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RIG Puerto Malecon

3.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RIG Puerto Malecon

Indoor pool, outdoor pool, open 9 AM to 8 PM, pool loungers
Junior Suite, 1 Bedroom, Kitchenette, Sea View | View from room
Front of property
View from property
Economy Room | Minibar, in-room safe, desk, blackout curtains

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Calle Pina, No. 56, Ciudad Nueva Zona Colonial, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    1 min walk
  • Calle El Conde
    5 min walk
  • Columbus Park
    13 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Exclusive Suite, 3 Bedrooms

Exclusive Suite, 3 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Exclusive Suite, 3 Bedrooms

  • 80 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 Queen Beds and 2 Double Beds

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, blackout curtains

Economy Room

  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | Minibar, in-room safe, desk, blackout curtains

Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Kitchenette, Sea View

Junior Suite, 1 Bedroom, Kitchenette, Sea View | Living area | Flat-screen TV, pay films

Junior Suite, 1 Bedroom, Kitchenette, Sea View

  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

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About this property

RIG Puerto Malecon

Colonial Santo Domingo hotel in Zona Colonial with free breakfast
This hotel features an indoor pool, an outdoor pool and a restaurant. Local cuisine breakfast is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
RIG Puerto Malecon offers 19 accommodations with minibars and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santo Domingo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at RIG Puerto Malecon. During your stay, you're just a quick walk from Malecon. Enjoy features like free breakfast, plus an indoor pool and a restaurant.
  • Free local cuisine breakfast served daily
  • Free wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, bicycles to rent and helicopter/aeroplane tours
  • Within a 15-minute walk of Columbus Park and Ozama Fortress
  • Airport, train station pick-up and ferry terminal shuttle service available for a fee
RIG Puerto Malecon offers its guests an indoor pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

A business centre and a meeting room are available. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury RIG Puerto Malecon. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:30 AM.
RIG Puerto Malecon has a restaurant on site.
Room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Parking on site (USD 3 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RIG Puerto Malecon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 40
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 40
  • New Year's Day (1 January) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 28
  • Valentine's Day (14 February) Gala Dinner per child: USD 14 (from 2 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle
  • Self-parking fee: USD 3 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
RIG Puerto Malecon offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 8 PM
  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RIG Hotel Boutique Puerto Malecón Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Boutique Puerto Malecón Santo Domingo
RIG Boutique Puerto Malecón
RIG Puerto Malecon Hotel
RIG Puerto Malecon Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Puerto Malecon Hotel Santo Domingo

RIG Puerto Malecon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 163 out of 473 reviews" "
Rating 8 - Good. 134 out of 473 reviews" "
Rating 6 - Okay. 88 out of 473 reviews" "
Rating 4 - Poor. 34 out of 473 reviews" "
Rating 2 - Terrible. 54 out of 473 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Staff & service, property conditions & facilities
I like the fact that access is controlled and people can't randomly walk in off of the street
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Bernarda

Travelled with family, Business traveller
Our first bedroom was moldy and dirty. The bathroom was very small and smell moldy, the shower was clogged, the small fridge was not working and the room looked dirty. They moved us to another room which was in better condition, but the bed was uncomfortable and made a lot of noise, they did not provide us with a cover at first. The safe did not work. The room was by the street and we could hear every car going by. The water in the shower went from hot to cold and it was difficult to keep it at a warm temperature. The breakfast was good and the server at the breakfast was very polite. The desk attendant that was there in the evenings was kind of rude and looked annoyed when we asked to change rooms and when we moved to the other room, we asked for a blanket and a pillow, and he looked annoyed. The day desk lady was very polite and so was the overnight desk gentleman when we checked out.
Stayed 4 nights in Jul 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, room comfort
Love the culture
I love older hotels so I quite enjoyed this little gem. It is a little rundown. But it is being updated. Our junior suite was comfortable. I loved that the host/receptionist walked us up to our room. The hotel is quite cozy. We enjoyed breakfast in the restaurant and it was enjoyable. Very tasty. Outside there is tons going on. And right near Malécon. The only downside was not flushing toilet paper down the toilet. I imagine because the plumbing is older. But I will definitely stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

LUIS

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great staff clean quiet
Stayed 2 nights in Jul 2024

8/10 Good

Tacorya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, cleanliness, the staffed are phenomenal.
Stayed 7 nights in Jun 2024

10/10 Excellent

deolall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and quiet area and cool. Near the beach
Stayed 7 nights in Jun 2024

6/10 Okay

Nirvan, Brampton

Stayed 1 night in Jun 2024

10/10 Excellent

GRACILIANO

Stayed 4 nights in May 2024

6/10 Okay

Domingo

Liked: Staff & service
Disliked: Property conditions & facilities
AC units doesn’t work right.
Stayed 10 nights in May 2024

2/10 Terrible

DARRYL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst, Do not Enter. Find another Hotel.
The worst hotel in the Dominican Republic it was unsafe it was unclean. They double charged me. They refused to assist the plumbing. The few was of a barking dog and a woman hanging clothes. It was unsafe no hot water televisions dysfunction and when I asked for just a safe room, they made me pay extra.
Stayed 5 nights in May 2024

10/10 Excellent

Ruth

Stayed 2 nights in Apr 2024

10/10 Excellent

amory, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast buffer is amazing.
Stayed 1 night in Apr 2024

6/10 Okay

Pablo

Disliked: Property conditions & facilities, room comfort
Si tuviera que volver a quedarme en ese lugar lo pensaría dos veces el aire de la habitación no funcionaba solo 10 minutos y no volvía a encender y para colmo me dieron un abanico.
Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean/professional helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super friendly and helpful. A dedicated team that’s committed to providing excellent customer service. Thanks again
Stayed 4 nights in Mar 2024

10/10 Excellent

Andy.7ddd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención por todo el personal, siempre atentos y muy amables.
Stayed 4 nights in Feb 2024

6/10 Okay

Janice

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the lobby of the hotel was nice which made us think we had chosen the right hotel for our stay. However, once we were shown our room, we had to change immediately due to drain flies everywhere in the room. The young man at the front desk accommodated this switch to what was hopefully a better room however the issue of the drain flies was still present as well as roaches, drain worms, and centipedes. Not only were we plagued with insects but we were not given soap replacements after the first night (luckily there was a supermarket close by for us to purchase things that were lacking from the hotel) and had to continuously ask for towels. PS. The customer service received from the 3 males at the front desk was exceptional. They were always more than willing to assist. The bathroom sink didn't work properly and only the hot water side worked which made it nearly impossible to use. The bathroom overall definitely NEEDS an upgrade. We are grateful to the three young men at the front desk who helped to make our stay tolerable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Dadsi

Liked: Amenities
Great hotel
Stayed 1 night in Dec 2023

10/10 Excellent

wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Great the staff was ourteus. The breakfast was great,all you can eat'
Stayed 5 nights in Jan 2024

10/10 Excellent

Sandy

Business traveller
Stayed 2 nights in Jan 2024

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, room comfort
Nightmare at the RIG
The worst stay I have ever had. They took advantage of my partner and refused to let them leave unless they paid 70.00 for a small stain on sheets that they cleaned. Had to ask for towels not once but 5 times. Building was not accessible and there was nothing like a “beach view”. All you saw were concrete buildings. Definitely do not go here if you are black, queer and/or femme. Should be closed down like yesterday.
Stayed 1 night in Jan 2024

8/10 Good

jovanny

Stayed 11 nights in Dec 2023