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Total Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Total Hotel

Reception
Interior entrance
Exterior detail
Twin Room | Room amenity
Apartamento Adaptado (2 camas de solteiro) | In-room dining

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rua João Teodoro , 1200, São Paulo, SP, 03009-000
  • Mega Polo Moda
    4 min walk
  • Shopping 25 Bras Mall
    8 min walk
  • Feirinha da Madrugada
    11 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    31 min drive

Room options

View all photos for Apartamento Adaptado (2 camas de solteiro)

Apartamento Adaptado (2 camas de solteiro) | Living room | LCD TV

Apartamento Adaptado (2 camas de solteiro)

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout curtains

Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | Room amenity

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Apartamento Adaptado (Cama de casal)

Apartamento Adaptado (Cama de casal) | Minibar, in-room safe, desk, blackout curtains

Apartamento Adaptado (Cama de casal)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

B&B Hotels São Paulo Luz - Centro

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1012)
The price is €37
for 1 night
includes taxes & fees
9 Dec - 10 Dec
B&B Hotels São Paulo Luz - Centro

About this property

Total Hotel

Hotel connected to a shopping centre in Bras with a 24-hour front desk
This hotel features a restaurant, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area. Limited housekeeping is available.
Total Hotel offers 225 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

With your stay at Total Hotel, you're connected to a shopping centre and just a quick walk from Mega Polo Moda. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 2-minute drive from Rua 25 de Marco and a few minutes from Sala São Paulo Concert Hall
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Total Hotel also features laundry facilities, shopping on site, and a front desk safe. For a fee, parking is available.
Total Hotel has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (BRL 57 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dom Jose

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 57 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Total Hotel Sao Paulo
Total Hotel
Total Sao Paulo
Total Hotel Sao Paulo, Brazil
Total Hotel Hotel
Total Hotel São Paulo
Total Hotel Hotel São Paulo

Total Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 1056 reviews" "
Rating 8 - Good. 314 out of 1056 reviews" "
Rating 6 - Okay. 190 out of 1056 reviews" "
Rating 4 - Poor. 77 out of 1056 reviews" "
Rating 2 - Terrible. 99 out of 1056 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Travelled with partner
Disliked: Staff & service, amenities
Everything is close to the shopping areas , but is hard to get Uber , and everything closes early around 8 pm .
Stayed 5 nights in Jan 2022

2/10 Terrible

Tayná Fernanda

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Moises, Houston, tx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The e staff was very helpful the area is not so much especially during the weekend because everything is closed around the hotell and on weekdays is too much traffic
Stayed 2 nights in Jun 2019

8/10 Good

fernando

Business traveller
Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Guilherme

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Cumpre com o que promete
Sempre fico no Total Hotel para compras no Brás. Desta vez...um probleminha pontual foi o colchão... desnivelado, não sei se por muito uso ou o que pode ser, mas não tive uma boa noite. No restante, tudo certo e que certamente me fará voltar, pois a minha finalidade nele é ter um ponto, no Brás, para compras, ajuda demais. Quanto ao preço da diária, uma promoção de vez em quando ou até mesmo uma redução seria ótimo
Stayed 1 night in Aug 2024

2/10 Terrible

marcus

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
fui mordido por percevejo
Stayed 1 night in Aug 2024

10/10 Excellent

Pamella thayse

Stayed 2 nights in Aug 2024

8/10 Good

Vinicius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do Hotel, porém poderiam melhorar o atendimento na hora do check in, o tempo de espera é grande
Stayed 1 night in Aug 2024

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

LUCIANE

Stayed 2 nights in Aug 2024

2/10 Terrible

Flavio Luiz

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bom custo benefício, mas hotel bastante sujo e muito lotado, esperando mais de hora pra descer no elevador. Difícil recomendar!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Liv store

Stayed 2 nights in Aug 2024

2/10 Terrible

Clara Juliana

Business traveller
Hotel barulhento.
Gente, pra mim que fui a trabalho foi uma péssima experiência. Pois trabalhamos o dia todo e quando só chega a noite só queremos mesmo é dormir e descansar para o dia seguinte. O hotel está no meio do Brás e até aí tudo bem. Mas os hóspedes de lá passam a madrugada inteira entrando e saindo e fazendo barulho. Logo pela manhã começam a embrulhar as sacolas de compras no meio dos corredores com fitas e não estão nem aí se a pessoa do quarto do lado está dormindo. Pra quem vai direto pro Brás só comprar e voltar eu indico. Mas quem quer dormir a noite pra trabalhar no dia seguinte não vá não.
Stayed 3 nights in Aug 2024

6/10 Okay

DECIO

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Cláudia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pessimo!! Falta de respeito com cadeirantes!
Por engano selecionei quarto para cadeirante, tanto que só fui dar conta a hora que abrimos a porta do quarto. Solicitamos a mocinha morena que estava na recepção para trocar, mesmo pq não tínhamos necessidade de ocupar uma vaga para pessoas com dificuldade de mobilidade. A Mocinha disse que como havíamos selecionado não tinha como trocar. Achamos um verdadeiro absurdo termos que obrigatoriamente ocupar uma vaga de cadeirantes que ali podiam solicitar um quarto e não haver disponibilidade pq estávamos ocupando sem nenhuma necessidade especial. Sendo que havia em outros andares quartos normais. Enfim nós sentimos muito incomodados e com consciência pesada e não voltaremos mais tão cedo. A menos que não tenha outra alternativa. Sem contar que a pia estava entupida e não havia box nem mesmo uma cortina para que quando tomamos banho alagava todo banheiro e ia a água para quarto e tínhamos q sair secando com pano de piso e ir torcendo para enxugar o piso do banheiro e do quarto. Total descaso dessa vez pois adorávamos nos hospedar neste hotel. Mas parece q mudou equipe toda da recepção e do hotel e o atendimento está pessimo. E preparem para o check in q se inicia as 16 e vc só da entrada no apto por volta das 18 e tem q fazer check out ao 12:00 e ainda assim pagar mais de 430 reias para ficar algumas horas! Um absurdo, Td pessimo, não recomendo mais.
Stayed 1 night in Aug 2024

10/10 Excellent

Izabela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

FERNANDO

Business traveller
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Helder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Stayed 1 night in Aug 2024

4/10 Poor

Aureliane

Business traveller
Disliked: Cleanliness, staff & service
Não gostei
As cobertas não estavam limpas, sistema de Chekin fora do ar, e ainda não me colocaram em um quarto que estava em manutenção. Coloquei a opção de pagar na hospedagem na hora da reserva e eles debitaram o valor da minha conta as 7:30 da manhã, sendo que o Chekin deles é apartir das 16h
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024