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L'Hotel PortoBay São Paulo

5.0 star property
VIP Access

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Photo gallery for L'Hotel PortoBay São Paulo

Indoor pool, open 6:30 AM to 9:00 PM, pool loungers
Bar (on property)
Deluxe Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Executive Apartment, Balcony | Balcony
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
Alameda Campinas 266, São Paulo, SP, 01404-000
  • Shopping Cidade São Paulo
    ‪2 min walk‬
  • Paulista Avenue
    ‪3 min walk‬
  • São Paulo Museum of Art
    ‪7 min walk‬
  • São Paulo (CGH-Congonhas)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Single Beds

Executive Apartment, 2 Single Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Apartment, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Apartment, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Apartment, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite L'Hotel

Suite L'Hotel | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite L'Hotel

  • 90 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Apartment, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Tivoli Mofarrej São Paulo

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is €347
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Tivoli Mofarrej São Paulo

About this property

L'Hotel PortoBay São Paulo

Luxury São Paulo hotel in Bela Vista with a fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking. Change of towels is available on request
L'Hotel PortoBay São Paulo offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and body treatments.
Our customers tell us that they can't get enough of the helpful staff at L'Hotel PortoBay São Paulo. During your stay, you're just a quick walk from Paulista Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at Bistrô L'Hotel, a bistro that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Paulista Avenue and a 3-minute drive from Frei Caneca Shopping and Convention Center
  • Airport, beach and shopping centre shuttle service available for a fee
L'Hotel PortoBay São Paulo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4198 square feet (390 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury L'Hotel PortoBay São Paulo. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of L'Hotel PortoBay São Paulo was completed in November 2023.

This Art Deco São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Bistrô L'Hotel – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Gastrobar 011 – This bar specialises in local and international cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Covered valet parking on site (BRL 55 per day)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 90.20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô L'Hotel
  • Gastrobar 011

Things to do

  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,198 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 288.75 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: BRL 400 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 90.20 per person
  • Airport shuttle fee: BRL 480 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: BRL 55 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 288.75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
L'Hotel PortoBay São Paulo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

L'Hotel Porto
Porto Bay Hotels Resorts Hotel
L'Hotel Porto Hotel
L'Hotel Porto Hotel Sao Paulo Bay
L'Hotel Porto Bay Sao Paulo Hotel
L'Hotel Porto Bay Sao Paulo Brazil
L'Hotel Porto Bay São Paulo Hotel
L'Hotel PortoBay São Paulo Hotel
L'Hotel PortoBay Hotel
L'Hotel PortoBay
L'Hotel Porto Bay Sao Paulo
L'Hotel Porto Bay São Paulo

L'Hotel PortoBay São Paulo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ednaldo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Lethbridge

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well-maintained. It is located on a quiet street just off Avenida Paulista so it is close to bars, cafes and shopping. Subway station is nearby. The breakfast is of excellent quality. The staff is what makes this hotel outstanding. I don’t speak Portuguese at all, yet with their help and patience I thoroughly enjoyed my one-week stay in São Paulo.
Stayed 7 nights in Oct 2024

10/10 Excellent

Margareth

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Easy shopping nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean-Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Charles A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The food in the hotel restaurant was very good and reasonably priced. The front desk staff was some of the most polite I’ve ever met
Stayed 5 nights in Sep 2024

8/10 Good

Shanika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

adetola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff & great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of the best
We had a perfect stay at L’Hotel PortoBay. The staff, the food, the service is impeccable. A wonderful end to our Brazil trip!
Stayed 3 nights in Jul 2024

10/10 Excellent

ben

Stayed 2 nights in Jul 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service
El Hotel me gustó mucho la atención superó mis espectativas
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here and will continue Hotel and staff on point every time
Stayed 4 nights in Jun 2024

10/10 Excellent

Caroline l

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations in every way! As a solo traveler, I felt extremely safe and comfortable throughout my stay. The breakfast buffet was truly impressive, with a vast selection of delicious options to suit every taste. The quality of the food was top-notch, and the presentation was impressive. What truly made my stay exceptional, however, was the outstanding staff. Every single member of the team was kind, helpful, and went above and beyond to ensure my stay was memorable. From the warm welcome to the fond farewell, I felt valued and appreciated throughout. The hotel's emphasis on safety and security was evident, and I appreciated the extra measures in place to ensure guests' well-being. In summary, I highly recommend this hotel to anyone seeking a comfortable, safe, and enjoyable stay with exceptional breakfast and staff. I can't wait to return!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at this hotel! The staff was so kind and helpful, and the room was clean and bigger than expected. It made it very easy for us to stay in the room with three large bags. I highly recommend this hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Omar

Business traveller
Pit stop in Brazil before going home.
Outstanding hotel! Impeccable, perfect service, along with the known Brazilian attention and friendly culture. I travel all around the world, basically all the time, hence I have quite a base to compare. This is, by far, one of the best hotels, if not the best, hotels in the world that I had stayed.
Stayed 2 nights in May 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff.
The highlight of this stay is how absolutely wonderful and accommodating the staff was. They did a great job and were so helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean-Francis

Business traveller
Stayed 2 nights in Apr 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Not only clean, modern and well-maintained but it also felt very comfortable and luxurious with very attentive and polite staff who made every effort to make the stay pleasant. The hotel itself is ideally situated and within walking distance of plenty of restaurants and attractions. I definitely would stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice hotel. I love it!!
Stayed 1 night in Dec 2023