Pestana Miramar São Tomé

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Miramar São Tomé

Pool
Reception
International cuisine, pool views
Minibar, in-room safe, free WiFi
International cuisine, pool views

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Avenida Marginal 12 De Julho, São Tomé, 69
  • Estadio Nacional 12 de Julho
    7 min walk
  • Fort de Sao Sebastiao
    12 min walk
  • Cathedral of São Tomé
    13 min walk
  • São Tomé Island (TMS-São Tomé Intl.)
    13 min drive

Room options

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Pestana Miramar São Tomé

Beach resort with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a poolside bar are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and dry cleaning.
Pestana Miramar São Tomé offers 65 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. This São Tomé resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pestana Miramar São Tomé, you're just a quick walk from Estadio Nacional 12 de Julho. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Restaurante Le Baron
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Estadio Nacional 12 de Julho and Fort de Sao Sebastiao
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Pestana Miramar São Tomé. Free self parking is available.

This 3-star São Tomé resort is smoke free.

Restaurante Le Baron – Overlooking the pool and garden, this restaurant specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting).
Bar Barracuda – This bar only serves light fare.
Bar Principe – This bar only serves light fare.
Bar Safu – On-site cocktail bar. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Barracuda
  • Bar Principe
  • Bar Safu
  • Restaurante Le Baron

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pestana Miramar São Tomé

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD2.25 per person, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Miramar Pestana Sao Tome
Miramar Pestana Hotel Sao Tome Island
Miramar Pestana Sao Tome Island
Pestana Miramar Sao Tome
Pestana Miramar São Tomé Resort
Pestana Miramar São Tomé São Tomé
Pestana Miramar São Tomé Resort São Tomé

Pestana Miramar São Tomé Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 10 out of 36 reviews" "
Rating 4 - Poor. 4 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

sandra

Very helpful and accommodating staff
Stayed 14 nights in May 2024

4/10 Poor

Dave

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just a few dollars more !
This hotel has seen its day; for a few dollars more per night you will get much better service and quality at the sister hotel just along the road 5 minutes walk and right on the beach. I was glad to see the back of it, after leaving I realized that they still charged me for the airport collection where I was waiting for nearly 1 hour. There was no service at the pool area even though there must have been 12-15 guest sitting around, inside there were plenty of staff doing very little. The rooms were well used, I changed room once but gave up after that. The food/drink prices about 4 times compared to the cafe just near the hotel entrance so no wonder there was no business inside the hotel. Bed was comfortable and the AC worked.
Stayed 3 nights in Mar 2020

8/10 Good

YOUSEF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Near to restaurants & shops. The negative things is slowly WiFi & breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Henrique

no pool not good
Too hot not to have a pool ready for guest

2/10 Terrible

Capiondo MUndo, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More a residential than a hotel
I have stayed in this hotel for some few days. The hotel was designed by an architect from former yugoslavia and lacks of everything. Although the staff is friendly, it is not a 4 star hotel. Everything seems very old fashion. The sound insulation is poor. The air conditioning is installed in a position that the air flow will go directly to the bed. The doors are old and lock is terrible. The breakfast lacks of taste. There some local fruit, but preparation and presentation is not good. Room Tip: I think there are not good rooms :) :) wifi worked well most of the time. Prices are high.
Stayed 11 nights in Sep 2017

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not 4 stars by any standard
The hotel was merely average at best. My air conditioning didn't work. they tried to fix it but couldn't during my 2 nights there. Soa Tome is hot and very humid so this was a major drawback. Also, the rooms don't have Wi-Fi which is very inconvenient. You need to go to the lobby to connect. The breakfast buffet was average as well. The view from the room was very good. The staff tried very hard and were all very nice.

10/10 Excellent

Epifania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerson at the reception is very good and helpful.
Great team at this hotel. Gerson at the reception is very professional and helpful. Very good work overall, my partner and I had an amazing 11 day holiday here.

6/10 Okay

Verified traveller

Liked: Cleanliness
The condition of the hotel was pretty decent - rooms were clean and neat, as well as the restaurant. Staff were polite but not necessarily friendly. My problem was the price. There are many other smaller hotels and guest houses for much less , and if you tried to arrange any sort of outing with the hotel they charge almost twice the actual cost. The money doesn't exactly go to the community and is probably going back to Europe. There are no nearby beaches either, and you need to take a taxi to get to a beach. I recommend booking with a smaller hotel, or staying here one night and then finding another hotel that isn't advertised online, as most are not. Also the orbitz booking didn't show up on their computer which caused a problem at checkin. The staff coped with it, but something is definitely wrong with the way that orbitz expects things to work.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel, but in need of some updates.
Miramar is a quiet, family-friendly hotel. It was recently acquired by the Pestana group, and when compared to the nearby Pestana Sao Tome, one will notice the differences. That said, we did enjoy our stay and would return again in the future. What works: - A/C in the rooms - The pool - The restaurant's brick-oven (the pizzas were amazing) What doesn't: - The staff's understanding of English (it was harder to communicate here than at the other property) - The restaurant's menu: it's small and doesn't allow for substitutions. My kids would have enjoyed some fried plantains or chips (french fries), both of which come as sides, but weren't available separately from their respective entrees. - Wait staff training. While very friendly and accommodating, one at least to occasion we received the wrong food.

4/10 Poor

Eddie and Coral, England and Spain

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
HOTEL..... Needs refurb asap
Filled in form at hotel........ Basically hotel in desperate need of refurbishment....Not up to 4 star rating by a long way. refurb or reclassify! SAO TOME..... Getting independence has maybe lined a few peoples pockets!...its not helped the native population. ..... The Islands needs a government to reorganise all vital services to keep up with other third world countries I've badly damaged my knee whilst on holiday....and have to go to hospital now I'm back regards Edmund Jackson

6/10 Okay

Neil, London

One of two credible options
Hotel was reasonable but nothing special. Not too far from the centre - easy walk day or night.

6/10 Okay

Emmanuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok par défaut sur l’île
Stayed 6 nights in Aug 2024

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Christiaan

Stayed 4 nights in Feb 2024

8/10 Good

Christiaan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Ouder hotel, maar goed onderhouden. Zeer mooie tuin en zwembad. Ligging zeer goed. 1 minpunt voor reizen in Sao Tome en Principe is : geen Mastercard, debet if credit cards accepted. Visa debet max 60€ in pinautomaat voor sommige banken only. In meeste hotels kan men niet met cards betalen !!! Cash meenemen. Euro is eel overl betaalmiddel of lokale Dobra munt.
Stayed 7 nights in Jan 2024

10/10 Excellent

Duarte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely stay on a nice hotel with very friendly staff
Stayed 8 nights in Jan 2024

6/10 Okay

Verified traveller

Stayed 7 nights in Dec 2019

10/10 Excellent

DUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité-prix pour ce bel hotel.
Bel hôtel, la belle piscine est le gros point fort. Proche du centre
Stayed 5 nights in Jul 2019

6/10 Okay

Maria

Razoável
Stayed 1 night in Apr 2019

8/10 Good

Keijo

Liked: Cleanliness, staff & service
Hyvä keskitason hotelli.
Stayed 9 nights in Mar 2019

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

vera

Liked: Cleanliness, staff & service, room comfort
ok
ok, não posso afirmar que as instalaçoes sejam as melhores, pelo que se paga era esperada um pouco mais... a piscina nao estava em funcionamento e ninguem se preocupou em informar demos com isso quando nos preparavamos para ir para lá... o pequeno almoço também fica á quem e o staff que o servia também não estava preocupado em repor o que acabava.

10/10 Excellent

PAWEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dobry hotel
duży całodobowy basen, bardzo dobra kuchnia i świetna lokalizacja