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Thermas de Olímpia Resorts by Mercure

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thermas de Olímpia Resorts by Mercure

Exterior
Aerial view
Suite | In-room safe, desk, blackout curtains, free cots/infant beds
Sauna
3 outdoor pools, pool umbrellas, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alameda das Maracas, 7, Thermas Park, Olímpia, SP, 15405-200
  • Laranjais Thermal Springs
    3 min walk
  • Dreamland Wax Museum Olímpia
    3 min drive
  • Hot Beach Olímpia by Hot Beach Parque & Resorts
    3 min drive

Room options

View all photos for Luxury Suite, Multiple Beds

Luxury Suite, Multiple Beds | In-room safe, desk, blackout curtains, free cots/infant beds

Luxury Suite, Multiple Beds

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | In-room safe, desk, blackout curtains, free cots/infant beds

Superior Suite, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

In-room safe, desk, blackout curtains, free cots/infant beds

Superior Suite, Multiple Beds

  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, Multiple Beds

  • 60 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Suite

Premium Suite | In-room safe, desk, blackout curtains, free cots/infant beds

Premium Suite

  • 57 sq m
  • Sleeps 7
  • 1 Double Bed, 2 Single Beds, 1 Double Sofa Bed and 1 Single Sofa Bed

Similar properties

Land view from property

Wyndham Olímpia Royal Hotels

Pool
Hot tub
Breakfast included
Spa
4.2 out of 5, Very good, (1003)
The price is €114
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Wyndham Olímpia Royal Hotels

About this property

Thermas de Olímpia Resorts by Mercure

Mediterranean hotel with 3 outdoor pools and sauna
3 outdoor pools, a sauna and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Thermas de Olímpia Resorts by Mercure offers 488 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Thermas de Olímpia Resorts by Mercure. During your stay, you're just a quick walk from Laranjais Thermal Springs. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 3 outdoor pools
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and a playground
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Just a 3-minute walk from Laranjais Thermal Springs and 11 minutes on foot from Orionverso Mundo Virtual
As a guest of Thermas de Olímpia Resorts by Mercure, you'll find 3 outdoor swimming pools, a sauna, and a children's pool. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Thermas de Olímpia Resorts by Mercure. Free self parking is available.

This 3.5-star Olímpia hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Living room
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 5 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thermas de Olímpia
Thermas de Olímpia Olimpia
Thermas Olimpia Resort
Thermas de Olímpia Resort Olimpia
Thermas Resort
Thermas Olimpia
Tuti Thermas Olimpia Resort
Tuti Thermas Olimpia
Nobile Resort Thermas Olímpia Olimpia
Nobile Resort Thermas Olímpia
Nobile Thermas Olímpia
Tuti Thermas de Olimpia Resort

Thermas de Olímpia Resorts by Mercure Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1000 reviews" "
Rating 8 - Good. 323 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

FELIPE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não espere a qualidade de um Mercure!
- PONTOS NEGATIVOS Bar & Restaurante - PÉSSIMO! PÉSSIMO! PÉSSIMO! O valor de um cheese burger é de R$25. O pão é ruim (parecia pão amanhecido), a carne é ruim (sem gosto) e o queijo é difícil de achar! Nós usamos 4 saquinhos de maionese e de ketchup só para poder comer e engolir o lanche, já que a fome era muita e estavamos cansados para sair. Pedimos um espeto de carne bovina. Eu nem me lembro a última vez que devolvi algo, mas dessa vez tive que devolver o espeto, porque a carne era muito dura, impossível de mastigar! O café da manhã é cobrado R$39 por pessoa e acredito que seja administrado pela mesma empresa-pessoa do bar, portanto preferimos gastar menos da metade desse valor e ter um excelente café da manhã em uma padaria da cidade. Vocês precisam URGENTEMENTE rever quem presta o serviço de alimentação pra vocês! PROCESSO DE CHECK-IN - Horrível! O processo é demorado e ficamos quase meia-hora esperando o processo ser finalizado. Isso porque não havia ninguém na fila e na nossa frente. Foram literalmente mais de 30 minutos para gerar 2 cartões de acesso! COMFORTO - Travesseiro ruim, cama péssima, toalhas horríveis (daquelas que esfolam a sua pele), ar condicionado velho, televisão pequena. Tudo é muito ruim. Não vá a esse hotel esperando comforto! - PONTOS POSITIVOS Staff - a equipe é legal e algumas pessoas da recepção são simpáticas. Piscina - a piscina é boa Espaço - o quarto é espaçoso
Stayed 1 night in Apr 2023

8/10 Good

Gregory

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Foi bom, recomendo. quarto bom e limpo. Cafe da manha deixou a desejar, poucas opcoes e sempre as mesmas. Bastente atividades na piscina, time de recreacao sao otimos, mto bom. Precos dentro do hotel sao abusivos, tudo mto caro!! Lado bom e que fica ao lado do parque Thermas dos Laranjais.

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Adoramos o hotel!
Me hospedo no hotel há anos com a família, porem com o passar dos anos sentimos que ficou abandonado, e cada vez que visito, deixa mais a desejar. A comida dessa vez, não estava boa como sempre foi, nem em sabor, nem em variedade de opções no buffet. Existe um andaime na recepção que todas as vezes que visitei, desde 2017, está lá no mesmo lugar. Quanto aos quartos e à limpeza das unidades, sempre mto bem feito! Adoramos o hotel e gostaríamos que se mantivesse a qualidade que sempre nos fizeram optar por ele!
Stayed 3 nights in Oct 2021

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Wellington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Estadia no hotel
O quarto que ficamos foi o sem vista, mas não por escolha própria e a forma de como isto era decidido não ficou clara. Tomamos 3 cafés da manhã onde em 2 deles tinha somente as coisas básicas e somente o terceiro era mais completo. Em um jantar que resolvemos fazer a refeição no hotel e a comida estava bem salgada. Apesar de tudo a localização é ótima e os funcionários são extremamente respeitosos e educados
Stayed 3 nights in May 2021

10/10 Excellent

Suzi Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Fernanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

katia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Tasso

Stayed 2 nights in Aug 2024

8/10 Good

Lucio Labib

Stayed 4 nights in Aug 2024

4/10 Poor

fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Julio cesar

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Como um resort , sabemos que tem área de lazer na piscina, mas normalmente essas áreas são um pouco afastadas dos quartos , nas 3 diárias que ficamos , não conseguíamos descansar a tarde , as caixas de som na área da piscina tinha um volume insuportável , começava às 9 e se estendia até as 19hs , acho que o hóspede merece lazer , mas merece descanso tb, meu quarto estava no 5º andar e voltado para área da piscina . Foi horrível
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem para o Thermas
Estadia muito boa, café da manhã com muita variedade, funcionários muito educados e proativos, piscina quentinha
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom , porém a limpeza do banheiro deixou a desejar um pouco .. de resto td perfeito!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Gabriel

Simples e precisando de uma reforma
Hotel visivelmente velho, precisando passar por uma reforma/modernização. Elevadores do bloco 3 constantemente quebrados. Café da manhã simples, com opções básicas e sem sucos naturais. O horário de checkout (10h) também é ruim, especialmente considerando que o checkin é apenas às 14h.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Elaine Cristina

Travelled with family
Liked: Staff & service
Ruim
Infelizmente tivemos alguns contratempos que nos aborreceram na estadia, TV muito antiga com problemas no áudio e imagem. Cobertores velhos e soltando toda costura. Pia do lavabo, torneira com vazamento, molhando toda lateral. Cofre não funcionou, porém após acionar a manutenção, problema foi resolvido. Fomos para o parque e ao chegar à noite no AP, mesmo deixando na porta a informação para limpeza, não ocorreu, acionei a recepção, e a camareira foi fazer a arrumação às 19:00 conosco no quarto. Fiquei triste, infelizmente, não foi uma experiência agradável para a minha família.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Leuciane, SAO PAULO

Liked: Cleanliness, property conditions & facilities
As acomodações são boas, mas a parte de alimentação é sofrível. O café da manhã, se voce não chegar as 7h, você fica 2 horas numa fila esperando, é deprimente, você paga caro para ter rsse tipo de atendimento pífio. Na lanchinete da piscina, pedimos sanduiches, que não foram entregues, ficamos 1:30h esperando e o responsável mentiu dizendo que tinha ficado pronto e que não estavamos no local, seblndo que estávamos o tempo todo la esperando....enfim... No quesito prestação de serviços deixa muito a desejar.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Falta de manutenção
Falta de manutenção em todo o hotel, caféda manha ruim, ja fui outras vezes mas ja fiquei sen vontade de voltar..
Stayed 1 night in Jul 2024