Hotel Italia

3.0 star property

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Photo gallery for Hotel Italia

Front of property
Front of property
Interior entrance
Lobby sitting area
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Pofalicka 7, Sarajevo, 71000
  • University of Sarajevo
    ‪8 min walk‬
  • Jewish Museum of Bosnia and Herzegovina
    ‪15 min walk‬
  • National and University Library of Bosnia and Herzegovina
    ‪15 min walk‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪19 min drive‬

Room options

Standard Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Luxury Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Single Beds

Luxury Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Apartment

  • 40 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Queen Beds

Similar properties

About this property

Hotel Italia

Hotel in Sarajevo with free breakfast and free valet parking
This smoke-free hotel features an indoor pool, a bar/lounge and a poolside bar. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a rooftop terrace and spa services.
Hotel Italia offers 50 air-conditioned accommodations with coffee/tea makers and shared/communal kitchens. This accommodation offers separate dining areas and includes desks. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Sarajevo hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Italia, you're just a quick walk from University of Sarajevo. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • 8 minutes on foot from University of Sarajevo and a 2-minute drive from Vrelo Bosne Park
  • Pets welcome for a fee (restrictions apply)
Hotel Italia offers its guests a kids' pool, an indoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly Hotel Italia. Free self parking and valet parking are available.

This 3-star Sarajevo hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

Bosnian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 30 April:
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay, plus a deposit of EUR 20.0 per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 20.0 per stay
  • Pet fee: EUR 20 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Italia Sarajevo
Italia Sarajevo
Hotel Italia Hotel
Hotel Italia Sarajevo
Hotel Italia Hotel Sarajevo

Hotel Italia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 16 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Temporary closed
Stayed 1 night in Jun 2021

8/10 Good

Khaled, Sarajevo

Liked: Staff & service
Lovely place and staff Thanks for everything I hope I come next time
Stayed 6 nights in Oct 2019

8/10 Good

Patricia

Liked: Staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. Breakfast service is excellent. Although there was an ad for spa, it wasn't available, there was only swimming pool and sauna. There are three shops nearby which is amazing. I had a great time there
Stayed 9 nights in Aug 2019

6/10 Okay

Asher Harrison Joshua

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed the pool was closed.
Service and the hotel itself was good, although quite old-fashioned. The pool had been closed since the winter, and wasn't due to be re-opened until a few days following my stay. This wasn't listed on the Hotels.com listing, and I specifically chose this hotel for the pool and sauna, which were unavailable. The hotel is located a 45-minute walk from the centre of Sarajevo, but conveniently 10-15 minutes walk from the bus and train station.
Stayed 1 night in Apr 2019

8/10 Good

Anne, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent tram connections to the town centre until 23.00 hours at least and nice to be located away from the main of the traffic - also convenient for the airport.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Would stay again.
Great hotel. Service was friendly and professional, beautiful building. Breakfast had a good selection. It's a bit of a walk from the station, and more of a walk to downtown. Sarajevo's tram system takes care of that, and it's outside of the tourist-noise zone.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Hidden gem
The hotel was pleasant.. the breakfast provided lots of options.. the rooms were comfortable.. the lady at the reception was most helpful with everything within the hotel and also tips for travelling around Sarajevo.. she deserves a special mention as she was friendly, professional and very helpful.. As a solo female traveller, I felt welcomed and comfortable.. my room was changed when I didn’t like the first one.. I’m very grateful.. the hotel might be a bit of a trek to the city centre.. but actually it only took me 20mins to walk to the national museum.. otherwise taxis booked through the hotel using the meter were very affordable.. thank you so much for all your help
Stayed 7 nights in Aug 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay close to bus/train station
A nice place to stay. Close to the bus/train terminal. Very friendly staff.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2018

8/10 Good

charlie

Liked: Staff & service, room comfort
Decent hotel for the price
This is a fairly decent hotel that could be great with a few upgrades. The breakfast was just OK and could be improved a bit. But there are some nice views from the breakfast area which is located on the third floor and overlooks the city Rooms are a bit outdated but very spacious and nice. The staff is friendly however and this hotel is OK except for the location which is a bit far from the main part of sarajevo.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

4/10 Poor

Simone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem longe de tudo.
Longe de tudo, se vc está a pé! Não vale o preço. Café da manhã bem ruim. Cama ruim.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä hinta-laatu -suhde. Monipuolinen aamiainen. Ystävällinen, palveleva henkilökunta.
Stayed 3 nights in Sep 2019

6/10 Okay

José, España

Business traveller, Travelled with partner
És un hotel básico. Lo que no me gustó es que está anticuado. Le falta reformas. No ok
Stayed 1 night in Sep 2019

8/10 Good

alexandre

Liked: Cleanliness, property conditions & facilities
Hotel ostalgique
Halte pratique près de la gare ferroviaire et à bas prix. Hotel au charme du temps de la yougoslavie. Interessant etablissement.
Stayed 1 night in Aug 2019

8/10 Good

pierre, Paris

Liked: Cleanliness, staff & service, room comfort
Pour une nuit c'était suffisant
L'hôtel est bien, il y a un parking du wifi un billard, le petit déjeuner est bien, par contre il est un peu loin du centre et un peu vieillissant. Des détails quand on est de passage mais tout de même. L'équipe est très accueillante et parle très bien anglais.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt til prisen
Et godt, gedigent familehotel i den billige ende. Hotellet ligger 25 min. gang fra togstationen og rimeligt centralt i Sarajevo, men udenfor turistmylderet i den gamle bydel. Gode muligheder for at se de dele af byen, hvor de lokale går i byen.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

yoyngseog

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
침대벌레 있는 더러운 호텔입니다.
아주 더러운 호텔입니다. 방을 침대5개짜리로 업그레이드해서 예약했는데 세개짜리를 주길래 항의했더니 예약한 방을 주었고요. 청결샹태가 엉망이었고 침대벌레에 물려서 일주일 이상 고생했어요. 저는 세곳, 친구는 네곳을 물렸어요. 절대 가지 마세요.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen desayuno amplio y con estacionamiento
Stayed 2 nights in Aug 2018

6/10 Okay

simone

Liked: Staff & service, room comfort
Vergane glorie
Viel een beetje tegen alles is nogal verouderd maar is nogal kitscherog grmorderniseerd , bij een poging to houd het op . Erg aardig personeel wat jenprima helpt . Net naast centrum . LET OP geen airco ! Bij ramen open ; veel blaffende honden en oproep Voor gebed s’morgens vroeg en s’avonds. Lekker ontbijt
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dealnfor its price
You get what you pay for. Let's star by saying that the hotel is so cheap. Once I said that, it is kind of old and have no amenities. The room is amazingly big. Honestly is like a 2 bedroom apartments. A family of four can easily stay in a bedroom for one and I mean it. Downtown is like 5 minutes in a tram ride and the tram stop is 10 minutes walk from the hotel. Last but not least, breakfast is ok and the view from the restaurant is just amazing.
Stayed 2 nights in Jul 2018