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Deluxe Single Room, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Single Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Double or Twin Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Deluxe Triple Room, Balcony, City View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Balcony, City View

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Hills Congress & Termal Spa Resort, you're just a quick walk from Ilidza Thermal Riviera. Features include free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Hotel Hills Restaurant
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Treat yourself to deep-tissue massages, body treatments or mud baths at Hotel Hills Wellness&Spa Center
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Ilidza Thermal Riviera and a 3-minute drive from Bosna
  • Airport and local-area shuttle service available for a fee

Hotel Hills Congress & Termal Spa Resort ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Hills Congress & Termal Spa Resort

Everyone (3)
5 out of 5
Wunderbar

Posted by on 11 Apr 2024

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Comment from Hotel Management

5 Jun 2024 by Merima

Dear Mrs Senita,Thank you for leaving your review about your stay on our property.We will be happy to host you again in our hotel.Best regards, Hotel Hills Thermal & Wellness Spa Resort

5 out of 5

Posted by on 12 Oct 2023

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Comment from Hotel Management

2 Dec 2023 by Lejla

Dear Mrs Sanita,It was a pleasure to host at our hotel. Thank you for leaving your review about your stay on our property.We will be happy to host you again in our hotel.Best regards, Hotel Hills Thermal & Wellness Spa Resort

5 out of 5
Tip top ! Magnifique chambre spacieuse, salle de bain également propreté irréprochable. Le grand luxe !!!

Posted by on 10 Jul 2019

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Comment from Hotel Management

11 Jul 2019 by Guest Relations Manager

Good day Sir, Many thanks for your kind words. We always do appreciate feedback from our guests and certainly good one is welcomed. We hope to see you soon and make your stay even better!

5 out of 5

sauber, gut, sicher und freundlich

Pros: grosse Zimmer, sauber und freundliches Personal. Das Fahrzeug hatte ein sichern Parkplatz.
Cons: nein
Location: nähe Ilidza und Flughafen gut essen Therme besuchen ;-)
4 Übernachtungen in diesem Hotel waren ein Traum. Alles war Perfekt grosse Zimmer schön sauber.

Posted by , from Aargau Schweiz on 13 May 2017

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Comment from Hotel Management

19 Jun 2017 by Samra Kulenovic Sales Department

Dear Guest, Thank you for all the kind words. Best regards.

About the Hotel Hills Congress & Termal Spa Resort

Location Butmirska cesta 18, Sarajevo, 71000

Property Features

Hotel Hills Congress & Termal Spa Resort offers its guests a full-service spa, a complimentary water park, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Hotel Hills Congress & Termal Spa Resort. You'll have access to the indoor pool at a partner property. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Sarajevo hotel.

  • 260 guestrooms or units
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Hills Congress & Termal Spa Resort offers 260 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Sarajevo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and fridges can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge available
  • Electric kettle
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Hotel Hills Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

A health club and a complimentary water park with waterslides are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Hotel Hills Wellness&Spa Center has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 10
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Hills Congress & Termal Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Hills Congress & Termal Spa Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Airport shuttle fee per child: EUR 7.50 (one-way), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Hills Congress Termal Spa Resort Sarajevo
  • Hotel Hills Congress Termal Spa Resort
  • Hills Congress Termal Spa
  • Hills Congress Termal Spa Sarajevo
  • Hills Congress & Termal Spa
  • Hotel Hills Congress & Termal Spa Resort Hotel
  • Hotel Hills Congress & Termal Spa Resort Sarajevo
  • Hotel Hills Congress & Termal Spa Resort Hotel Sarajevo

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.