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Versalles Suites

3.5 star property

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December 2024
January 2025

Photo gallery for Versalles Suites

Executive Apartment, Kitchenette | Private kitchen | Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Lobby
Lobby sitting area
Pillow-top beds, in-room safe, individually decorated, desk
View from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen

Explore the area

Map
Callao 2947, Las Condes, Santiago, Region Metropolitana, 7550293
  • Apoquindo
    2 min walk
  • Costanera Center
    10 min walk
  • Gran Torre Santiago
    12 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    32 min drive

Room options

View all photos for Executive Apartment, Kitchenette

Pillow-top beds, in-room safe, individually decorated, desk

Executive Apartment, Kitchenette

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

Pillow-top beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Balcony (Callao)

Pillow-top beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, Balcony (Callao)

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Front of property

Departamentos Amoblados Torre Tagle

Kitchen
Free WiFi
Microwave
Living/dining area
3.8 out of 5, Good, (289)
The price is €56
for 1 night
8 Dec - 9 Dec
Departamentos Amoblados Torre Tagle

About this property

Versalles Suites

Pet-friendly aparthotel connected to a railway/underground station in Las Condes with free breakfast
Along with concierge services, this smoke-free aparthotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff are on-site. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as a dining area and a sitting area.
Versalles Suites offers 45 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Beds feature pillowtop mattresses. Televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

With your stay at Versalles Suites, you're connected to a railway/underground station and just a quick walk from Apoquindo. Features include free breakfast and free WiFi in public areas, plus dry cleaning service. This comfortable aparthotel has 45 apartments over 17 floors. Free WiFi and a spring water bath are available in each apartment.
  • Each apartment offers a kitchen, a balcony and a pillowtop bed
  • Free continental breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall
  • Airport, beach and casino shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. An area shuttle within 300 km and an airport shuttle (available 24 hours) are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Versalles Suites.

This 3.5-star Santiago aparthotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Beach

  • Beach shuttle (surcharge)

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Bedrooms

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch TV with satellite channels
  • Art gallery

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Pets stay free
  • Pets allowed in specific rooms
  • Deposit: CLP 150,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Shopping centre
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 floors
  • 45 units
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 28000 per vehicle (one way)
  • Pet deposit: CLP 150000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Versalles Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Versalles Suites.

Property is also known as

Versalles Suites
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago
Versalles Suites Santiago
Versalles Suites Santiago
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago

Versalles Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 122 reviews" "
Rating 8 - Good. 53 out of 122 reviews" "
Rating 6 - Okay. 33 out of 122 reviews" "
Rating 4 - Poor. 13 out of 122 reviews" "
Rating 2 - Terrible. 7 out of 122 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Fequiere

Stayed 8 nights in Mar 2023

8/10 Good

Richard

Rooms are spacious but the hotel is dated. Breakfast was limited but the hostess was very friendly.
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water for minutes. Breakfast not so good. Clean.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place...will back more time for sure
Excellent experience. I'm very happy with the quality of the hotel for the price I paid. Will definitely back with more time to spend in Santiago.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Acceptable stay, served our needs.
The stay was acceptable. The walls were dirty and in need of cleaning and paint. The curtains and shower curtain were quite dirty, and in need of replacement. The furniture is showing age. There was only one AC for the apartment located in the living room. We needed to run it al day with bedroom doors open. It was a two bedroom, two bath suite which suited our needs well.
Stayed 5 nights in Dec 2017

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, room comfort
Not fancy but clean and well located
Very well located. I had a 2 bedroom appartment with 2 bathrooms - corner room. It was a little bit cramped but it was nice to have a dinning table where we held meetings with colleagues. The appartments in the middle of the building are airier - with one bedroom. Very bright rooms. the balconies are a plus. Clean. could do with some modernization but it did the job. Breakfast is simple but nice and the upper floor including the breakfast room have amazing views. I could not keep my room past checkout time but they keep the luggage.
Stayed 3 nights in Oct 2017

8/10 Good

Derek

Liked: Cleanliness, staff & service
Convenient location large apartments
I always enjoy staying here in these 2 bedroom suites. They give us plenty of room to have meetings and work in the living room of the apartment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It´s a nice flat, in downtown, 3 blocks from de metro, comfortable and clean, with a good breakfast in the upper floor with a nice sightseeing

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, excellent location
Very comfortable, great location, safe and conveniente area.

8/10 Good

Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You have better options
You can get a much better hotel around the corner for the same price, or less. Minimal services, bad internet, poor room.

6/10 Okay

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dario, Melbourne

Liked: Cleanliness, staff & service, room comfort
Great location, great value
Stayed at Versalles Suites for 3 nights for work. Great location to move around Santiago, with plenty of shopping and eats at walking distance. Safe area, close to subway. The staff was great and very helpful, will return next time I'm there for work or a short family stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything we needed; metro, malls, restaurants and chiropractor. Nice that it had a refrigerator.

6/10 Okay

Verified traveller

Liked: Staff & service
I didnt lime the installation bus the personal was good

6/10 Okay

Felix, Mexico CIty

NO INTERNET
The hotel is ok. Good if you are traveling with family and like the extra space. But nothing matters, the important thing is there is NO WORKING INTERNET. If this is important for you dont stay here. First they tell you to not use in room, only at lobby as signal is not strong, then the one in the lobby fails, then they give you the password of the restaurant next door. That also fails. In 3 days I pent hours and hours trying to send and receive mey emails, forget about streaming or SKYPE

4/10 Poor

Nigel, Toronto, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Pleasant Hotel, but ........... don't book it.
The suite was very comfortable and well laid out. The view of the Andes and the city was stunning. The promised WIFI did not work for the whole time we were in the hotel. Breakfast was inadequate with canned fruit salad and inedible scrambled eggs. On the other hand the buns were tasty and warm and the coffee was OK. On our last morning breakfast was in shambles. When we arrived there were no buns, no eggs, no meat and cheese, no coffee and no plates. When we asked when the coffee would be ready, the answer was "tomorrow." We waited 15 minutes. There were still no plates, no buns and the coffee was scheduled for the next day. We went to a cafe for breakfast. The staff at reception varied. Some were exceptionally helpful. Others were not. e.g. I checked to see if I could print my boarding pass on the hard wired computers in the lobby. "Yes" They would not print. At which point I was told, "You can only print from the computer on the left." The same staff member forgot to order out cab to the airport. All of these complaints may sound petty, but when they add up they result in a less than pleasant stay.

6/10 Okay

james, Minnesota

Liked: Cleanliness, staff & service
Santiago Stopover
The NICEST people in Santiago. So helpful. Also a wonderful shower,wonderful clean and comfy beds,great neighborhood, nice layout,terrific view from the breakfast room. The place is quite hot in January though and there is no air conditioning in the bedrooms - only in the living room. The kitchen is great but the living room could use some furniture updates. The wi-fi didn't work but they were trying to fix it. They let us keep our luggage there all day after we checked out, printed out our boarding passes and found us great transportation to the airport. Loved France!

8/10 Good

Camilo Ernesto, London

Liked: Cleanliness, room comfort
no swimming pool but good place to stayx,
The placed is located in "las condes" area. An up market neighbourhood where the the national HQ of big businesses are based. The apartments are spacious and the staff are friendly although their English is limited. The swiming pool does not exist any more.... Instead there is a breakfast terrace with a nice view of the city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good location and friendly staff
Close to restaurants, shops and transportation. Walking distance to metro (watch out with rush hour), buses and taxis

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near the metro.
A nice hotel near the metro in the heart of Providencia. The second bedroom is rather small, but the value is good, the internet is "OK", and the front desk staff is helpful. A nice alternative to the same-old same-old in hotels. (The ladies who run the breakfast every morning are fabulously friendly, too.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, reasonable setup.
It is a great location, convenient to transit, restaurants, and shopping. The bedrooms are underfurnished and small (esp. one of the bedrooms), and the "king bed" is only a queen, but it is still a nice setup. The "living area" is very large and well-appointed, which is good for a group of computer hackers like my posse. (And wifi is slow, but acceptable even for us.)

4/10 Poor

Antonio, Miami, FL

Disliked: Property conditions & facilities, room comfort
Not a good option
The rooms look nice, but there is a lot of noise and the beds are very bad. I arrived at 10 AM, very tired from a night long trip, and they charged me a full day for giving me the room before 2 PM. I find that terrible, and will never go back to that place. The price was quite expensive for what you get.

8/10 Good

sid, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Versailles Suites Santiago
This hotel is in the Los Condes section of Santiago. It is an easy walk to many nice restaurants, shops and the Metro. The staff was friendly and very helpful. Breakfast included on the 17th floor with a lovely view of the city. We were able to get around on the metro to many attractions, both in town and as far as Concha Y Toro vineyards for the wine tour and tasting. I would stay here again, next time we travel to Santiago. It's about 20 minutes from the airport by cab.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
We arrived at this hotel at 01:00 am. It was so filthy we left with our bags in tow and walked the streets of Santiago to find a real hotel. The person at the desk was of no help. Do not even consider this hotel.