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Eurostars Plaza Acueducto

4.0 star property

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Photo gallery for Eurostars Plaza Acueducto

Exterior
Standard Room (with views) | Minibar, in-room safe, desk, soundproofing
Rooftop terrace
Lobby
Standard Room (with views) | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida Padre Claret 2-4, Segovia, Segovia, 40001
  • Segovia Aqueduct
    ‪1 min walk‬
  • Plaza Mayor
    ‪9 min walk‬
  • Alcazar of Segovia
    ‪19 min walk‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (with views)

Standard Room (with views) | Minibar, in-room safe, desk, soundproofing

Standard Room (with views)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Single Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

Standard Double Room Single Use (with views)

  • Resort view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About this property

Eurostars Plaza Acueducto

Hotel in Segovia with fitness centre and rooftop terrace
This smoke-free hotel features a fitness centre, a rooftop terrace and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Eurostars Plaza Acueducto offers 72 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eurostars Plaza Acueducto's great location gets high marks from our customers. During your stay, you're just a quick walk from Loba Capitolina Monument. Features include free WiFi in public areas, plus a gym and a business centre.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Loba Capitolina Monument and Segovia Aqueduct
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Eurostars Plaza Acueducto. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Segovia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8 AM to 11 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8 AM to 11 AM on weekends; EUR 13 for adults and EUR 13 for children

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Self-parking fee: EUR 17 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Eurostars Plaza Acueducto
Eurostars Plaza Acueducto Hotel
Eurostars Plaza Acueducto Hotel Segovia
Eurostars Plaza Acueducto Segovia
Eurostars Plaza Acueducto Hotel Segovia
Eurostars Plaza Acueducto Hotel
Eurostars Plaza Acueducto Segovia
Eurostars Plaza Acueducto Hotel Segovia

Eurostars Plaza Acueducto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 712 reviews
Rating 8 - Good. 241 out of 712 reviews
Rating 6 - Okay. 80 out of 712 reviews
Rating 4 - Poor. 27 out of 712 reviews
Rating 2 - Terrible. 13 out of 712 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room and excellent service. The views of the aqueduct are wonderful.
Stayed 1 night in Dec 2024

4/10 Poor

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You can not adjust room temperature. It is to hot and the front desk only option is a small fan. After a long day, you do not have any option to adjust your room temperature to what you consider comfortable. It do not manner if you have a great staff, if they are not allow to help you to have a comfortable room temperature, after a long day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nelsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel right next to a Roman Acueducto built around 90BC and a half a block from Meson de Candido which is an emblematic restaurant featuring roast piglet. Room had a perfect view of the Acueducto. Very attentive staff.
Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit warm and there was no choice to put on the air conditioning. The parking us good and so is the location.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2024

10/10 Excellent

Hernan, Rancho Santa Margarita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to main attractions and restaurants
Stayed 1 night in Oct 2024

10/10 Excellent

Byung-Gak

Stayed 1 night in Oct 2024

4/10 Poor

Annette Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very substandard hotel, reconsider your stay!!!
We have stayed at your hotel several times before and your service has declined drastically. No room service at all, you are very short staffed, they wanted to be helpful but not enough employees to service your guests. We wanted our laundry done and was told to fill out the form and bring our items to the front desk, we did so.and told they would be returned in the afternoon next day. They remained at the front desk unwashed, when I went down to pick the cleaned , supposedly cleaned laundry I was told that I had requested for them not to be cleaned. Which was a lie, I filled out the laundry form delivered them to the front desk as instructed and they just sat there. Breakfast wasn’t what we had experienced in previous stays. You need to improve it. Room service non exsistant, too short staffed in all departments. We will no longer be staying at the EuroStarr Aqueducto. Terribly disappointed with what management has done to your hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Stayed 1 night in Oct 2024

10/10 Excellent

Mr Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I went to Segovia the first time years ago, I got off the bus in town, saw this hotel and knew this would be where I’d stay when I returned. It’s the perfect location that allows you to walk through the aqueduct everyday to get to the plaza. We didn’t drive but parking is available. The front desk was super helpful. Rooms were clean, awesome views and large door/window to open to take it all in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Xuehui

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Staff & service, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ciro

Stayed 1 night in Sep 2024

8/10 Good

Renata

Liked: Cleanliness, amenities, property conditions & facilities
It’s all about location (although they are doing construction in front of the hotel). Close to everything, clean rooms, everything you need. Breakfast was good and fairly priced. employees were ok but not overly helpful as I had seen elsewhere. A good solid option if you are willing to forgo charm
Stayed 1 night in Sep 2024

10/10 Excellent

Ciro

Stayed 1 night in Sep 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Kara

Stayed 6 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind people at the front desk. They were very helpful.
Stayed 1 night in Jul 2024

8/10 Good

Robert, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Our room looked right at the aqueduct and some of the old city. If you want that for a view, pick this hotel. It’s simply beautiful to look at! Otherwise, the hotel is good. Nothing fancy, but a well-priced hotel for what you get. It’s located at the bottom of the slopes of the city, so when you are done exploring around, you get to slowly walk back down toward the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024