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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

With your stay at Hotel Family, you're connected to a shopping centre and just a quick walk from Shopping 25 Bras Mall. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Amenities include laundry facilities, a lift and TV in a common area
  • Just a 3-minute drive from Rua 25 de Marco and 5 minutes from Sala São Paulo Concert Hall

Property Features

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Family also features laundry facilities, a hair salon, and shopping on site. This 3-star São Paulo hotel is smoke free.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sao Paulo Bras Station (2 km / 1.3 mi)

Room Amenities

Hotel Family offers 223 air-conditioned accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • Television
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Hotel Family has a restaurant serving breakfast and lunch.

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 34.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Family Sao Paulo
  • Hotel Family
  • Family Sao Paulo
  • Hotel Family Hotel
  • Hotel Family São Paulo
  • Hotel Family Hotel São Paulo

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.