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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Traditional Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated
Front of property
Traditional Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated
Business centre

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast included
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Calle El Conde
    1 min walk
  • Columbus Park
    4 min walk
  • Santa Maria la Menor Cathedral
    4 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Down duvets, minibar, in-room safe, individually decorated

Family Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Down duvets, minibar, in-room safe, individually decorated

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated

Traditional Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (503)
The price is €77
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Gran Hotel Europa Santo Domingo, Trademark by Wyndham

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial Santo Domingo hotel in Zona Colonial with free breakfast
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, Access to hot tub and a meeting room.
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Luca Hotel by Heritage Residences Signature Collection. During your stay, you're just a quick walk from Malecon. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy local cuisine and ocean views while dining at Skylounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute walk from Malecon and 8 minutes by car from Blue Mall
  • Airport, shopping centre and cruise terminal shuttle service available for a fee
Luca Hotel by Heritage Residences Signature Collection offers its guests Access to hot tub and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A meeting room, coworking spaces, and limo/town car service are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Luca Hotel by Heritage Residences Signature Collection. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Skylounge – Overlooking the ocean, this rooftop bar specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Jardín Colonial – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Luca Hotel by Heritage Residences Signature Collection offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 386 out of 553 reviews" "
Rating 8 - Good. 111 out of 553 reviews" "
Rating 6 - Okay. 30 out of 553 reviews" "
Rating 4 - Poor. 17 out of 553 reviews" "
Rating 2 - Terrible. 9 out of 553 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms were very clean. Food was very limited
Stayed 1 night in Aug 2024

8/10 Good

Sasha Gaye, Kingston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked it for a night and our flight was early the next day so we didnt get to tour the grounds however the courtyard was gorgeous. Owner was great and very facilitating. Short walk from restaurants and shopping. The bed was more comfortable than the all inclusive we stayed at before getting here.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities
Great location and Rocio was super helpful with everything we needed. She called us a taxi and made sure they weren’t giving us the high tourist price
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay agin
Great location and room. The staff engaged me via whatsapp and it was a really quick and easy check in. Breakfast was great. We had a bad experience with the night staff woman. She wasn't helpful or responsive to us, but the sayshift person apologized.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming, would definitely stay here again. I would recommend
Stayed 6 nights in Jul 2024

10/10 Excellent

Kofi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Luca Hotel . Johnny and all the staff at the Luca Hotel made our stay amazing . Breakfast was amazing and it was beautiful to stay in a residence built in the 1600.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I met all my expectations, Rocio, Johnny an Milly are the best hosts!!! The place is a little part of history. The place is amazing!! I Will always recommend it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room at Hotel Luca is very comfortable, clean, and tidy. Ignacio is charming, and his team is very attentive.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel of the Hotel was very friendly and always willing to make our stay very comfortable. They communicated before our trip and arranged the transport from the airport. The hotel was very well located making many historical places located iat walking distance. The facilities were beautiful preserving the Colonial style whilea very well maintained.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosalia

Stayed 2 nights in Jun 2024

10/10 Excellent

Raekwon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel the staff and catering was amazing es mi favorita hotel en la zona colonial Santo Domingo ❤️🇩🇴💯
Stayed 5 nights in Jun 2024

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service et accueil hors pair!
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel, FLUSHING

Liked: Staff & service, amenities, property conditions & facilities
The hotel is great, staff very polite and professional and the location is awesome. I strongly recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Giovanna, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service were great. The room was also very clean and made us enjoy our stay. Its manager was extremely pleasant and kind and Johnny, Front Desk/Security/Waiter is the nicest person and always had a smile for us. I definitely recommend Luca!
Stayed 4 nights in Jun 2024

10/10 Excellent

darwin

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible room and excellent guest service!
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Apr 2024

6/10 Okay

Carlos

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great. And well to help all the time.
Stayed 4 nights in May 2024

10/10 Excellent

CHARLES, Trjllo Alto

Business traveller
Liked: Cleanliness
Old world touch Staff very friendly
Stayed 1 night in May 2024

10/10 Excellent

Juan

Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. All the staff were very friendly and helpful. The manager was exceptional and the property and decor beautiful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kati

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Luca Oxo House was a wonderful hotel. The hotel was very accommodating. The staff was very friendly and helpful. I would highly recommend staying here!
Stayed 2 nights in Apr 2024