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"Great hotel with friendly and professional staff. KLM messed up and forgot my luggage in London, hotel staff assisted with making sure this gets delie ... " More
15 Aug 2022 by JCastelo
Thank you for your positive feedback, we hope to welcome you back soon. Best regards, Jorge Castelo - General Manager.
29 Dec 2017 by jcastelo
Danke für deinen freundlichen Kommentar. Mit freundlichen Grüßen, Jorge Castelo - General Manager
L'Hotel PortoBay São Paulo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4198 square feet (390 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury L'Hotel PortoBay São Paulo. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of L'Hotel PortoBay São Paulo was completed in November 2023. This Art Deco São Paulo hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
L'Hotel PortoBay São Paulo offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Bistrô L'Hotel – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Gastrobar 011 – This bar specialises in local and international cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
L'Hotel PortoBay São Paulo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
