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Mercure Sao Paulo Pinheiros

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sao Paulo Pinheiros

Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk
Front of property
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Parking available

Explore the area

Map
Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000
  • Oscar Freire Street
    8 min walk
  • Benidito Calixto Square
    8 min walk
  • FMUSP Clinical Hospital
    10 min walk
  • São Paulo (CGH-Congonhas)
    32 min drive

Room options

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed (Accessible)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Apartment, 1 Double Bed (Accessible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 3 Single Beds

Superior Room, 3 Single Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Apartment, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Radisson Pinheiros

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (374)
The price is €192
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Radisson Pinheiros

About this property

Mercure Sao Paulo Pinheiros

Hotel with a full-service spa, a quick walk to Oscar Freire Street
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a steam room are on-site. Weekly housekeeping is available.
Mercure Sao Paulo Pinheiros offers 201 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open selected days.
During your stay at Mercure Sao Paulo Pinheiros, you're just a quick walk from Oscar Freire Street. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at La Terrina
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages or facials at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • Within a 10-minute walk of Oscar Freire Street and Benidito Calixto Square
Mercure Sao Paulo Pinheiros offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly Mercure Sao Paulo Pinheiros. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star São Paulo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
La Terrina – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (BRL 35 per day)
  • Valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 56 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • La Terrina

Family friendly

  • In-room microwave
  • Indoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 149.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 56 per person
  • Covered self-parking fee: BRL 35 per day
  • Valet parking fee: BRL 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 149.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo

Mercure Sao Paulo Pinheiros Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 941 reviews" "
Rating 8 - Good. 366 out of 941 reviews" "
Rating 6 - Okay. 115 out of 941 reviews" "
Rating 4 - Poor. 43 out of 941 reviews" "
Rating 2 - Terrible. 18 out of 941 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mariana

Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel building and properties were well maintained and updated. Staff at the desk was friendly but english was poor. Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review. Concierge or at the door person had to be convinced to get us a cab.
Stayed 4 nights in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful.
Stayed 3 nights in Mar 2024

4/10 Poor

Baba Gurjeet, Woodbridge

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service. The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily. Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through.
Stayed 3 nights in Jan 2024

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco. Limpeza foi excelente. Sauna, piscina grande e aquecida maravilhosa. O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem. Mattress was very firm, only 1 pillow. Air conditioning was a little weak. Cleaning was excellent. Sauna was working fine and the pool is huge and heated. Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Stayed 3 nights in Nov 2023

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2023

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
Stayed 1 night in Jul 2023

10/10 Excellent

Roberta, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great service, rooms are clean.
Stayed 1 night in Jun 2023

8/10 Good

Jorge, Santiago

Business traveller
Liked: Cleanliness, staff & service
Buen hotel, pero pieza un poco pequeña. Buen desayuno
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localização e silencioso
Super recomedado. Pedimos uma cama extra para o meu filho e veio com uma cabaninha que ele amou. A piscina para os dias de calor não sei, mas quando esta friozinho muito boa. O quarto é mais silencioso do que eu imaginei, talvez por ser fim de semana. Excelente localização.
Stayed 1 night in Feb 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you!
Stayed 2 nights in Jun 2022

8/10 Good

Denis Freire

Liked: Cleanliness, staff & service, amenities
Staff is excellent. Very good. Few issues with internet. The air conditioner is a little noise. No further issues.
Stayed 3 nights in Dec 2021

10/10 Excellent

Eduardo Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Managers are helpful and attentive to my needs. I had the need of an extension and they were great.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Mercure Pinheiros
Came to São Paulo on business and had to work close to Avenida Paulista. All of the other hotels were more expensive and didn’t offer much. Was more than happy with my stay at the Mercure. Safe neighborhood, with restaurants lose by. Hotel staff were fabulous!
Stayed 14 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay close to Avenida Paulista!
Front desk staff was incredibly helpful and informative. Good location to get Ubers. Not too far from Avenida Paulista. Breakfast was also good. They are currently renovating the pool so couldn’t use it. But the small gym is a good to get a quick workout in! Comfortable beds!
Stayed 12 nights in Nov 2021

10/10 Excellent

Thais

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great and safe location, many restaurants and supermarkets you can walk to. Hotel is nice, staff is friendly, and my kid loved the indoor pool! I would be back in the future.
Stayed 4 nights in Nov 2021

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyce Place to Stay
Very nice place , cloud be better . But is very good.
Stayed 3 nights in Aug 2021

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Ryan, Kokomo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the middle of sao Paulo making all uber trips quick. I felt safe there. My only complaint is they never cleaned the room while we were there unless we request it. We were there 4 days. I'm use to beds bing made everyday but not here. Maybe this is a good thing for privacy and to slow the spread of covid I'm not sure
Stayed 4 nights in Oct 2020

6/10 Okay

JAMES

Liked: Cleanliness
Stayed 1 night in Nov 2020

6/10 Okay

Guilherme, São Paulo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
O staff é muito bom, gentis, etc. O quarto é um pouco barulhento e houve um vazamento de na nossa ausência, sem que ninguém nos comunicasse nada. Chegamos e tivemos que secar o banheiro. Falei com a recepção e nada aconteceu. Mas no geral, vale o custo benefício.
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were the best I’ve experienced at a hotel.
Stayed 3 nights in Mar 2020