Tivoli Mofarrej São Paulo

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tivoli Mofarrej São Paulo

Couples treatment room(s), body treatments, hot stone massages
Outdoor pool, pool loungers
Lobby
Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV
Presidential Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
Alameda Santos 1437, Cerqueira César, São Paulo, SP, 01419-001
  • Paulista Avenue
    3 min walk
  • Ikioi Capricho Oriental
    1 min walk
  • Trianon-Masp Station
    4 min walk
  • São Paulo (CGH-Congonhas)
    30 min drive

Room options

Deluxe Plus Twin Room City View

  • 38 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room City View

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Plus)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, Garden View

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 750 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Twin Room (Plus)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Park Suite

  • 200 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Connecting Rooms

  • 67 sq m
  • Sleeps 5
  • 2 King Beds

Deluxe Plus Double Room City View

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Tivoli Mofarrej São Paulo

Luxury São Paulo hotel in Jardins with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a fitness centre, a bar/lounge and valet parking.
Tivoli Mofarrej São Paulo offers 218 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.
Our customers tell us that they can't get enough of the room service at Tivoli Mofarrej São Paulo. During your stay, you're just a quick walk from Paulista Avenue. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from Siqueira Campos Park and 4 minutes on foot from São Paulo Museum of Art
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tivoli Mofarrej São Paulo offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Tivoli Mofarrej São Paulo. For a fee, parking is available.

This 5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Tivoli Mofarrej São Paulo has 2 restaurants serving dinner only.
SEEN Restaurant – This restaurant specialises in local and international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.
Must Restaurant – This restaurant is located by the pool and specialises in local and international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (BRL 48 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 135 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Must Restaurant
  • SEEN Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of Brazil) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 9 January:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: BRL 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 135 per person
  • Valet parking fee: BRL 48 per night
  • Pet fee: BRL 300 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 300.0 per night
  • Administrative fee: BRL 14.60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sao Paulo Tivoli
Tivoli Mofarrej São Paulo Hotel
Tivoli Mofarrej Hotel
Tivoli Mofarrej Hotel Sao Paulo
Tivoli Mofarrej Sao Paulo
Tivoli Sao Paulo
Tivoli Sao Paulo Mofarrej
Tivoli Hotel Sao Paulo
Tivoli Sao Paulo Mofarrej Brazil
Tivoli Sao Paulo Mofarrej Hotel Sao Paulo
Tivoli Sao Paulo Mofarrej Hotel
Tivoli Sao Paulo-Mofarrej Brazil
Tivoli Mofarrej São Paulo
Tivoli Mofarrej
Tivoli Mofarrej Sao Paulo
Tivoli Mofarrej São Paulo Hotel
Tivoli Mofarrej São Paulo São Paulo
Tivoli Mofarrej São Paulo Hotel São Paulo

Tivoli Mofarrej São Paulo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews" "
Rating 8 - Good. 207 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Kathleen

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to change my room because the lights weren’t working at 11:30 at night
Stayed 1 night in Aug 2024

6/10 Okay

Brandon

Travelled with partner
Liked: Staff & service
If you arrive at the airport and get to this hotel early, prepare to pay for an upgrade to a bigger room to get in early. They said my room would not be ready until check in after a 13 hour flight even though someone else later told me that my room was perfectly ready. I paid the $200 a night extra charge For a better room I would also highly recommend you. Tell them to remove everything in the minibar before you enter even though my wife and I went across the street to buy drinks and snacks and we didn’t touch the minibar. We got multiple charges after we left the hotel on our credit card. Make sure that when you check out you check out in person and you go over the bill in detail and if they won’t remove the minibar, make sure that you get a manager at your room at checkout to put in writing that nothing from the minibar has been taken.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay here when in São Paulo
I recently had the pleasure of staying at this hotel in São Paulo, and my experience was nothing short of exceptional. From the moment I walked in, I was impressed by the warm and professional service provided by the staff. I stayed in the garden suite, which offered breathtaking views and a tranquil atmosphere. The hotel is ideally located near a variety of excellent restaurants, making dining out convenient and enjoyable. The concierge was incredibly helpful, providing me with a list of fantastic local lunch spots. I look forward to returning on my next visit to São Paulo!
Stayed 1 night in Aug 2024

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the large, spacious rooms with great views of the city.
Stayed 4 nights in Jul 2024

10/10 Excellent

Miles, Montreal

Stayed 5 nights in Jul 2024

10/10 Excellent

esther

Stayed 1 night in May 2024

10/10 Excellent

Giselle

Stayed 2 nights in Apr 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location. Rooftop bar is very nice. Lounge area and outdoor restaurant equally as nice. Wonderful staff and very helpful.
Stayed 3 nights in May 2024

8/10 Good

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms need an upgrade, carpet looked dirty.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, walkable to the MASP MUSEUM OF ART SAO PAULO
Stayed 3 nights in Apr 2024

8/10 Good

Samir, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, neat art
Stayed 3 nights in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had a great stay at Tivoli. It’s centrally located just a short walking distance to malls and restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos Eduardo, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Alfred

Stayed 4 nights in Dec 2023

2/10 Terrible

Margareth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Miguel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Rafael

Stayed 1 night in May 2023

10/10 Excellent

JEAN MARC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Sao Paolo - Nice roof top and nice bar with dining options .
Stayed 1 night in May 2023

4/10 Poor

Andrew, Slough

Liked: Cleanliness, property conditions & facilities
Rip off supposed upgrade to a quiet and superior room at check-in, if not I would be by the lifts. Room key showed different room when usef at the bars or restaurant. Nice Sunday buffet lunch. Great sky bar
Stayed 1 night in May 2023

6/10 Okay

joe

Stayed 1 night in Apr 2023