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Novotel Semarang

4.0 star property

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Photo gallery for Novotel Semarang

Outdoor pool
Exterior
Exterior
Bar (on property)
Nightclub

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Jalan Pemuda 123, Semarang, Central Java, 50132
  • Paragon City Mall Semarang
    ‪7 min walk‬
  • DP Mall Semarang
    ‪13 min walk‬
  • Lawang Sewu
    ‪1 min drive‬
  • Semarang (SRG-Ahmad Yani Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 2 Single Beds

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

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3.9 out of 5, Good, (24)
The price is €43
for 1 room
includes taxes & fees
23 Feb - 24 Feb
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About this property

Novotel Semarang

Hotel with 2 restaurants, a quick walk to Paragon City Mall Semarang
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge. Housekeeping is available on request.
Novotel Semarang offers 174 air-conditioned accommodations with a safe and complimentary bottles of water. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
During your stay at Novotel Semarang, you're just a quick walk from Paragon City Mall Semarang. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with Ayurvedic treatments, aromatherapy or body scrubs at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 15-minute walk of Paragon City Mall Semarang and DP Mall Semarang
  • Airport shuttle service available for a fee
Novotel Semarang offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A nightclub, a fitness centre, and a sauna are also featured at the business-friendly Novotel Semarang. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Semarang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
The Square – On-site buffet restaurant.
Citrus – On-site restaurant. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 133,100 for adults and IDR 66,550 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Citrus
  • The Square

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Semarang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 133100 for adults and from IDR 66550 for children
  • Airport shuttle fee: IDR 100000 per person (one-way)
  • Airport shuttle fee per child: IDR 80000 (one-way), (from 5 to 14 years old)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Semarang offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Semarang
Novotel Semarang
Semarang Novotel
Novotel Semarang Hotel Semarang
Novotel Semarang Hotel
Semarang Novotel
Novotel Semarang Hotel
Novotel Semarang Semarang
Novotel Semarang Hotel Semarang

Novotel Semarang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 152 reviews
Rating 8 - Good. 72 out of 152 reviews
Rating 6 - Okay. 28 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Not so good
Check in was not smooth. Check out was terrible. The people working at the check out desk were unprofessional.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mice stay
Hotel is a bit old but still convenient. Strangely enough, it does not provide hand towel. You have to ask for it specifically.
Stayed 3 nights in Jun 2024

2/10 Terrible

Nikoletta

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty, worn down. Smells like mold. Hard to communicate in English. Never coming back.
Stayed 1 night in Feb 2024

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Yu lie

Stayed 1 night in Jun 2022

6/10 Okay

Peter

Stayed 1 night in May 2022

4/10 Poor

Jong Eun

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
towel and bed cover are so old.They are not looking clean at all.
Stayed 1 night in Jan 2022

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Good stay in Semarang
Hotel is in a very good location, across from Paragon mall. Though the room is comfy, but its aging. The bathroom really needs more attention in cleanliness. Water stain is so pronounced on the shower curtain and bathmat; and these can be easily fixed. All staff were very friendly and helpful! Overall, we had a good stay.
Stayed 1 night in Oct 2021

10/10 Excellent

sudarsono

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Low Peng

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
Comfortable and staffs are friendly
Stayed 2 nights in Mar 2021

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go to this hotel.
Room is so horrible. I asked for a non smoking room. Apparently i was put into a “previously” smoking room section. The whole room reeked of tobacco smell. The bed and the sofa too. This hotel was a good hotel 5 years ago. Cleanliness and maintenance has slipped down for sure.
Stayed 1 night in Jul 2020

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
Staff are lovely and the hotel is in a great location. Have stayed there many times before with no issues, but this trip was not good sadly. The key card wouldn’t work, they replaced it but still didn’t work so just said to ask someone from reception to accompany me to the room every time! One of the towels hadn’t been cleaned and was clearly damp and smelly from the last person that used it, and the whole room had a bad smell in it. I asked to be moved but there was nothing available (which seemed unlikely). I think next time I will stay somewhere else. Real shame as it’s always been good before
Stayed 1 night in Mar 2020

8/10 Good

sariati

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
I was book for the rooms non smoking and when i was checking the non smoking was not available and they give me smoking rooms even the rooms sparyed with air freshner but still smell. I was travelling with small kids
Stayed 2 nights in Dec 2019

6/10 Okay

Dewi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The thing I like the least was that I didn't have any luck with the hot shower. I stayed for two night with less than lukewarm shower. For hotel this class, they can do much better than this. There are good variety of the breakfast buffet, even though the taste of most of them are so so. The staff are nice.
Stayed 2 nights in Dec 2019

8/10 Good

Juhari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and nice hotel
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Staff however property was due for refurbishment My shower had mould , pillows stunk .wholebuilding needed an upgrade
Stayed 7 nights in Dec 2019

10/10 Excellent

Takuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always stay at Novotel Semarang bcos the Shopping Mall is just across the road....very convenient
Stayed 3 nights in Apr 2019

8/10 Good

JOICE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good old days. Need renovation, asap! 😁
Most of the staff are friendly and helpful. However this hotel need big time renovation as it is very old, bad smell, you know old building smell. The floor, uneven. Peeled off wall paint. Bad odor parking. Small size of swimming pool. But the breakfast food are good. Room size is big. Comfortable pillows. Good bathtub, as nowadays rarely hotel has bathtub.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

queenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ Very friendly staff + Prompt service at all hours + Large spacious rooms + Clean sheets, comfy beds + Wide range of facilities + Location, location, location! - Furniture, overall feel is dated - Spa / Massage service same standard as the ones just behind the hotel, but 3 times the price - Strong chlorine smell at the lobby in the mornings that also stings the eyes
Stayed 2 nights in Jan 2019