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Hotel Santillana

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santillana

Lobby
Exterior
Exterior
Front of property
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Calle El Cruce, s/n, Santillana del Mar, Cantabria, 39330
  • Calle de Santo Domingo
    1 min walk
  • Calle de Juan Infante
    1 min walk
  • Torre de Don Borja
    3 min walk
  • Santander (SDR)
    35 min drive

Room options

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Santillana

Hotel in Santillana del Mar with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff are on-site.
Hotel Santillana offers 36 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Santillana del Mar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Santillana, you're just a quick walk from Regina Coeli Diocesan Museum. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Restaurante Santillana
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • Steps from Regina Coeli Diocesan Museum and Calle de Santo Domingo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Santillana.

This 3-star Santillana del Mar hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Restaurante Santillana – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Santillana

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Museo Santillana
Hotel Santillana Hotel
Hotel Santillana Santillana del Mar
Hotel Santillana Hotel Santillana del Mar

Hotel Santillana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 121 reviews" "
Rating 8 - Good. 51 out of 121 reviews" "
Rating 6 - Okay. 17 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 1 out of 121 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Excellent accomodation...excellent location...perfect stay
Stayed 1 night in Oct 2019

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Bob

Santillana
this was a gem of a place to stay. An old medieval convent dressed with antique furniture and a beautiful common area to sit and enjoy a glass of wine. Perfect romantic location.
Stayed 1 night in Aug 2018

8/10 Good

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If y like small, historic places.
Historic building in a small village, furnished with exquisite antiques.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Quaint hotel
Parking limited and our car was bumped. We asked if we could borrow an iron to just refresh some clothes and was told there wasnt one !! it's a lovely quaint hotel with an easy few steps to the heart of Santillana. Breakfast was plentiful
Stayed 1 night in Oct 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, terrific location
Well it the Hotel Santillana was just great. The room was fine as even as a 'double' with the extra bed as we were three, we still had plenty of room. We didn't dine there apart from breakfast, but that was hearty with as much as you would want. The hotel's location, right at the starting point for the pedestrianised town, couldn't be better. The hotel itself has lots of very comfortable public sitting areas, all delightfully furnished and full of antiques, especially clocks! I would thoroughly recommend it.
Stayed 1 night in Jul 2017

10/10 Excellent

Manny, F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our third stay
Great hotel, Friendly staff, love the very spanish deco. Will stay again and again. On our last visit the hair dryer and shower head holder was faulty. But did not disappoint us on previous visits. Recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Parmod, Broadstone

Liked: Cleanliness
Disliked: Room comfort
Average
Very noisy rooms. Couldn't sleep till early morning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Location of the hotel was excellent and we were able to park right outside although there did not appear to be many parking spaces. Receptionist was very helpful and her English was great. Overall a lovely place to stay and I would stay again.

6/10 Okay

Ricardo, Abingdon. MD

Liked: Cleanliness, staff & service, room comfort
Great price, not so great condition.
Santillana is a beautiful town and the hotel proudly bears the name of Museum. However, time has taken its toll and the condition is less than perfect. If you want to spend some quiet time alone, this is not the place to do it! Background noise from adjoining rooms is very high and in our case, the bathroom shower fell apart the second day. Price is very good, but the hotel could do with some refurbishment.

10/10 Excellent

Pedro, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Historic Hotel
An excelente hotel overall in an idyllic town. Great for a weekend.

10/10 Excellent

perfectpam, h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in prettiest Spanish village
Hotel in historic school building on busy corner in village. Rooms quite small but adequate and clean. Hotel beautifully furnished with antique furniture with lots of lounge areas to read and relax. Computers also available for use by guests. Breakfast was a good continental with the best tortilla I have ever tasted.

8/10 Good

Owen, Anglesey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santillana
We stayed overnight (before starting a motor tour of parts of Spain), having arrived in nearby Santander from the UK in the early evening. The hotel was a pleasant place to stay, and the staff were very friendly and helpful. The food in the bar was of very good quality and value. The only (very minor) "downside" was that in spite of GPS we found the hotel hard to find - because nowhere on its frontage does the word "Museo" appear. (Some of the locals also appeared baffled - even though ther were within a few metres of the hotel).Perhaps its adverts etc. should refer to "Hotel Santillana" which would be quickly recognised.

8/10 Good

Adrienne, MiniCD14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem!
Amazing place and hotel. Would thoroughly recommend. The hotel is cosy, beds are exceptionally comfy! Lovely bar in the hotel. We did not eat in hotel restaurant as the hotel is just accross the road for loads of lovely well priced restaurants.The staff are lovely too. Would highly recommend!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Santillana lovely but hotel NO
Drab, dark room, breakfast horrendous. Would never recommend this hotel.

10/10 Excellent

Nimue, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel off the beaten track
I decided on this hotel because I didn't want to stay in Santander centre and this isn't too far away. The public spaces are filled with museum quality furniture, books and art and the architecture is superb. The staff are wonderful: polite and friendly, and they did their best to understand / help me with my Spanish. My room was very clean and quiet and I had the most comfortable bed! Breakfast was fine and the coffe excellent! I would definitely stay here again if I'm in the area: extremely satisfied with my stay.

10/10 Excellent

Zoe, Tortosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 dogs excepted! a gem of a find for us.
I needed somewhere to stay the night before my ferry crossing at santander, but i was having problems, finding accomodation, as i have 2 dogs. Then i came across this hotel, so helpful, and nothing too much trouble. They even reserved us a space for our van and plant trailer.... it only takes 30 mins to get to the ferry port from the hotel.. The hotel, is a bit dated, but clean, and the showers were powerful and hot, exactly what we needed after a long days drive. I would deffinately use again..

6/10 Okay

Manuela

10/10 Excellent

T A, Derby

Liked: Cleanliness, property conditions & facilities, room comfort
Very popular village in spectactular area
Excellent quirky hotel in beautiful village, staff friendly also pet friendly and a short 20 mins drive to ferry terminal. Will definitely use again when traveling from/to Santander. We did not eat in the hotel as there is plenty of restaurants and hotels in this very popular village....well worth a visit!

10/10 Excellent

Regina, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Santillana del Mar
Excellent hotel for our one night stay. The hotel looks like a real museum! , breakfast was included and it was quite good. I would recommend it to other travellers.

10/10 Excellent

Susie dog and o

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Santillana del Mar
A lovely central hotel. Very welcoming to both of us and our dog. Very happy with our stay.

10/10 Excellent

yvonne miller, norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would like to have stayed longer
we both loved the hotel, and the area,could be a little difficult for parking, so we drove around the corner to a huge car park (2 euro),and walked back 2 mins,dog was welcome, wish we could have stayed longer,didnt want to stay in Santander ,so had this short drive to Santillana worth the 20 mins or so drive off the ferry.The only thing was we looked for the hotel museo! but no one knew it by that name ,it was just hotel santillana,will go again definatly

8/10 Good

Neil, Gibraltar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We only stayed one night and the hotel is enchanting oldie world decor. It is right in the middle of a beautiful village and close to the beaches ( 10 mins by car ). It was a bargain.

10/10 Excellent

Nick, cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, great location
Lovely,quaint, but very comfortable hotel. Staff very attentive and helpful. Stayed in early July and did not notice lack of air conditioning. Location slap bang in middle of fascinating town, lots of interesting shops and restaurants nearby. Visit the nearby museum of the 15,000 her old cave paintings, free on Sundays but big queue for tickets if you do not get there early. Quite near Port of Santander if coming off ferry and need first night stay. Hotel pet friendly as well