The apartment was fantastic for our family of four -- spacious, terrific kitchen, comfortable sleeping, great balcony, and a very scenic area. However, we reserved this particular apartment specifically due to its location to the lake, and we were planning this portion of our trip to include many activities at the lake, and especially our teenagers who were looking forward to beach time. When we arrived at the office to pick up the keys, I asked where the closest access to the beach is from our apartment -- and that is when we learned the lake was dry. That news was surprising, and very disappointing. I feel we should have been notified much sooner of this significant change, and a discounted rental rate would have been appropriate. In addition, we had a very hard time finding the office to get the keys -- our iPhones were not registering the office address we had been given, and for quite some time there was no answer on phones numbers we were given. That inconvenience, in addition to the lack of a lake, were very discouraging. The apartment itself was wonderful -- the disappointing lake situation, and check-in/check-out process was not.