Promenade Inn & Suites Oceanfront

2.5 star property

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Photo gallery for Promenade Inn & Suites Oceanfront

Indoor spa tub
Fridge, microwave, coffee/tea maker
On the beach
Reception
View from room

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Gym
  • Pool

Explore the area

Map
30 N Prom, Seaside, OR, 97138
  • Seaside Beach
    ‪1 min walk‬
  • Turnaround Market
    ‪1 min walk‬
  • Historic Turnaround
    ‪1 min walk‬
  • Astoria, OR (AST-Astoria Regional)
    ‪20 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Loft, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Promenade Inn & Suites Oceanfront

Hotel on the beach, with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre. Housekeeping is available on request.
Promenade Inn & Suites Oceanfront offers 113 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste.

This Seaside hotel provides complimentary wireless Internet access. 48-inch LED televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Promenade Inn & Suites Oceanfront's great beach location. During your stay, you're just a quick walk from Seaside Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine and ocean views while dining at Mo's Seafood & Chowder
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the beach and the clean guestrooms
  • 14 minutes by car from Cannon Beach and 14 minutes from Haystack Rock
  • Dogs welcome for a fee (restrictions apply)
Promenade Inn & Suites Oceanfront offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 155 square feet (14 square metres) and includes conference space. Promenade Inn & Suites Oceanfront also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Seaside hotel is smoke free.

Mo's Seafood & Chowder – Overlooking the ocean, this restaurant specialises in American cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Mo's Seafood & Chowder

Things to do

  • 24-hour pool access
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 155 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Oceanfront
Shilo Inn Suites Hotel Seaside Oceanfront
Shilo Inn Suites Oceanfront
Shilo Inn Suites Oceanfront Hotel
Shilo Inn Suites Oceanfront Hotel Seaside
Shilo Inn Suites Seaside
Shilo Inn Suites Seaside Oceanfront
Seaside Shilo Inn
Shilo Inn Seaside Oceanfront Hotel Seaside
Shilo Inn Seaside Oregon
Promenade & Suites Oceanfront
Promenade Inn Suites Oceanfront
Promenade Inn & Suites Oceanfront Hotel
Promenade Inn & Suites Oceanfront Seaside
Shilo Inn Suites Hotel Seaside Oceanfront
Promenade Inn & Suites Oceanfront Hotel Seaside

Promenade Inn & Suites Oceanfront Reviews

Reviews

6.6
Rating 10 - Excellent. 513 out of 1852 reviews
Rating 8 - Good. 364 out of 1852 reviews
Rating 6 - Okay. 343 out of 1852 reviews
Rating 4 - Poor. 322 out of 1852 reviews
Rating 2 - Terrible. 310 out of 1852 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Plumbing in the bathroom wasn’t working properly, toilet flushed super slow and sand bubbled up in the tub when you flushed it. We called the front desk they sent maintenance, and all he did was clean the tub. We had an ocean view room, but you can’t see out the sliding glass door because there is condensation trapped between the glass. The beds were extremely hard and very uncomfortable. The property is just generally run down, however I guess they are new owners and are in the process of making improvements.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, room comfort
Ocean weekend
Stayed 3 nights in Nov 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect although the second floor view isn’t great if over the pool area.
Stayed 1 night in Nov 2024

10/10 Excellent

Haleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Coyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The room was large and comfy. The view of the ocean was spectacular and we spent a lot of time on the balcony. The staff was thoughtful and professional. We even received a text about being more cautious on the beach during King Tide. Loved it!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what we paid for
We were excited to stay here because it was under new management but it’s still the same rundown place. Families got stuck in both elevators while we were checking in. The pictures of our balcony online were NOT what we got. The picture online was beautiful; you could see the boardwalk and the beach. What we got was the roof and maintenance view; my kids couldn’t even see the beach. The front desk said, “Yeah, we have been trying to get third-party sites to update the photos.” Our room was so hot at night that we had a hard time sleeping. Had we not been in a room with a roof connecting all the rooms, we would have slept with the balcony door open, which was our plan before arriving. Listening to the ocean when you sleep is always a must for us when we visit the coast. We live very busy lives, I wanted to come to the coast to do some relaxing and watching the ocean. I could not sit and relax and see the ocean, beach, and boardwalk like the pictures online showed. Our sink did not drain well. The pool was so cloudy you can barely see the bottom of it. Our bathtub drain was broken so the kids couldn’t take a bath. The water in the hot tub was low. I selected to have my card run at check-in. My card was ran first thing in the morning of the day we were traveling. If the payment is really due the morning you are supposed to check in then offering it for payment due at check in is false advertising. Pro: We loved the kitchenette but it had limited dishes.
Stayed 2 nights in Nov 2024

10/10 Excellent

jessica

Stayed 1 night in Oct 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Mediocre
Customer service was good but rooms are pretty run down. The shelf by the bathroom sink was hanging on by a screw and the dishwasher backed up and was leaking dirty water on the floor. Hopefully things like this will be fixed under the new ownership. Also we stayed three nights. The first day housekeeping skipped us entirely. When we requested they come the next day they made one bed and that’s all. Didn’t make the other bed or vacuum. Kids seemed to love the pool although the water was pretty murky looking and the pool towels were the size of hand towels.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing Weekend
Exceptionally comfortable. Friendly, ease of access. Will stay here again.
Stayed 1 night in Nov 2024

8/10 Good

dawnn

Liked: Staff & service
Disliked: Property conditions & facilities
Fine
Stayed 1 night in Nov 2024

2/10 Terrible

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My problem was not the property. My problem was I paid for an oceanfront premium view room and that is not at all what I got. It was Expedia's fault. The hotel was full and there was nothing they could do.
Stayed 2 nights in Nov 2024

10/10 Excellent

delfina

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Bruce B.

Disliked: Property conditions & facilities, room comfort
Nope.
What can I say? I didn’t spend my money wisely. This property (yes, I realize under new ownership) needs to be closed and either remodel or rebuild. It’s just not a quality stay. Door was open when we arrived. Back slider ajar. Fireplace pets on mantle. Fireplace would not work. Bullet-like holes in window. Cmon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book again! Excellent customer service, we were helped right away. Beautiful hotel with easy walkable distance to beach and shops! Within 2-5 mins walking distance to food, beach, and shops. Would highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

robert

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Passing thru
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy
Bed was to hight and hard and bathroom gloor had debree and stuff in floor
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
I would give this a five star if our fireplace and oven worked in our room. Very friendly staff and wonderful amenities
Stayed 1 night in Nov 2024

2/10 Terrible

Cuauhtemoc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
On the kitchen ceiling there is an area that is contaminated with mold.
Stayed 1 night in Nov 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and price was great!!
Stayed 1 night in Nov 2024

8/10 Good

Sherri Lynn, Valley Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Nov 2024

10/10 Excellent

Larisa

Stayed 2 nights in Oct 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024