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4.0 out of 5

"used as a stopover for a Saturday Night/Sunday before further travel. rooms are suite style not large but not small either. Lounge area with sofa/TV/ ... " More

By Andrew0000 on Sat 30 Nov 2013

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Deluxe Apartment, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Mercure Sao Paulo Pinheiros, you're just a quick walk from Oscar Freire Street. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy international cuisine while dining at La Terrina
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • Within a 10-minute walk of Oscar Freire Street and Benidito Calixto Square

Mercure Sao Paulo Pinheiros ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Sao Paulo Pinheiros

Business (1)
4 out of 5

Buisiness Trip

used as a stopover for a Saturday Night/Sunday before further travel. rooms are suite style not large but not small either. Lounge area with sofa/TV/sink/fridge/microwave bedroom + bathroom (shower). Clean well laid out and comfortable. An uncomplicated stay. There are some food shops and cafes near bye but I am not sure there is much else. the city centre is about 3km away so a taxi ride. Can't comment of food/restaurant as I didn't use. Wifi worked well and was FREE. I hate paying! Large TV if that is your thing...

Posted by on 30 Nov 2013

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4 out of 5

Gehobenenes Apartmenthotel im Zentrum Sao Paulos

Pros: s.o.
Cons: s.o.
Location: s.o.
Lage: sicheres zentrales Stadtviertel Pinheiros, zur nächsten Metrostation Clinicas 10 min Fussweg, Supermarkt und ATM direkt um die Ecke. Service in Ordnung, Strom und Mikrowelle hatten stundenweise Aussetzer, Spülbeckenablauf schlecht, Kaffeepulver wurde nicht aufgefüllt Z. Zweizimmer“apartment“ mit Mikrowelle, Kühlschrank und etwas Geschirr, mittlere Größe, schöner 20m Indoor-Pool Sonst: Frühstück nicht bestellt, direkt um die Ecke ist große Bäckerei mit Restaurant, wo es günstigen Brunch gibt

Posted by on 11 Mar 2018

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Comment from Hotel Management

25 Mar 2018 by MP

Agradecemos pela avaliação de sua estada no Hotel Mercure Pinheiros. Esperamos lhe receber novamente em breve. Cordialmente, Departamento de Qualidade Mercure Pinheiros

Property Features

Mercure Sao Paulo Pinheiros offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly Mercure Sao Paulo Pinheiros. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star São Paulo hotel.

  • 1 building
  • 201 guestrooms or units
  • 20 levels
  • Built in 2000
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Fradique Coutinho Station (1.7 km / 1 mi)
  • Metro station: Oscar Freire Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mercure Sao Paulo Pinheiros offers 201 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Microwave
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

La Terrina – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open selected days.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 149.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Protected Tourist (Brazil)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 56 per person
  • Covered self-parking fee: BRL 35 per day
  • Valet parking fee: BRL 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 149.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Pinheiros
  • Mercure Pinheiros Hotel
  • Mercure Pinheiros Hotel Sao Paulo
  • Mercure Pinheiros Sao Paulo
  • Mercure Sao Paulo Pinheiros
  • Pinheiros
  • Pinheiros Sao Paulo
  • Sao Paulo Pinheiros
  • Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
  • Mercure Sao Paulo Pinheiros Hotel Brazil
  • Mercure Sao Paulo Pinheiros Hotel
  • Mercure Sao Paulo Pinheiros Hotel
  • Mercure Sao Paulo Pinheiros São Paulo
  • Mercure Sao Paulo Pinheiros Hotel São Paulo

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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