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Pergamon SP Frei Caneca by Accor

4.0 star property

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Photo gallery for Pergamon SP Frei Caneca by Accor

View from property
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Exterior
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Rua Frei Caneca, 80, São Paulo, SP, 01307-000
  • Frei Caneca Shopping and Convention Center
    ‪6 min walk‬
  • Paulista Avenue
    ‪18 min walk‬
  • Rua 25 de Marco
    ‪5 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room (Affordable)

Deluxe Room (Affordable) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Affordable)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Pergamon SP Frei Caneca by Accor

Hotel with a fitness centre, a short walk to Frei Caneca Shopping and Convention Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Pergamon SP Frei Caneca by Accor offers 120 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with digital channels. Bathrooms include a shower, bathrobes and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pergamon SP Frei Caneca by Accor. During your stay, you're just a quick walk from Frei Caneca Shopping and Convention Center. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 6 minutes by foot from Frei Caneca Shopping and Convention Center and a 3-minute drive from Paulista Avenue
  • Cats and dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

Public spaces have free WiFi. A fitness centre, a library, and a garden are also featured at Pergamon SP Frei Caneca by Accor. For a fee, parking is available.

This 4-star São Paulo hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Verissimo – This buffet restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 36.75 per night)
  • Valet parking on site (BRL 36.75 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; BRL 71.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Verissimo

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately BRL 71.50 per person
  • Self-parking fee: BRL 36.75 per night
  • Valet parking fee: BRL 36.75 per day
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • This hotel caters to LGBTQ+ guests.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pergamon Hotel
Pergamon Hotel Sao Paulo
Pergamon Sao Paulo
Pergamon São Paulo Frei Caneca Hotel
Pergamon Frei Caneca Hotel
Pergamon Frei Caneca
Pergamon Hotel Sao Paulo Brazil
Pergamon Managed Accorhotels Hotel Sao Paulo
Pergamon Managed Accorhotels Hotel
Pergamon Managed Accorhotels Sao Paulo
Pergamon Managed Accorhotels
Pergamon São Paulo Frei Caneca

Pergamon SP Frei Caneca by Accor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 893 reviews
Rating 8 - Good. 341 out of 893 reviews
Rating 6 - Okay. 99 out of 893 reviews
Rating 4 - Poor. 33 out of 893 reviews
Rating 2 - Terrible. 19 out of 893 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024

10/10 Excellent

Lino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan, Ciudad de México

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely LGBTQ friendly, which I was not expecting, but definitely appreciated. Overall though, everything in terms of facilities and services was great.
Stayed 7 nights in Mar 2024

6/10 Okay

Travis, Abu Dhabi

Business traveller
Liked: Staff & service
Disliked: Amenities
The hotel staff are wonderful with Livia at check in being the best. Unfortunately, the hotel is badly in need of a renovation. The walls are thin and let in alot of noise. There was mould throughout the bathroom with the chalk turned black. I was not expecting a 5 star experience but was horrified at the poor quality of the place. I
Stayed 1 night in Nov 2023

8/10 Good

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Eric

Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The rooms are spacious and great view of the city!!

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The people in front were great. The breakfast was very good. The location seemed safe enough, as SP goes. Needs an update and PAINT! But what really made me angry was the fact that they advertised noise free rooms. This was one of the loudest rooms I have ever stayed in. People stomping above, karaoke from the street level, slamming doors, children from the next rooms etc etc etc. Even through earplugs! I wouldn’t have written a review at all (this is my first in years) except for the fact that they ADVERTISEMENT is a lie. I hate being lied to! When I checked out she asked if it was ok and I said yes but the room had been advertised as noise free. She said, yes, i know, sorry. :(
Stayed 3 nights in Jul 2022

6/10 Okay

Marcelo

Travelled with family
Liked: Staff & service
Desapontado
1) da manhã começava às 7:00 am 2)As cortinas estavam com remendos colado com fita adesiva. 3)A janela do banheiro estava sem o pino para abrir e fechar uma dificuldade 4 ) Os elevadores as vezes travavam nos andares 5 ) o quarto que tinha alugado não foi o que eu fiquei A única coisa que valeu a pena para mim foi somente os staffs . 6) Nao pretendo mais ficar lá 7 ) O guarda roupa poeira na parte de cima sujou minhas camisetas brancas
Stayed 7 nights in Jan 2022

4/10 Poor

Guilherme

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Quarto velho, hotel sem restaurante
Hotel sem restaurante não possui nem se quer um cafe para se tomar ou comprar, quarto antigo com sinais de infiltração, televisão antiga sem muita opções de canais, pelo valor do hotel compensa ficar em outros hotéis da Accord como íbis budget.
Stayed 1 night in Jan 2022

2/10 Terrible

Diego

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Most disappointing stay I’ve ever had.
Stayed 1 night in Nov 2021

8/10 Good

Caio

Liked: Staff & service
Stayed 1 night in Nov 2021

2/10 Terrible

Wilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a RENO and not clean
The Hotel appearance is very misleading. The outside of the Hotel has a good appearance, the lobby is OK, however the rooms need a complete makeover. My room, had a water stain in the ceiling, ceiling paint rolling off the walls near the air conditioning, the room was too tight to have 2 beds ..the room size should only be 1 Bed. This was an awful layout. The room had a stinky moldy smell. The bathroom shower had mold in between the grout lines and also there was MOLD on the corners of the wall/shower doors..the mold stands out. Hard to miss it. The staff does not do a good cleaning to be honest, I wouldn't stay here again.
Stayed 2 nights in Sep 2021

8/10 Good

justin

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good choice. Nice hotel, conveniently located.
Stayed 1 night in Sep 2021

8/10 Good

Luis

Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Modern, clean facilities.
Stayed 2 nights in Feb 2020

4/10 Poor

Allan, Montreal, CA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked the location of the hotel which was near shops and restaurants in a nice neighbourhood. The room was nice and clean, however there was hammering and construction all throughout the morning around all sides of my room. I was charged to have a friend visit which is the first time I have ever had that at any hotel. Overall disappointed with the service of the staff at the reception. I interacted with several of them and they didn’t have a very welcoming approach.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Gilmar

Liked: Staff & service
We ok ,but is not quiet place, and the shower wall is dirty and hair glue near the window, only the employees was very nice and kind, etc
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Bathroom window had mold, as well as wall in shower area - strong smell. Miirror and window also dirty. Safe was not working. Area is not walkable after dark.
Stayed 1 night in May 2019