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Room, 1 Double or 2 Single Beds (Run of house)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room (Streaming Service)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

[Business PKG] Standard Double Room - Breakfast for 1

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Suite Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Lotte City Hotel Guro. During your stay, you're just a quick walk from Guro Digital Complex. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 9 minutes by car from Hongik University and 13 minutes from N Seoul Tower

Lotte City Hotel Guro ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lotte City Hotel Guro

Everyone (1)
5 out of 5
Clean and beautiful room. Kind and helpful staff.

Posted by on 14 Mar 2024

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Comment from Hotel Management

16 Mar 2024 by 롯데시티호텔 구로

Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regards,General ManagerLotte City Hotel Guro

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Lotte City Hotel Guro. Self parking is free. This 3-star Seoul hotel is smoke free.

  • 287 guestrooms or units
  • 20 levels
  • Built in 2014
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: Guro Digital Complex Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Lotte City Hotel Guro offers 287 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Fridge
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

C' Cafe (씨카페) – On-site buffet restaurant.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines CESCO (S. Korea)
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 28000 for adults and from KRW 19000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guro Hotel
  • Lotte City Guro
  • Lotte City Guro Seoul
  • Lotte City Hotel Guro
  • Lotte City Hotel Guro Seoul
  • Lotte Hotel Guro
  • Lotte City Hotel Guro Hotel
  • Lotte City Hotel Guro Seoul
  • Lotte City Hotel Guro Hotel Seoul

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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