Hotel connected to a shopping centre in Bras with a 24-hour front desk
This hotel features a restaurant, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area. Limited housekeeping is available.
Total Hotel offers 225 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
With your stay at Total Hotel, you're connected to a shopping centre and just a quick walk from Mega Polo Moda. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
Free WiFi
Enjoy a bite to eat at the restaurant
Self-parking available for a fee
Amenities include a front desk safe, laundry facilities and a lift
Just a 2-minute drive from Rua 25 de Marco and a few minutes from Sala São Paulo Concert Hall
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Total Hotel also features laundry facilities, shopping on site, and a front desk safe. For a fee, parking is available.
Total Hotel has a restaurant serving breakfast, lunch and dinner.
Room service is available.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Parking on site (BRL 57 per day)
Food and drink
A restaurant
Snack bar/deli
Restaurants on site
Dom Jose
Things to do
Shopping
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Wheelchair accessibility
Wheelchair-accessible path of travel
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Minibar
Room service
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 7 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self-parking fee: BRL 57 per day
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Total Hotel Sao Paulo
Total Hotel
Total Sao Paulo
Total Hotel Sao Paulo, Brazil
Total Hotel Hotel
Total Hotel São Paulo
Total Hotel Hotel São Paulo
Total Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 355 out of 1000 reviews
10 - Excellent
355
Rating 8 - Good. 285 out of 1000 reviews
8 - Good
285
Rating 6 - Okay. 180 out of 1000 reviews
6 - Okay
180
Rating 4 - Poor. 78 out of 1000 reviews
4 - Poor
78
Rating 2 - Terrible. 102 out of 1000 reviews
2 - Terrible
102
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Alexander
Travelled with partner
24 Jan 2022
Disliked: Staff & service, amenities
Everything is close to the shopping areas , but is hard to get Uber , and everything closes early around 8 pm .
The e staff was very helpful the area is not so much especially during the weekend because everything is closed around the hotell and on weekdays is too much traffic
Hotel sujo, pessoal mal educado, camas desconfortáveis, banheiro que precisa entrar de lado e ao tomar banho você molha o banheiro todo. Preço absurdo pelo que oferece. Não recomendo.
Só tivemos que solicitar ajuda pois nossa porta não estava trancando . Rapaz responsável nos ajudou e nos passou que a porta por estar mais usada precisava fechá-la com força. Acredito que isso atrapalhe um pouco para dormimos . Pois todo andar as pessoas precisavam forçar a batida para que a porta trancasse. De resto o hotel nos atendeu no que precisávamos como sempre
Atendimento foi excelente, limpeza sempre impecável podendo chamar sempre q precisar, elevadores disponíveis, acredito q pelo valor a estadia poderia ser incluso café da manhã. Local próximo de muito q presei ir!
Recomendo!
Eu gosto deste hotel por causa da localização, e excelente. Mas para minha surpresa o atendimento no checkin deixou muito à desejar, atendimento ruim.
Quero salientar que sempre foi bom, mas dessa vez não gostei, já os meninos do maleiro são excelentes, assim como o café da manhã.
Margareth
Stayed 2 nights in Oct 2024
6/10 Okay
Marta
Business traveller
16 Oct 2024
Checkout terrível, mesmo com a estadia previamente paga. Demora de quase 30 minutos para conseguir devolver o cartão de acesso.
Marta
Stayed 2 nights in Oct 2024
6/10 Okay
Nadia
Travelled with family
16 Oct 2024
Disliked: Cleanliness
Hotel quebrado e sem funcionário
Infelizmente o quarto estava com box do banheiro quebrado, chuveiro estava com vazamento, tampa do vazo sanitário quebrado e o frigobar com cheiro de cerveja !! Infelizmente os funcionários estão dando prejuízo para o dono do hotel pois ngm quer saber de fazer o serviço e Sim ganhar o salário e o único que atendeu bem foi o atendente do estacionamento uma pessoa educada e que deu todas as orientações de como funcionava o estacionamento pago
Nadia
Stayed 3 nights in Oct 2024
10/10 Excellent
Marco Paulo
11 Oct 2024
Marco Paulo
Stayed 1 night in Sep 2024
6/10 Okay
JOSE RICARDO
Business traveller
10 Oct 2024
Liked: Staff & service
Hotel bem localizado para quem faz compra no Brás.
Hotel bem localizado para quem faz compra no Brás. Preço da hospedagem alto pelo que oferece, a não ser a localização. Precisa melhorar o controle dos elevadores do hotel, pois no horário de pique alguns usuários dos ônibus de excursão que não estão hospedados utilizam esses elevadores que são exclusivos para hóspedes.