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Cross Hotel Sapporo

4.0 star property
VIP Access

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Photo gallery for Cross Hotel Sapporo

Lounge
Property amenity
Bar (on property)
Public bath
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo Clock Tower
    ‪3 min walk‬
  • Sapporo TV Tower
    ‪6 min walk‬
  • Sapporo JR Tower
    ‪8 min walk‬
  • Sapporo (OKD-Okadama)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of the House, Non Smoking

Down duvets, in-room safe, individually decorated

Run of the House, Non Smoking

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Down duvets, in-room safe, individually decorated

Run of the House

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi double Room (Shower Only)

  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Down duvets, in-room safe, individually decorated

Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi-Double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi-Double Room (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for [CROSS FLOOR]Cross Suite Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Single Beds

View all photos for [CROSS FLOOR]Deluxe Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

  • Sleeps 2
  • 2 Single Beds

View all photos for [CROSS FLOOR] Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Superior Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Run Of The House

Down duvets, in-room safe, individually decorated

Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for [CROSS FLOOR]Cross Suite Twin Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Twin Room

  • Sleeps 3
  • 2 Double Beds

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4.6 out of 5, Wonderful, (732)
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About this property

Cross Hotel Sapporo

Hotel with a 24-hour front desk, a quick walk to Sapporo TV Tower
A restaurant, self parking and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. In-room massages, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Cross Hotel Sapporo. During your stay, you're just a quick walk from Sapporo TV Tower. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hache – This restaurant serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

HNIN YADANAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the heart of the city with lots of shopping and dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chen-Hsun, TAIPEI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel . I am first time to Sapporo and choose this hotel . Very good . I will back to stay .
Stayed 3 nights in Oct 2024

10/10 Excellent

PENG

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Naomi

Stayed 2 nights in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR station and easy for touring.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel, quiet but close to everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gary, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean modern hotel. Though communication was an issue, staff was trying their best to help us. I can recommend this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. We can walk to the mall in 2 mins. We got our room upgraded and free breakfast for one person by VIP perks. The room is clean, quiet and spacious. Great view with bathtub. It has Bose speaker in the room. Only downside is the bed was a little too hard for my own preference.
Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Great location within walking distance to Sapporo train station, and the nearby Odori Park, Clock Tower, etc. Room was very clean and well-maintained, which is not common nowadays. If there’s anything to nitpick, I would say the spread at breakfast. It was good, but can be better. The bath on the top floor was a nice respite after a long day. It looked out to the skyline. Perfect!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kam Foo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Sapporo station, Odori park and shopping. Great staff and onsen. English is okay, enough to help us find left behind adaptor. Cheapest twin room is small for two adults. Urban and Hip Hollywood Twins are suitable with large luggages.
Stayed 2 nights in Sep 2024

8/10 Good

Yin

Stayed 1 night in Aug 2024

10/10 Excellent

Jin, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3. Cross Hotel Sapporo, 8/30/2024 - 9/1/2024: Overall upscale feeling. Great location. A couple of minutes from underground walkway. A few minutes to walk to JR station. Surrounded with numerous restaurants and commercial buildings. Clean and fresh air room and fresh toilet room. The breakfast quality was very nice and had various choices of Japanese food and western food. Good variety in vegetables and fruits. Onsen on 18th floor was awesome. You could face a breathtaking view while enjoying the Onsen bath at sunset. The Onsen provided Dyson hair dryers. Sky lounge was on 18th floor, next to onsen. You could also get to see beautiful views. Cons: the vanities surface in bathroom was very small and narrow. Not wide enough to hold a makeup bag.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Vanhnavong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay. The hotel is about 5 mins walk from the station. There are malls & restaurant around the area. It's so convenient. The room is clean, modern & spacious. There's small onsen which is nice. Good spread of breakfast. It'll be better if there's some changes each day.
Stayed 4 nights in Aug 2024

8/10 Good

Novel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to some attractions e.g., fish market. Clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Yushun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathhouse was quite unique as it is on a high floor. I had a good time with the different view of the city night lights.
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiang- Fen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 min walk from the south exit of the train station. 10 min walk to Odori park. Room is clean and new. Lobby is small. Check in process is weird by using a kiosk. Still needed help from the staff to complete the process. It would be simpler just have the regular check In. Roof top public bath is clean and has a beautiful view of the city. It is a big plus after a long day of walking and exploring the city. The staff is friendly and very helpful. I wish I got the name of the nice front desk staff who helped me with confirmation of my next hotel and luggage transport information. A big shout out to her.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason, Yorba Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. Breakfast was OK.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, wish there was also a coin laundry or cheaper alternative to their in-house laundry service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel and new. Location is the best, few mins walk to the Sapporo station. Many restaurants around and a 7-11 just near by. The only downside is the check-in is on the 2/F which is not convenience. Otherwise everything is excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Hokkaido, the hotel room was super nice and the staff were super welcoming. When I do visit Sapporo in the future, hopefully when it snows will definitely come back here to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a pleasant stay. The location was very convenient as its walking distance to Sapporo Station and Odori Park. The breakfast became boring after the 6th day since the selections didn’t change. Staff were friendly.
Stayed 7 nights in Jul 2024

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to the city center for easy access
Stayed 1 night in Jul 2024