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Palace Hotel & Spa Monte Rio

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Hotel & Spa Monte Rio

Exterior
Indoor pool, seasonal outdoor pool
Balcony
Suite | Minibar, desk, blackout curtains, soundproofing
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Estrada da Lameira, Cruzamento com a Variante, Sao Pedro do Sul, 3660-688
  • Termas de Sao Pedro do Sul Hot Springs
    9 min walk
  • Termas De S. Pedro Do Sul
    10 min walk
  • Termas de Sao Pedro do Sul Town Square
    12 min walk
  • Viseu (VSE)
    37 min drive

Room options

View all photos for Single Room

Single Room | Minibar, desk, blackout curtains, soundproofing

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite | Minibar, desk, blackout curtains, soundproofing

Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, desk, blackout curtains, soundproofing

Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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4.2 out of 5, Very good, (18)
The price is €99
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Palace Hotel & Spa Monte Rio

Hotel in Sao Pedro do Sul with full-service spa and free breakfast
This hotel features a full-service spa, an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a 24-hour business centre are on-site.
Palace Hotel & Spa Monte Rio offers 99 air-conditioned accommodations with minibars and complimentary dressing gowns. LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
During your stay at Palace Hotel & Spa Monte Rio, you're just a quick walk from Termas de Sao Pedro do Sul Hot Springs. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Regional cuisine while dining at Restaurante
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages at the spa
  • Amenities include a 24-hour business centre, meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Termas de Sao Pedro do Sul Hot Springs and Termas De S. Pedro Do Sul
Palace Hotel & Spa Monte Rio offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Palace Hotel & Spa Monte Rio also features a seasonal outdoor pool, a garden, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Sao Pedro do Sul hotel.

Guests are served a free continental breakfast daily.
Restaurante – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 17.5 per night.
  • Cots (infant beds) are available for EUR 17.5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 17.5 per night
  • Rollaway bed fee: EUR 17.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8 AM to 8 PM

Property is also known as

Monte Rio Hotel Sao Pedro Do Sul
Monte Rio Sao Pedro Do Sul
Palace Hotel Monte Rio Sao Pedro do Sul
Palace Hotel Monte Rio
Palace Monte Rio Sao Pedro do Sul
Palace Monte Rio
Palace Hotel Spa Monte Rio
& Spa Monte Sao Pedro Do Sul
Palace Hotel & Spa Monte Rio Hotel
Palace Hotel & Spa Monte Rio Sao Pedro do Sul
Palace Hotel & Spa Monte Rio Hotel Sao Pedro do Sul

Palace Hotel & Spa Monte Rio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 5 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
4 stars lol? Not even close
This was a funky place for sure. I understand as a frequent traveler that you can’t compare every property on the same scale but even taking this quirky little town into the formula, my biggest issue was expectation. Simply put it was so underwhelming compared to how the place sells itself. This is a place for older folks and families to come and enjoy hot pool treatments, just like every other hotel in San Pedro do sul. But the entire condition of the place was like a run down Motel 6 with a fancy indoor pool. I don’t think a single thing in this hotel has been repaired or updated since the mid nineties, they lock the main door at night, so sometimes you have to call a number to get let someone to open it, and we got stuck outside twice calling for over 20 minutes until someone opened it. However, the staff was INCREDIBLY nice and accommodating however they could be. They were as sweet and pleasant as any hospitality staff I’ve ever met, so I can’t completely roast the place. I think the thing that got me and others that have visited is they boast REAL heavy about their 4 stars. Which is hilarious. That is supposed to be an international symbol of quality and expectation. This is a 2, mayyyybe 3 star at best with a superb staff and a fancy indoor pool. I think they need to either remodel the place and truly make it a 4 star, or relax on the 4 star boasting and get real. I recommend the former, as this is a vacation town and they should capitalize on that.
Stayed 5 nights in Apr 2024

10/10 Excellent

Petya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, Pero me parece un poco excesivo el precio de los servicios de la piscina, interior, gimnasio y masajes. Estaría bien que te dejara una hora gratuita para disfrutar un poco de la piscina interior
Stayed 3 nights in Aug 2024

6/10 Okay

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
Agradável e simples mas caro
O hotel é agradável mas não nos deram acesso a piscina. Pediram pagamento extra. Em lado nenhum dizia que não estava incluído por isso achei enganoso.
Stayed 2 nights in Jul 2024

8/10 Good

Isabel

Stayed 1 night in Oct 2023

8/10 Good

Ricardo

Stayed 3 nights in Aug 2023

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service
Não merece as 4 estrelas...
Apesar da simpatia dos funcionários, são os pormenores que constroem uma boa estadia. Não se compreende a profusão de papeis A4 colados nas paredes dentro de micas amarrotadas, os cartões de acesso aos quartos em mau estado e com papeis colados (o custo de cada cartão é inferior a 0,50€…). Nos quartos, não se compreende a falta do diretório e menu de serviços, um WiFi sofrível, que não sejam disponibilizados roupões e chinelos e, o sabonete líquido e o shampoo a granel em dispensadores ordinários. Não se compreende que o acesso à piscina interior e ao snooker sejam pago (Em mais de 30 anos de viagens, esta foi inédita!), que a área da piscina exterior esteja com ar abandonado e que o SPA e o ginásio estejam encerrados sem que seja dada qualquer informação prévia. Não se compreende a falta de variedade do pequeno-almoço e que o suposto sumo de laranja seja um refrigerante. Não se compreende que seja anunciado um restaurante com sabores tradicionais e regionais, quando o serviço é num espaço de refeições partilhado, limitado a um prato de peixe e outro de carne. Enfim, não se compreende este nível de desatenção aos pormenores por quem gere o hotel. A seu favor, a área dos quartos e uma piscina interior que é, simplesmente, a melhor que até hoje conheci, mas mesmo assim, as desatenções continuam: Apenas 3 espreguiçadeiras para a totalidade dos hospedes… Ainda por cima espreguiçadeiras com colchão de espuma numa zona de alta temperatura e humidade? Onde andam as 4 estrelas?
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Péssima recepção!
Stayed 1 night in Feb 2020

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel e SPA 5 estrelas
Hotel agradável, pessoal muito simpático, e a piscina do SPA é muito boa, recomendo a quem queira passar uns momentos relaxantes em família.
Stayed 1 night in Feb 2020

8/10 Good

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el hotel está bien, usamos el spa y estuvo muy bien, el menú de cena nos gusto era muy completo, quizá por poner un pero el baño que nos tocó igual era un poco básico en comparación al resto del hotel.
Stayed 2 nights in Jan 2020

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Nada a apontar está tudo ok
Stayed 1 night in Jan 2020

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável
Foi muito bom. Fui muito bem recebida e o quarto era ótimo.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Estancia agradable
Buen buffet, habitación silenciosa. La sauna de vapor no funcionaba, y la de aire caliente, sin luz, termómetro y temperatura baja.
Stayed 2 nights in Nov 2019

10/10 Excellent

Carlos, Lisboa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOM
Hotel agradável confortável e bom atendimento

6/10 Okay

Humberto

8/10 Good

António, Porto

Liked: Staff & service, property conditions & facilities
Bom descanso.
Local calmo, bom para descansar. Termas perto, bom para umas caminhadas e muita natureza perto do Hotel.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel calme, chambre confortable, très bon buffet de petit-déjeuner. Devraient rappeler dans l'ascenceur que la salle de petit déjeuner se trouve au 5e étage. C'est bien dit à l'accueil à l'arrivée mais on n'y pense pas le matin...

4/10 Poor

Sergio, Braga

Liked: Cleanliness, room comfort
Disliked: Staff & service
Razoavelmente confortável
para um hotel 4estrelas não corresponde ao exigido

8/10 Good

Deolinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeiro foi me dado um quarto que estava ocupado. Segundo foi me dado um quarto no qual a porta não fechava. Depois foi para outro quarto que as 17 horas ainda estavam a limpar o quarto. Água da piscina interior fria. Não sei como classificam este hotel de 4 estrelas.

4/10 Poor

Maria José, Vila Nova de Gaia

Disliked: Staff & service
Gostaria de ter estado num hotel de 4 estrelas
Constantes deficiências para um hotel que se pretende de 4 estrelas. Quartos por arrumar até às 19 horas. Falta de profissionalismo da receção. Incapacidade para resolver problemas. Longas esperas na receção e no bar. Cartões eletrónicos para abertura dos quartos que não funcionavam. Dificuldade na reposição de alimentos ao pequeno-almoço e jantar. Piscina exterior mínima, sem espaço para colocar as toalhas ou as camas que eram em número de quatro e partidas, total falta de privacidade, pois era aberta para a rua.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Péssima
Péssimo. Reservámos uma suite com varanda pra duas noites e, à chegada ao hotel, não havia suites disponíveis. Acabámos por ficar uma noite num quarto com janela, outra, num com varanda. O autoclismo de um dos quartos estava avariado e a confusão/desorganização eram tais que uma funcionária nos entrou pelo quarto dentro invadindo a nossa privacidade. A acrescer a toda esta odisseia, há ainda a registar o modo como fomos atendidos à chegada. Catastrófico! A não repetir e de todo a recomendar. Porque para calibre de hotel de 4 estrelas, no minimo três, devem ter-se sumido no balneario da rainha.

8/10 Good

Verified traveller

Liked: Cleanliness

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Sérgio

Disliked: Staff & service, property conditions & facilities
!!!
Não consigo compreender como é que um Hotel de 4 estrelas tem várias coisas partidas dentro do quarto. No WC - pega do chuveiro + os tampões e escorredores da água + tampa detector incêndios Quarto - tampa detector incêndios + tomadas na parede junto à TV Não só dá uma péssima imagem como pode ser perigoso, principalmente para as crianças. Poucos funcionários.