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Sheraton Sao Paulo WTC Hotel

5.0 star property

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Photo gallery for Sheraton Sao Paulo WTC Hotel

Lobby
Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Exterior
Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished
Daily buffet breakfast (BRL 109 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Spa
  • Free WiFi

Explore the area

Map
Avenida Nacoes Unidas 12559, Brooklin Novo, São Paulo, SP, 04578-905
  • United Nations Business Center São Paulo
    ‪2 min walk‬
  • WTC São Paulo
    ‪2 min walk‬
  • Avenida Engenheiro Luís Carlos Berrini
    ‪3 min walk‬
  • São Paulo (CGH-Congonhas)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Club Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Premium bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually furnished

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Premium bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds | Premium bedding, minibar, in-room safe, individually furnished

Club Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 2 Bedrooms, Non Smoking

  • 510 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Club Suite, 1 Bedroom, Non Smoking

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (1000)
The price is €839
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About this property

Sheraton Sao Paulo WTC Hotel

Luxury hotel connected to the convention centre in Itaim Bibi with bars
An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a conference centre are on-site. Housekeeping is available once per stay.
Sheraton Sao Paulo WTC Hotel offers 297 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Sheraton Sao Paulo WTC Hotel, you're connected to the convention centre and just a quick walk from WTC Golden Hall. Free WiFi in public areas, 2 bars and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at DOK
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Ibirapuera Park and 8 minutes from Morumbi Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Sao Paulo WTC Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Sao Paulo WTC Hotel. Parking is available for a fee.

This 5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
DOK – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
DOT (Lobby) – On-site bar. Open daily.
DECK (Piscina) – On-site bar. Open selected days.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (BRL 61.95 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 109 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • DECK (Piscina)
  • DOK
  • DOT (Lobby)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from April 26 2025 to April 27 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: BRL 350 per pet (varies based on length of stay), plus a one-time cleaning fee of BRL 350
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 380 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 14.6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 109 per person
  • Valet parking fee: BRL 61.95 per day
  • Pet fee: BRL 350 per pet (varies based on length of stay) plus a one-off BRL350 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 380 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
The listed pet cleaning fee applies per pet, per stay.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Sao Paulo WTC
Hotel Sheraton WTC
Hotel Sheraton WTC Sao Paulo
Sheraton Hotel WTC Sao Paulo
Sheraton Sao Paulo Hotel
Sheraton Sao Paulo WTC
Sheraton Sao Paulo WTC Hotel
Sheraton WTC
Sheraton WTC Hotel
WTC Sheraton
Sheraton Sao Paulo WTC Hotel Brazil
Sheraton Sao Paulo Wtc
Sheraton Sao Paulo WTC Hotel Hotel
Sheraton Sao Paulo WTC Hotel São Paulo
Sheraton Sao Paulo WTC Hotel Hotel São Paulo

Sheraton Sao Paulo WTC Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 808 reviews
Rating 8 - Good. 223 out of 808 reviews
Rating 6 - Okay. 89 out of 808 reviews
Rating 4 - Poor. 50 out of 808 reviews
Rating 2 - Terrible. 22 out of 808 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie Sealy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness
Stayed 6 nights in Jun 2024

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with great Staff!
Great Hotel with a good New Year's Eve celebration. Friendly staff, and very considerable to us.
Stayed 1 night in Dec 2023

10/10 Excellent

Nei Eduardo Penna da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

WEHNER, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so good
Stayed 9 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this hotel. The staff are just beyond amazing and there are a ton of food options in the immediate area. The room was great with a fantastic view. I will be staying here again on my next trip and I recommend it to everyone.
Stayed 8 nights in Jul 2023

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
The hotel itself is in awesome conditions, btu the room they povided me, was obviously a modified corner with a very poorly conditioned shower and bathroom. There were several things that seemd like homemade mods like the curtain railing, the shower and bathroom doors. But the rest of the hotel is awesome, and I assume the rest of the non-corner rooms should be great too.
Stayed 3 nights in May 2023

10/10 Excellent

Rafael

Stayed 2 nights in May 2023

4/10 Poor

Luis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good property, but I didn't have the opportunity to use my Silver Marriott status, just because I used Expedia to book. room was too small.
Stayed 5 nights in Mar 2023

10/10 Excellent

Zuo Hong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough space, and convenience dinner. Excellent room services. But check out processing too slow.
Stayed 3 nights in Mar 2023

10/10 Excellent

RODRIGO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and clean place
Stayed 3 nights in Feb 2023

10/10 Excellent

Zenglu, Ankeny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

ilan

Stayed 5 nights in Sep 2022

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. I did not like the fact that the hotel hosts events with loud music and bright lights until late hours. My room was on the second floor facing the pool and the hotel had an event until late hours on a Tuesday night. I was not able to sleep because of loud music and bright lights until 3am.
Stayed 3 nights in Dec 2022

6/10 Okay

Pablo

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My main complaint is about the room. I disliked the room. In particular, the bathroom. The bathtub drain was clogged by hair, so taking a shower was disgusting. The accessories are worn out and in need of a renovation. The bathtub is very high above the ground, so you almost require a step stool to enter the tub. The toilet seat is small, it seemed like a toilet for toddlers and not adults. The desk chair is uncomfortable, even after a few minutes of use. The Wi-Fi connection is free, but the speed is awful, and the signal drops constantly. Not a hotel for business travelers. The lobby restaurant has a good buffet for breakfast and the staff were friendly and helpful. The check-in process was fast.
Stayed 3 nights in Sep 2022

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a good hotel. The hotel is in a great location and most of the staff were very nice and professional. As soon as we arrived, at our request, the front desk arranged for a nurse/tech to do the COVID test in our room since most places were already closed, and closed the following day. This saved the day! We did encounter an issue where the a/c wasn’t working, and we were immediately “upgraded” to another room. That upgrade was bad. It was on an outdated floor with a room to match. Pretty depressing so we complained and right away got a room to match the original. The breakfast was good but unlike the rest of the hotels, they did not have a cook. You only had two options of already scrambled eggs which were runny if you like them that way. I missed not being able to get an omelette made! The hostess at the front for breakfast was the only staff that was not really nice. She had a don’t bother me attitude which is not normally found in the hotels we have visited. Some hiccups, but again, overall a good hotel since our issues were resolved right away.
Stayed 1 night in May 2022

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front of the hotel, front deck and the restaurant were wonderful. Breakfast was great every morning. I really enjoy the comfortable bed.
Stayed 4 nights in Feb 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
Excellent accommodation. The staff were all professional and very friendly and helpful. Beautiful hotel.
Stayed 2 nights in Jan 2022

10/10 Excellent

Rayane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Dec 2021

10/10 Excellent

Regina

Stayed 2 nights in Dec 2021

10/10 Excellent

aigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff from heaven!
The staff was great! Friendly as it could someone be! Perfect restaurant with great servers! Specially Alexandre, this guy really went over and beyond to make us feel welcome!
Stayed 5 nights in Nov 2021