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Sheraton Seoul Palace Gangnam Hotel

5.0 star property

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Photo gallery for Sheraton Seoul Palace Gangnam Hotel

Indoor pool, outdoor pool, open 6 AM to 10 PM, pool loungers
Interior
View from property
View from property
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • Gym
  • Parking included

Explore the area

Map
160, Sapyeong-daero, Seocho-gu, Seoul, Seoul, 06578
  • Seoul St. Mary's Hospital
    ‪4 min walk‬
  • Central City Shopping Mall
    ‪6 min walk‬
  • Banpo Hangang Park
    ‪2 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪61 min drive‬

Room options

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About this property

Sheraton Seoul Palace Gangnam Hotel

Luxury hotel with 3 restaurants and full-service spa
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club and a bar/lounge.
Sheraton Seoul Palace Gangnam Hotel offers 341 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
During your stay at Sheraton Seoul Palace Gangnam Hotel, you're just a quick walk from Seoul St. Mary's Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at h'Garden, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to aromatherapy, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from Seoul St. Mary's Hospital and 6 minutes on foot from Central City Shopping Mall
  • Airport shuttle service available for a fee
Sheraton Seoul Palace Gangnam Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour health club, a sauna, and multilingual staff are also featured at the luxury Sheraton Seoul Palace Gangnam Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sheraton Seoul Palace Gangnam Hotel was completed in July 2016.

Smoking is allowed in designated areas at this 5-star Seoul hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
H'Garden – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Suh Goong – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Ta Bong – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KRW 20,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KRW 39,000 for adults and KRW 22,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • h'Garden
  • Suh Goong
  • Ta Bong

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note that the fitness center, pool and sauna are closed on the last Monday of every month and on some public holidays.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 39000 for adults and from KRW 22000 for children
  • Airport shuttle fee: KRW 16000 per person (one way)
  • Airport shuttle fee per child: KRW 10000 (one-way), (up to 18 years old)
  • Valet parking fee: KRW 20000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Seoul Palace Gangnam Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Palace Seoul
Hotel Seoul Palace
Palace Hotel Seoul
Palace Seoul
Palace Seoul Hotel
Seoul Palace
Sheraton Seoul Palace Gangnam
Sheraton Seoul Palace Gangnam
Sheraton Seoul Palace Gangnam Hotel Hotel
Sheraton Seoul Palace Gangnam Hotel Seoul
Sheraton Seoul Palace Gangnam Hotel Hotel Seoul

Sheraton Seoul Palace Gangnam Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

JumiMama, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room but we were told upon arrival that breakfast reservation is full for the following morning. That was disappointing.
Stayed 1 night in Sep 2020

10/10 Excellent

Celadon, Pohang, Korea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here while in Seoul. The hotel is clean, the staff friendly and helpful and the pool and sauna are a big plus. We also like the location, near a major department store and bus station. We've never seen the hotel so crowded, but the staff seemed to manage well. Long lines for the breakfast buffet, which is usually worth the price. And pool time had to be reserved in advance. Lots of families with young children over a long holiday weekend and a big wedding or two. The free parking is a plus as well for those who drive to Seoul.
Stayed 2 nights in Aug 2020

10/10 Excellent

Celadon, Pohang, Korea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated. Friendly, professional staff. Convenient location near shopping and transportation. Quiet walking streets with restaurants and coffee shops nearby.
Stayed 2 nights in Jul 2020

8/10 Good

SANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very kind employees but the property itself isn't really 5 stars.. more like 4.
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, efficient and comfortable.
Quick, efficient check-in; most welcome especially after a long eastbound flight. Very quiet room. Good breakfast, quick and easy to check out too.
Stayed 1 night in Feb 2020

10/10 Excellent

Celedaon, Pohang, Korea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good lap pool. Friendly, courteous staff more often found only at high end hotels. Walking distance to major shopping at bus terminal.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

2/10 Terrible

Rick, USA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel! At first my upgraded room was smelly and not clean; and then I asked for anther room - and it was all the way in the back. The gym lockers closed at 10pm, even though the fitness center is supposed to be opened 24 hrs!?! I arrived 2 min late after the end of breakfast, since I was Rick a woke up late. The Gould NOT let me in to ha d my breakfast - just 2 min after closing?? I talked to the manager Mr. Ahn and he was not helpful; and was rude & condescending. The hotel is old, and overall not very good customer service. Please stay somewhere else.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Conveniently located and clean room with good amenities.
Stayed 1 night in Nov 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel that the prices at the in-house restaurant is a little expensive, compared to other 5 star hotels.
Stayed 1 night in Nov 2019

4/10 Poor

Son Yong

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

KahHockThomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
Have a wonderful times even if it’s just for 2 days stay. Good Korean beefs bbq nearby and Han River just stone throw away. Cheers 👏👏👏
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,friendly staff, good service,location is good
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel gym ever and open 24/7
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and modern. Parts of it were still undergoing renovation so some noise during the day.
Stayed 3 nights in Aug 2019

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
청소
3박 이용하는 동안 check in 날에 화장실에 떨어진 약들이 있었는데 check out 하는 날까지 있는 것으로 봐서 청소를 대충 했을 것이라 짐작.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019