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Mercure São Caetano Do Sul Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Mercure São Caetano Do Sul Hotel

Terrace/patio
Exterior
TV
Sports facility
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
Rua Alegre, 440, Santa Paula, Sao Caetano do Sul, SP, 09550-250
  • Shopping ABC
    ‪6 min drive‬
  • Grand Plaza Shopping
    ‪7 min drive‬
  • São Paulo Aquarium
    ‪10 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Apartment, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Apartment, 1 Double Bed

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Studio, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Mini-fridge, eco-friendly cleaning products

Superior Room, 1 Double Bed

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Mini-fridge, eco-friendly cleaning products

Superior Twin Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

ibis budget São Caetano

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (735)
The price is €34
for 1 room
includes taxes & fees
7 Mar - 8 Mar
ibis budget São Caetano

About this property

Mercure São Caetano Do Sul Hotel

Hotel in Sao Caetano do Sul with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure São Caetano Do Sul Hotel offers 72 air-conditioned accommodations with minibars and a safe. Televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Mercure São Caetano Do Sul Hotel, you'll be close to São Paulo Zoo. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Patagonia
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 14 minutes by car from Aricanduva Shopping Center and 14 minutes from Shopping Metro Santa Cruz
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 3174 square feet (295 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Mercure São Caetano Do Sul Hotel. Parking is available for a fee.

This 3.5-star Sao Caetano do Sul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Patagonia – This restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (BRL 34 per day)
  • Secured, covered valet parking on site (BRL 34 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; BRL 52 for adults and BRL 52 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patagonia

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,174 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 94.50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 52 for adults and from BRL 52 for children
  • Covered self-parking fee: BRL 34.00 per day
  • Valet parking fee: BRL 34.00 per day
  • Rollaway bed fee: BRL 94.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • This hotel caters to LGBTQ+ guests.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure São Caetano
Mercure São Caetano
Mercure São Caetano Sul
Mercure São Caetano Sul Hotel
Mercure São Caetano Sul Hotel Sao Caetano do Sul
Mercure São Caetano Sul Sao Caetano do Sul
Mercure Sao Caetano Do Sul
Mercure São Caetano Do Sul Hotel Hotel
Mercure São Caetano Do Sul Hotel Sao Caetano do Sul
Mercure São Caetano Do Sul Hotel Hotel Sao Caetano do Sul

Mercure São Caetano Do Sul Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 345 reviews
Rating 8 - Good. 115 out of 345 reviews
Rating 6 - Okay. 52 out of 345 reviews
Rating 4 - Poor. 14 out of 345 reviews
Rating 2 - Terrible. 9 out of 345 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is ok Would I stay there again ? Nope
Stayed 3 nights in Oct 2024

6/10 Okay

MARCOS ANTONIO DE LA CRUZ

Travelled with family
Disliked: Cleanliness, amenities
Serios problemas de limpieza en pasillos y alfombras. Además, fuerte y desagradable olor a nicotina.
Stayed 4 nights in Aug 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms aren’t very clean or modern. Need renovations.
Stayed 3 nights in Aug 2024

8/10 Good

Sully

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Eduardo, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michel D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very friendly and helpful.
Stayed 6 nights in Aug 2023

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

CASSIO

Stayed 1 night in Aug 2020

6/10 Okay

Orleusa

Travelled with family
Liked: Staff & service
Not as good as before
Stayed 7 nights in Jan 2020

10/10 Excellent

Theodore R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
I stayed here on two separate occasions, for several nights. São Caetano is a decent suburb of São Paulo, where people seem to be serious and industrious and take good care of their surroundings- no trash lying around, very little graffiti, orderly and polite. The hotel is good for the price, good enough that I came back. Hospedei-me aqui duas vezes e fiquei contento. São Caetano por geral é limpa e ordenada, cuidada bem pelo público. Pelo preço o hotel é bom.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Convenient location.
Great stay. Conveniently located at east of the city where we can easily walk to our client's place.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, and great value for the money.
Generally good during my business stay. The only thing we had problem was the internet down during some of the critical time we need it for business communication. I hope the hotel could enhance both the signal coverage of all rooms and the up-time of internet.
Stayed 2 nights in Dec 2019

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but...
Great hotel. Slow internet.
Stayed 7 nights in Nov 2019

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with just everything you need.
A school behind the hotel could be a little bit noisy sometimes. Overall stay was satisfactory; great staff. Breakfast is quite good with a variety of options. Well-located at a location that is proximate to my work place. Wi-Fi signal sometimes gets bad.
Stayed 28 nights in Apr 2019

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, convenient, and safe.
Really loved the super friendly and helping staff. They are fantastic. The hotel is located very near to where I go for work and is convenient to navigate around. In general speaking, the hotel is clean and comfy. Recreation areas at the rooftop are great, but some of the entertainments should conduct better maintenance. The Wi-Fi could be good or bad from time to time; hope the hotel will fix it. I like this hotel and will return in the future if needed.
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for travelers
Luís at the front desk was freaking AMAZING! WOULD GO BACK TO THIS HOTEL JUST TO SEE LUIS AGAIN! Hotel is in safest part of town a little bit away from the city center. Cafe 14 is the BEST COFFEE SHOP AROUND and only 2 blocks walking distance!
Stayed 2 nights in Apr 2019

10/10 Excellent

Elen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Marcelo M, Miami FL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Incredible small room with stinky carpet
Booked superior double Hotel staff told me Expedia had a booking for a standard room Actually it was the only room available 44 A was small with dirty stinky carpet Small cranky bed Complained and got transferred remodeled room the next day only 14A Same size but with laminated floors and new furniture This is the only hotel in town Be aware that not all of their rooms are in good condition Specially the small ones # with an A in the end

6/10 Okay

Robert, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is close to GM
The hotel staff are excellent, very helpful and friendly. I was very disappointed with the standard room I received after booking supreme on line. The standard room has only a closet bed that pulls out of the wall, no side table for a phone so you would have to stand up and talk on the phone it was uncomfortable for a 2 week stay. It was also noisy because of the large sports teams they had staying.

8/10 Good

Evandro Fodor, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Good service
The overall service was satisfactory. I would grade better if the Ethernet service did work as expected. I would consider coming back again on my next trip.