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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Beach/ocean view
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV
Standard Double Room, Sea View | City view
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
The Esplanade, Scarborough, England, YO11 2AG
  • South Bay Beach
    ‪5 min walk‬
  • Scarborough Spa
    ‪7 min walk‬
  • Scarborough Open Air Theatre
    ‪4 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV

Deluxe Double or Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

On beach with indoor pool, near Scarborough Open Air Theatre
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs and body treatments. Guests under 16 years old are not allowed in the spa.
Our customers tell us they can't get enough of Crown Spa Hotel Scarborough by Compass Hospitality's great location. During your stay, you're just a quick walk from South Bay Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, body scrubs or massages at Crown Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by foot from South Bay Beach and a 4-minute drive from Scarborough Open Air Theatre
Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Scarborough hotel.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 11 AM.
Taste Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, Polish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Parking on site (GBP 15 per night)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6:30 AM to 11 AM for a fee: GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 9.95 for children
  • Self-parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests should know that 1 cat and 1 dog live at this property.
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jemma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely located hotel with amazing views. My room was great with lots of space but the windows needed a clean on the inside and no water in the mini fridge - not essential but would be a nice touch in an executive room. Restaurant staff lovely and attentive too.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa, lovely staff, great views of the coast.
Stayed 3 nights in Jan 2025

2/10 Terrible

Liam

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was horrible and abusive. Every member of staff were rude . Dining was very limited. Staff didnt offer any drinks at restaurant. Manager threatened to kick us out becaise we asked to speak to someone higher than him. Very rude. Never got deposit back from reception. We left day earlier due to horrible conditions and the manager was very rude.
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay - room was clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Amenities
Lovely welcome from the front of house staff, comfortable bed and lovely room
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A little tired and breakfast not the best. However, and nice overall stay
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Nice Hotel in a good location. Tidy and nice double room with a great view. Quiet location but close to town centre. Staff in reception and restaurant very friendly and helpful. Enjoyable breakfast and dinner. Only grumble is the bar staff had to be called at reception by guests during the evening.
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Disliked: Cleanliness, property conditions & facilities

Very poor

Very poor hotel, stayed here many times but has gone down hill considerably. Bathroom smelt terrible and toilet clearly hadn’t been cleaned. Overall very run down hotel that is a shadow of its former self and certainly not a 4 star hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Heidi

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly place
Stayed 1 night in Nov 2024

4/10 Poor

Gail

Disliked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Penny

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing stay

Hotel showing it's age. General maintenance needs attention. Our room door didn't close on it's own and cleaners failed to close it on both days. Room carpet has what appeared to be chewing gum and worn patches. Trim on dressing table coming off. But worst of all was the bathroom. The toilet seat was not centered and the bath, after taking a shower, took over ten minutes to drain away. The towel rail also needed cleaning.
Stayed 3 nights in Dec 2024

2/10 Terrible

Ian

Stayed 1 night in Dec 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
Was put in room 554 at the back of hotel , ceiling fan / light not working, windows not closing tight allowing wind howling in , cleaner not leaving any milk/ tea bags in room , in restaurant had to wait 30 mins for a drink ended up going to bar myself, hotel understaffed, mainly all students not there fault they tried there best , all in all not good for crown spa reputation! !!
Stayed 2 nights in Dec 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, amenities
Lovely stay, excellent gym and spa. Could update the TV'S and the carpet in our room. I left my necklace in the room and rang 3 days later to hear they had found it and will send it to me.
Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
WiFi was very poor in our room. Signal very weak or nothing at all. Also TV in room was very small and could not watch any channels as again no signal. Channels frozen or just pixels, no radio through TV either so could not do anything in room. Room nice and clean, staff great, breakfast good too.
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

Nice hotel in great location. Parking is provided and everything is clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Samantha

Business traveller
Liked: Staff & service

Standards have slipped

We've stayed here many times over the years, but the hotel is starting to feel tired, with threadbare carpets in the room, and the cleaning standards have reduced. Its a good location, but needs a bit of investment. Breakfast had changed too and the choice was nowhere near like it has been previously which is disappointing. Will be looking elsewhere next time I'm there.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARGARET

Stayed 1 night in Dec 2024