North Palace Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for North Palace Hotel

Interior
Desk, free WiFi
Private kitchen
Front of property
Desk, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050
  • Shopping Metrô Tucuruvi
    2 min drive
  • Internacional Shopping Guarulhos
    7 min drive
  • Avenida Cruzeiro do Sul
    8 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    29 min drive

Room options

Suite, Bathtub

  • Sleeps 2
  • 1 Double Bed

Comfort Room (Master)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Suite, Jetted Tub (Master)

  • Sleeps 2
  • 1 Double Bed

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About this property

North Palace Hotel

Suburban São Paulo hotel in Tucuruvi with free parking
This hotel features a bar/lounge, 24-hour room service and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff.
North Palace Hotel offers 29 air-conditioned accommodations with complimentary slippers and free toiletries. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at North Palace Hotel, you'll be within walking distance of Shopping Metrô Tucuruvi. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • 7 minutes by car from Youth Park and 9 minutes from Expo Center North
North Palace Hotel offers its guests multilingual staff and 24-hour room service. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3-star São Paulo hotel.

24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Palace Hotel Sao Paulo
North Palace Sao Paulo
North Palace Hotel Hotel
North Palace Hotel São Paulo
North Palace Hotel Hotel São Paulo

North Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 155 reviews" "
Rating 8 - Good. 38 out of 155 reviews" "
Rating 6 - Okay. 37 out of 155 reviews" "
Rating 4 - Poor. 21 out of 155 reviews" "
Rating 2 - Terrible. 17 out of 155 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

LAMBERT KOFI

Stayed 10 nights in Sep 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2022

8/10 Good

CLOMBE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay few nights, have more services than other hotels, and also hydrobath working good!
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

2/10 Terrible

Ashleigh, UK

Disliked: Property conditions & facilities, room comfort
Not as advertised
The lovely staff are the only saving grace to this hotel. The location is awful- not as close to the airport as advertised, the bathroom wasn't very clean & flooded from a short shower. On top of that, the bed was honestly no comfier than São Paulo airport floor & it had the worst wifi that I have ever experienced in any hotel or hostel. I would most definitely not recommend this hotel to anybody.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre que vou a São Paulo me hospedo aqui. Quartos grandes e confortáveis, preço justo e bem localizado, com mercado a 50 metros e metrô a 20 minutos de caminhada.
Stayed 1 night in Aug 2024

4/10 Poor

Mari

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo
Quanto a recepção deixa tudo a desejar, não somos imformados de absolutamente nada,apenas recebem o pagamento e entregam a chave do quarto, temos que ficar ligando pra nos informar de tudo, isso parece ser padrão pq tds atendentes não tem aquele atendimento necessário com o cliente, o colchão e travesseiro muito ruim de plástico e duro, o quarto tem cinzeiros e fedem muito a cigarro,café da manhã simples WiFi não pega fiquei 3 dias e não usei, emfim a única coisa boa é a localização por ser perto de supermercados e shopping...mas precisa melhorar muito em tds os aspectos, principalmente ao atendimento ao cliente.sinto muito em não poder dar uma estrela melhor. Particularmente não indico.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpresa ruim
Uma experiência não tão boa, edificação toda possuía um cheiro muito forte de cigarro, comunicação muito ruim. Nome de hotel mas estrutura de motel uma experiência desagradável
Stayed 1 night in Jul 2024

10/10 Excellent

Acxel geovanni

Stayed 1 night in Jul 2024

8/10 Good

Alex francisco

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Samuel

Café da manhã bem mediano
Stayed 1 night in Jul 2024

4/10 Poor

André Felipe

Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

André

Stayed 1 night in Mar 2024

2/10 Terrible

PAULO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já conheço o hotel, gosto da localização e do conforto em geral. Dessa vez fiquei no quarto 101 que estava com alguns problemas simples (ar não gelava e interfone não funcionava) mas tirando isso foi tudo ótimo, vou voltar mais vezes
Stayed 1 night in Mar 2024

8/10 Good

FRANCISCO STANLEY HICARDO

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Giovanna

Stayed 8 nights in Feb 2024

6/10 Okay

PAULO

Stayed 1 night in Feb 2024

6/10 Okay

PAULO

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jan 2024

6/10 Okay

JESSE

Stayed 2 nights in Jan 2024

6/10 Okay

Caroline

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend
The worst hotel motel in Brazil everything dirty recepcionists rude they try to charge you for everything and you don’t take it far from everything no restaurants near nothing stay away and very dangerous really and of course the WiFi is not working
Stayed 1 night in Jan 2024