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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novapark. During your stay, you're just a quick walk from San Francisco Church. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Cafetería Nova, a coffee shop that serves local cuisine
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • Steps from Barrio París-Londres and 6 minutes on foot from Paseo Ahumada

Novapark ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novapark

Everyone (1)
4 out of 5
Sehr sauber und schön eingerichtet. Das Frühstück allerdings etwas dürftig und das Personal zwar sehr freundlich, aber etwas unorganisiert.

Posted by on 23 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by Luis Rojas

Estimados muchas gracias por su puntuación, estaremos encantados de recibirlos en una próxima oportunidad. Saludos cordiales,

5 out of 5

Posted by on 27 Apr 2019

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Comment from Hotel Management

3 May 2019 by Luis Rojas C

Estimados, muchas gracias por su comentario. Estamos felices de que hayan pasado una estadía agradable en nuestras instalaciones. Los esperamos en una próxima oportunidad. Saludos.

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 2 meeting rooms, and coworking spaces are available. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Novapark. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Santiago hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 8 levels
  • Built in 2017
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Parque Almagro Station (2.3 km / 1.4 mi)
  • Metro station: Santa Lucia Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novapark offers 158 accommodations with a safe and blackout curtains. 43-inch flat-screen televisions come with Netflix. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Netflix
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Cafetería Nova – This coffee shop specialises in local cuisine and serves breakfast and lunch.

Lobby Bar – On-site sports bar. Happy hour is offered. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novapark

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • One child stays free
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novapark Hotel Santiago
  • Novapark Santiago
  • Novapark Hotel
  • Novapark Santiago
  • Novapark Hotel Santiago

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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