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Solo [Nightly]

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Plus Queen [Nightly]

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Solo [12 Hours, Room Only]

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Plus Twin [12 Hours, Room Only]

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Solo Plus [12 Hours, Room Only]

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family [12 Hours, Room Only]

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Aerotel Kuala Lumpur. During your stay, you'll be connected to a shopping centre and close to KLIA Jungle Boardwalk. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 2017, this comfortable hotel has 78 rooms on 1 floor. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • Air-conditioned accommodations with cable TV, room service and premium bedding
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • 7 minutes by car from Sultan Abdul Samad Mosque and 10 minutes from Mitsui Outlet Park Klia Sepang

Aerotel Kuala Lumpur ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aerotel Kuala Lumpur

Everyone (2)
5 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by alfred

Dear Anonymous, Thank you for your support and for posting your review on ebookers. Your rating review made our day and Plaza Premium Lounge and Aerotel team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! We hope you will recommend us to family & friends and will continue to support us in future. Looking forward to your return visit to the Plaza Premium Lounge and Aerotel Enhance your airport experience!! Warm regards, Reservations Officer

3 out of 5
Die Zimmer sind klein und sehr hellhörig. Für einen kurzen Aufenthalt dennoch empfehlenswert.

Posted by on 9 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by PPL Team

Thanks for staying with us. We appreciate your feedback!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. Public spaces have free WiFi. The business-friendly Aerotel Kuala Lumpur also features coffee/tea in common area, complimentary newspapers in the lobby, and room service (during limited hours). This Art Deco Sepang hotel is smoke free.

  • 1 building
  • 1 floor
  • 78 guestrooms or units
  • Conference rooms
  • Built in 2017
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kuala Lumpur International Airport Station (7.5 km / 4.6 mi)

Room Amenities

Aerotel Kuala Lumpur offers 78 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 4:00 AM to noon.

Aerotel Kuala Lumpur has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Aerotel Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Cash deposit required
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 25 for adults and from MYR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
  • Aerotel Kuala Lumpur Airport Hotel gateway@klia2
  • Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
  • Aerotel Kuala Lumpur Airport gateway@klia2
  • Aerotel Kuala Lumpur gatewayk
  • Aerotel Kuala Lumpur Hotel
  • Aerotel Kuala Lumpur Sepang
  • Aerotel Kuala Lumpur Hotel Sepang
  • Aerotel Kuala Lumpur (Airport Hotel) gateway@klia2

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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