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We liked our room. The location for us was also good since we are accustomed to take long walks.
My wife said it could have been a little bit cleaner but i think she is exaggerating
The place is dirty, there is mold in the bathroom and some areas in bedroom. Found hair in couple areas, the shower is leaking. I could not wait for the next day to come so I can leave.
Close to subway exit, food around the corner, walking distance to everywhere.
Terry
Stayed 6 nights in May 2024
8/10 Good
Alan
Travelled with partner
14 May 2024
Liked: Staff & service
Great location, nice and handy to everything. You can walk or grab the subway easily and heaps to see/do/eat close by
Alan
Stayed 5 nights in May 2024
8/10 Good
Kaz
24 Feb 2024
Liked: Cleanliness, staff & service, amenities
Nice area, nice facility, nice staff. The AC was broken, but the bed had a electronic heating pad.
Kaz
Stayed 1 night in Feb 2024
6/10 Okay
Roy
19 Oct 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Underwhelming Experience
From the photos, you get to see how nice the rooms are etc. Each room have different concept etc. ONLY if you pay for the most expensive rooms available.
Which we did not know there is a difference in room concept. We paid for a normal queen size and room. And the room is nothing from the photos as advertised.
However to be fair, the room is fairly big enough to put luggage and walk around. The toilet and bath tub is big enough to roam around. That was the only thing that is positive from my experience.
The bed is another let down. I know the material under the bed sheet is suppose to prevent any stain for the mattress. But it is damn noisy as it sounds like plastic. Not comfortable to sleep on.
As for room service, nothing much was done. Bed sheets tugged in, no change in blanket nor bed sheets or pillow case. It was only after a few days later the room service changed the blanket and bed sheets.
Another encounter was after the first night we did not want the room service. But however despite putting the sign "Do Not Disturb" they still clean the room when we are not around. We had some valuables lying on the table etc. But lucky nothing went missing. From then on we just ask for room service everyday and keep our valuables.
In all, it is a average experience. Not so recommendable. Only stay if you are a Korea expert and know your way to nearby places and trains and you are fine with subpar hotel standards.
Cleanliness could be improved & staff are not helpful nor knowledgable at all. Most bearly speak any english so will not be easy communicating unless you can converse in korean
All the rooms are fairly unique. What an incredible location by Cheonggyecheon Stream and to so many other sites which we wanted to visit. We enjoyed walking and biking around the area. As much as we liked all those features, the staff were the best assets because they were so helpful and accommodating.
Thanks for such a wonderful experience.