Chalet Ivy Jozankei

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chalet Ivy Jozankei

Premium Suite, 2 Bedrooms | View from room
Lobby
Deluxe Corner Suite | View from room
Lobby
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Gym
  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-231 Jozankei Onsen Higashi, Mimamiku, Sapporo, Hokkaido, 061-2302
  • Jozankei Shrine
    2 min walk
  • 洗心
    1 min walk
  • Densha-Jigyosho-Mae Stop
    20 min drive
  • Sapporo (CTS-New Chitose)
    79 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Suite

  • 67 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

Corner Suite

  • 72 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

Deluxe Corner Suite

  • 87 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

Premium Suite, 2 Bedrooms

  • 137 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

Deluxe Suite

  • Sleeps 4
  • 2 Double Beds

Corner Suite

  • Sleeps 4
  • 2 Double Beds

Two Bedroom Premium Suite

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Corner Suite

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Chalet Ivy Jozankei

Ryokan with a full-service spa, a short walk to Jozankei Hot Spring
Along with a full-service spa, this ryokan has a restaurant and a 24-hour fitness centre. Free Japanese breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. Housekeeping is available on request.
Chalet Ivy Jozankei offers 26 air-conditioned accommodations with free minibar items and a safe. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower, spring water baths, dressing gowns and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the ryokan include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NIKUR(ニクル) has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours a day. There are hot springs on site.

During your stay at Chalet Ivy Jozankei, you're just a quick walk from Jozankei Hot Spring. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free Free Japanese breakfast breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at ZUI(ズイ), a fine-dining restaurant that serves Japanese cuisine
  • Treat yourself to deep-tissue massages, body treatments or aromatherapy at NIKUR(ニクル)
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • On-site recreation includes hot springs, a 24-hour gym and a sauna
  • Steps from Jozankei Shrine and 4 minutes on foot from Jozankei Hot Spring
Chalet Ivy Jozankei offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour fitness centre, spa services, and a garden are also featured at Chalet Ivy Jozankei. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sapporo ryokan.

Guests are served a free Japanese breakfast daily from 7:00 AM to 9:30 AM.
ZUI(ズイ) – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free Japanese breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ZUI(ズイ)

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • 24-hour public bath
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 北海道指令札保環許可(旅)第25

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Chalet Ivy Jozankei Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 62 reviews" "
Rating 8 - Good. 3 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Kin Yung Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Stayed 1 night in Sep 2024

10/10 Excellent

Ha Eun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)
Stayed 2 nights in Aug 2024

10/10 Excellent

CHING TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

10/10 Excellent

may

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

YEONHEE

Stayed 1 night in Jan 2024

10/10 Excellent

Keon Bok

Stayed 2 nights in Jan 2024

10/10 Excellent

gopi bhagu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
Stayed 2 nights in Jan 2024

10/10 Excellent

hyosoo

Stayed 1 night in Dec 2023

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Mei Chi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Beatrice, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous!
Stayed 1 night in Oct 2023

10/10 Excellent

HEE YOUNG

Stayed 1 night in Sep 2023

10/10 Excellent

Xingrong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel seonwoong

Stayed 4 nights in Jul 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

SEEUN

Stayed 1 night in Jun 2023

10/10 Excellent

elyse

Stayed 2 nights in Feb 2023

10/10 Excellent

Miyoung

Stayed 2 nights in Feb 2023

10/10 Excellent

CHING TING

Stayed 1 night in Feb 2023

10/10 Excellent

Ricky

Stayed 2 nights in Feb 2023

10/10 Excellent

Victor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

JUYOUNG

Stayed 1 night in Feb 2023