Aerotel Kuala Lumpur

3.5 star property

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Photo gallery for Aerotel Kuala Lumpur

Premium bedding, desk, free WiFi
Front of property
Property amenity
Hallway
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Kuala Lumpur International Airport 2, Level 2M, Gateway, Sepang, Selangor, 64000
  • Sultan Abdul Samad Mosque
    ‪7 min drive‬
  • Mitsui Outlet Park Klia Sepang
    ‪10 min drive‬
  • KLIA Jungle Boardwalk
    ‪12 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪8 min drive‬

Room options

Solo Plus [12 Hours, Room Only]

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Solo Plus [Nightly]

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Solo [12 Hours, Room Only]

  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

Double Plus Twin [12 Hours, Room Only]

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Double Plus Twin [Nightly]

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Family [12 Hours, Room Only]

  • 34 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

Family [Nightly]

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Plus Queen [Nightly]

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Solo [Nightly]

  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

Double Plus Queen [12 Hours, Room Only]

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Aerotel Kuala Lumpur

Art Deco hotel connected to a shopping centre in Sepang with a 24-hour business centre
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out. All 78 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus in-room free WiFi and TVs with cable channels. Premium bedding, rainfall showerheads and free bottled water are among the other amenities available to guests.
Aerotel Kuala Lumpur offers 78 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Aerotel Kuala Lumpur. During your stay, you'll be connected to a shopping centre and close to KLIA Jungle Boardwalk. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 2017, this comfortable hotel has 78 rooms on 1 floor. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.
  • Air-conditioned accommodations with cable TV, premium bedding and rainfall showerheads
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • 7 minutes by car from Sultan Abdul Samad Mosque and 10 minutes from Mitsui Outlet Park Klia Sepang
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Aerotel Kuala Lumpur also features coffee/tea in common area, complimentary newspapers in the lobby, and express check-out.

This Art Deco Sepang hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 4:00 AM to noon.
Aerotel Kuala Lumpur has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 4:00 AM to noon for a fee: MYR 25 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aerotel Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 25 for adults and from MYR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 200801005337(806621-X)

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport Hotel gateway@klia2
Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport gateway@klia2
Aerotel Kuala Lumpur gatewayk
Aerotel Kuala Lumpur Hotel
Aerotel Kuala Lumpur Sepang
Aerotel Kuala Lumpur Hotel Sepang
Aerotel Kuala Lumpur (Airport Hotel) gateway@klia2

Aerotel Kuala Lumpur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 205 out of 513 reviews
Rating 8 - Good. 165 out of 513 reviews
Rating 6 - Okay. 77 out of 513 reviews
Rating 4 - Poor. 30 out of 513 reviews
Rating 2 - Terrible. 36 out of 513 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart Christopher Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Located inside terminal building land-side, plenty of shops and dining options less than 1 minute walk from your room. Safe secure card operated door, easy check-in and check-out. An absolute lifesaver.
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Aerotel was very convenient for a single night stay as I had a 9am flight the next day. It was fairly affordable for a private room in an airport hotel at $80AUD. The room was very clean and comfortable despite being so small. The shared bathrooms were clean but some of the other residents had poor hygiene. I did not use any other facilities. I would book again if I needed one night but would not stay longer.
Stayed 1 night in Nov 2024

8/10 Good

Nyaradzo

Travelled with partner
Liked: Property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop over, very quite rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and exceptional service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight stay between flights. Excellent reception, staff and room. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Teck Chai

Liked: Cleanliness, staff & service, property conditions & facilities
The space was small but very clean and tidy. Moreover it’s quite close to KLIA 2 so it was quite convenient to rest there while waiting for my flight.
Stayed 1 night in Oct 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually inside the airport. The lighting could be a little brighter. To rent this just for one night was ok. And quiet.
Stayed 1 night in Oct 2024

2/10 Terrible

PEI HUA

Liked: Cleanliness, staff & service, property conditions & facilities
if you want to rest and sleep, please look somewhere else, the wall is thin, you can hear clearly open and close, door slamming etc. But the stuffs are very nice, that the only positive on the stay
Stayed 1 night in Sep 2024

10/10 Excellent

Feng-Ying

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice and simple hotel, great for those looking to stay the night before a flight!
Stayed 1 night in Sep 2024

10/10 Excellent

ru yu

Travelled with family
Liked: Amenities, property conditions & facilities
Very comfortable transit hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

MUM CHOONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Brendunt

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

JOE-WEE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Faruq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Heinrich

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

WEINENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very small. I just need a good sleep it worked out for me. Shared washrooms. No windows in the room. If you have a tide space fear - sorry forgot that term, not stay here.
Stayed 1 night in Sep 2024

6/10 Okay

Ernest, Perth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as still inside terminal and plenty of food around. A little overpriced as with everything to do airport! Shower floor can be slippery! My todddler keeps falling down! Be careful!
Stayed 1 night in Aug 2024

10/10 Excellent

meher V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good enough to have a good night sleep and take early flight. Much cheaper than travelling 1st class :p
Stayed 1 night in Aug 2024

8/10 Good

PUI LAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for transit
Stayed 1 night in Aug 2024

6/10 Okay

Ren

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Bed and room were so small I expected. Outside of hotel was so noisy
Stayed 3 nights in Aug 2024