Hotel with a 24-hour front desk, near Museum of Coffee
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Santos Valongo offers 240 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Santos Valongo. During your stay, you're just a quick walk from Santos Touristic Tram. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Valet parking and self-parking available for a fee
Amenities include a front desk safe, a computer and laundry facilities
On-site recreation includes bicycles to rent
Within a 15-minute walk of Museum of Coffee and Santos Historical Streetcar
Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Ibis Santos Valongo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.
This 3-star Santos hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
Ibis Santos Valongo has a restaurant on site.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Parking on site (BRL 35 per day)
Valet parking on site (BRL 35 per day)
Food and drink
Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; BRL 53 for adults and BRL 26.50 for children
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
1 building
19 floors
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Minibar
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in time starts at noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: BRL 75 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 33 lb per pet)
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately BRL 53.00 for adults and from BRL 26.50 for children
Self-parking fee: BRL 35 per day
Valet parking fee: BRL 35 per day
Pet fee: BRL 75 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
We should mention
At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos
ibis Santos Valongo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 285 out of 614 reviews" "
10 - Excellent
285
Rating 8 - Good. 217 out of 614 reviews" "
8 - Good
217
Rating 6 - Okay. 77 out of 614 reviews" "
6 - Okay
77
Rating 4 - Poor. 21 out of 614 reviews" "
4 - Poor
21
Rating 2 - Terrible. 14 out of 614 reviews" "
2 - Terrible
14
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Natalee
10 Aug 2024
Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds
Please take your own washcloth they don’t offer
Breakfast options are good
Natalee
Stayed 3 nights in Aug 2024
8/10 Good
Rafael
7 Nov 2023
Rafael
Stayed 1 night in Nov 2023
8/10 Good
roberto
15 May 2023
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
roberto
Stayed 7 nights in May 2023
8/10 Good
NEIDE, SANDY HOOK
Travelled with family, Travelled with family and small children
clean confortable and quiet. Close to downtown but area a little dangerous at nightime for walking so could be best to take taxi if you are by yourself
O atendimento foi ótimo, sempre dispostos a ajudar em qualquer necessidade.
O quarto de modo geral estava ok.
Mas a limpeza mais uma vez, deixou a desejar.
Ainda assim, para uma breve estadia e agradável