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Carmen Palace Hotel

3.0 star property

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Photo gallery for Carmen Palace Hotel

Outdoor pool
Front of property
Outdoor pool
View from property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • São Lourenço
    ‪1 min walk‬
  • Sociedade Brasileira de Eubiose Museum
    ‪8 min walk‬
  • Trem das Aguas Scenic Railway
    ‪12 min walk‬

Room options

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout curtains, free WiFi

Standard Double or Twin Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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4.7 out of 5, Exceptional, (406)
The price is €58
for 1 room
includes taxes & fees
14 May - 15 May
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About this property

Carmen Palace Hotel

Hotel with free breakfast, steps from São Lourenço
This smoke-free hotel features an outdoor pool, a bar/lounge and a steam room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and free toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include a shower. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
During your stay at Carmen Palace Hotel, you're just a quick walk from São Lourenço. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace, a communal living room and TV in a common area
  • On-site recreation includes a steam room
  • Steps from São Lourenço
Carmen Palace Hotel offers its guests an outdoor pool and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Carmen Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Sao Lourenco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 258 reviews
Rating 8 - Good. 76 out of 258 reviews
Rating 6 - Okay. 33 out of 258 reviews
Rating 4 - Poor. 10 out of 258 reviews
Rating 2 - Terrible. 1 out of 258 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Fabio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não volto mais ! Muito ruim !

Hotel necessitando melhorias imediatas. Ar condicionado do quarto que fiquei não funcionava, e estava um dia de extremo calor. O líder do turno me sugeriu uma troca de quarto mediante a pagamento de R$ 80,00. Não aceitei, e fui trocado após discutir com o Sr Roberto. O quarto onde me colocaram tinha ar condicionado split, diferente do quarto anterior, e tbm não refrigerava o ambiente. Porta da sacada com puxador caindo e não tem como trancar, caso seja necessário por segurança se tiver uma criança. Área de café da manhã com muitos pardais voando e vindo até a mesa. Sensação de falta de higiene completa. Localização boa, porém prefiro ficar mais longe e ser melhor tratado.
Stayed 1 night in Jan 2025

8/10 Good

Lucia Helena

Liked: Staff & service
Quarto bastante simples e café da manhã que poderia melhorar.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passeio de casal

Hotel limpo e tudo novo. Recepção mega educados. Piscina limpa. Voltaremos mais vezes.
Stayed 2 nights in Jan 2025

10/10 Excellent

João Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Stayed 5 nights in Jan 2025

10/10 Excellent

Joelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência

Sempre é uma boa experiência a hospedagem no Carmen Palace. Sempre q vou a cidade procuro me hospedar lá. Melhor localização da cidade.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elialdo José Mattos de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

BEATRIZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, acredito que poderia melhorar o café da manhã
Stayed 1 night in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom

O hotel é muito bom, quarto amplo, excelente localização. Apesar de ter uma cama king, o colchão é um pouco desconfortável. Mas, ratifico, uma ótima opção de hospedagem.
Stayed 1 night in Jan 2025

6/10 Okay

Leila

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretendo Voltar

O Carmen Palace Hotel tem localização excelente, quase em frente à entrada do Parque das Águas. Sua aparência externa é suntuosa. Sua aparência interna é muito boa e modernizada, porém ainda mantém certas restrições da infraestrutura tradicional de São Lourenço (chuveiro elétrico, chaves comuns etc.). A cobertura, com piscina, solarium, saunas e espaços para relaxamento é muito boa, apesar da piscina moderna não ser muito grande. Portanto, foi uma hospedagem dentro do padrão superior esperado em São Lourenço. Nossa hospedagem ocorreu em janeiro/25, mês de férias, mesmo tendo ocorrido entre domingo e 3a feira, porém, o hotel aparentava estar com poucos hóspedes.
Stayed 2 nights in Jan 2025

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Saulo José

Stayed 3 nights in Jan 2025

6/10 Okay

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mara Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional

Localização excelente , em frente ao Parque das Aguas , perto de tudo , não foi necessário sair com o carro
Stayed 6 nights in Jan 2025

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel espetacular

Nós ficamos muito satisfeitos! Em frente ao parque das águas e do lado do calçadão. Ótima localização, ótimo atendimento, ótimas instalações. Maravilhoso hotel! Voltaremos com certeza!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Avaliação do Hotel Carmen

O hotel tem uma excelente localizalção/ apresentação. No quarto, banheiro excelente, fartura de água pro banho, mas o colchão da cama principal era muito macio e as molas já estavam vencidas, e causou dores no corpo. A TV de 32 polegadas antiga, sinal de TV aberta fraco, cheio de riscos, som ruim, apresentou só o canal Space, que só transmitiu filmes/ seriados bem antigos. Nenhum canal digital e nem ligação USB ou TV por assinatura.
Stayed 2 nights in Dec 2024

10/10 Excellent

Valdemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gustavo susigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia muito boa
Stayed 2 nights in Dec 2024

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo de bom

As acomodações são excelentes, café da manhã super gostoso e com muitas opções, localidade excelente (de frente para o parque das águas). Tudo muito bom Com certeza me tornei um hóspede cativo
Stayed 1 night in Dec 2024

10/10 Excellent

Uirlei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Livia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia boa com ótimo tratamento dos empregados, desde a camareia, dos garçons e dos recepcionistas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raissa

Stayed 1 night in Dec 2024