunday morning, I needed to wait more almost 10 minutes for them to open the door (was supposedly 24/7) - no restaurant available, just rooftop bar with basic options - on the room, they charged for bottled water and Dolce gusto Nescafé… that was my first! Usually you get a Nespresso machine and a few free capsules. It is a nice location, surrounded by excellent restaurants, but the service you get is too basic for the price you pay.
Stayed 1 night in Mar 2023

6/10 Okay

Artur, renton

Stayed 1 night in Feb 2023

10/10 Excellent

Luis Daniel

Stayed 2 nights in Feb 2023

4/10 Poor

Ignacio

Disliked: Property conditions & facilities
No service culture and old building
Expectations are higher for the pricepoint, need urgent maintenance. Staff seems to be part of a funeral, we felt we were always a problem for them
Stayed 1 night in Jan 2023