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4.6 out of 5

"Stunning views, beautiful and clean room, staff could have been better " More

By a verified traveller on Mon 26 Jun 2017

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Premium Suite, Plunge Pool, Caldera view

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite,Private pool, Caldera view

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Neptune Luxury Spa Suites, you're just a quick walk from Santorini Caldera. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the 5 indoor pools
  • Indulge with aromatherapy, deep-tissue massages or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Steps from Santorini Caldera and 10 minutes by car from Athinios Port
  • Airport and beach shuttle service available for a fee

Neptune Luxury Spa Suites ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Neptune Luxury Spa Suites

Everyone (2) Couples (2)
4 out of 5

Stunning Views

Pros: Views
Cons: Staff need more of a 'nothings a problem' attitude.. rather than being difficult.
Location: Location was nice with a few nice restaurants in walking distance, definitely get a car to visit other locations
Stunning views, beautiful and clean room, staff could have been better

Posted by , from UK on 26 Jun 2017

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4 out of 5
Accueil sympa, rapport/qualité, vue incroyable a proximité de resto et des plus belles plages

Posted by on 6 Jul 2019

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5 out of 5

Perfektes Hotel um sich zu entspannen

Pros: Grosse Zimmer mit schöner Terrasse und eigenem Pool. Vom Zimmer aus Sicht auf Fira und die Vulkaninsel. Tolles und herzliches Staff.
Cons: Die Dusche ist nur mit viel Kraftaufwand ein-und auszuschalten.
Location: Das Hotel befindet sich n Akrotiri, im Südwesten der Insel. Die Restaurants in der Nähe bieten einen kostenlosen Abholservice an :-)
Wir haben eine Woche im Hotel verbracht und wir konnten uns sehr gut entspannen. Eigenes grosses Zimmer (untere Etage) mit eigenem Pool inkl. Whirlpool. Die Terrasse bietet einen tollen Ausblick auf die Stadt Fira und die Vulkaninsel. In der Dusche ist eine Sauna integriert und das Frühstück kann sowohl im Zimmer wie auch auf der Terrasse eingenommen werden (je nach Wind).

Posted by , from Bern on 11 Oct 2017

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5 out of 5

Sehr schönes Hotel mit allem Comfort

Pros: siehe oben
Location: Das Hotel liegt am Ortseingang von Akrotiri. Red Beach, Schiffanlegestellen und Ausgrabungsstätte sind ins ca. 15 Minuten zu Fuss erreichbar.
Wir haben unseren Aufenthalt im Neptune Luxury Spa Suites, Akrotiri sehr genossen. Die Räumlichkeiten sind mit allem Comfort ausgestattet und weisen eine gute Aufteilung in Wohn und Schlafbereich auf. Supertoll ist die Terasse mit herrlicher Aussicht auf die Caldera und dem geheizten Plunge-Pool. Jeden Abend haben wir darin gemütlich mit einem Glas Wein geplanscht:-) Begeistert waren wir auch vom liebevoll angerichteten Frühstück, dass für uns jeden Morgen auf der Terasse serviert wurde. So konnten wir in herrlicher Atmosphäre, ganz für uns, ohne Lärm und Hektik eines Speisesaals, frühstücken. Ein perfekter Start in den Tag. Das Personal war freundlich und sehr hilfsbereit. Für unseren Geschmack manchmal etwas zu hilfsbereit. Für Touristen, die sich im Vorfeld der Reise eher wenig mit dem Reiseziel befassen, sind die vielen Tipps des Personals sicher sehr hilfreich. Für uns, die den Ort gerne auf eigene Faust entdecken, waren die andauernden Empfehlungen des Personals etwas "aufdringlich". Zumal es sich bei den Tipps vorallem um Partnerrestaurants oder Partneranbieter (z.Bsp. Schifftouren, Taxiunternehmen) handelte. Es schien uns so, dass diese Tipps vorallem wegen der Vermittlungsprovision gegeben wurden. Direkt vor dem Hotel befindet sich eine Bushaltestelle. Mit dem Bus kann die Insel Santorini kostengünstig und bequem entdeckt werden. Wer lieber individuell unterwegs ist, mietet sich einen Quad oder ein Motorrad. Auch hier ist das Hotelpersonal sehr hilfsbereit.

Posted by , from Switzerland on 20 Sep 2017

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5 out of 5

Confort optimal

Panorama grandiose de l'île sur les bords de la caldeira. Loin du tourisme de masse des grands hôtels de Fira, Imerovigli et Oia. Véhicule indispensable.

Posted by , from Lausanne on 11 Oct 2016

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About the Neptune Luxury Spa Suites

Location Akrotiri, Santorini, 847 00

Property Features

As a guest of Neptune Luxury Spa Suites, you'll find 5 indoor swimming pools and a sauna. WiFi is free in public spaces. Free breakfast is available daily. A beach shuttle and a round-trip airport shuttle are available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Neptune Luxury Spa Suites. Self parking is free. You'll have access to the indoor pool at a partner property. Smoking is allowed in designated areas at this Mediterranean Santorini hotel.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • Built in 2015
  • Full breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 5
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Neptune Luxury Spa Suites offers 5 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate dining areas. Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Sitting area
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free full breakfast daily from 8:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

5 indoor swimming pools are on site along with a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Snorkelling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay, debit cards and cash.

For guests' safety, the property includes a security system and window guards in all accommodation.

  • UnionPay
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at midnight
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 10 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property registry number - 1167K133K1153201
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Neptune Luxury Spa Suites House Santorini
  • Neptune Luxury Spa Suites House
  • Neptune Luxury Spa Suites Santorini
  • Neptune Luxury Spa Suites
  • Neptune Luxury Spa Suites Guesthouse Santorini
  • Neptune Luxury Spa Suites Guesthouse
  • Neptune Luxury Spa Suites Santorini/Akrotiri
  • Neptune Spa Suites Santorini
  • Neptune Spa Suites Santorini
  • Neptune Luxury Spa Suites Hotel
  • Neptune Luxury Spa Suites Santorini
  • Neptune Luxury Spa Suites Hotel Santorini

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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