"This is a Halal conference centre. I was not aware of that, so the facilities were somewhat different from what I had expected. I have no problem with ... " More
6 Jan 2022 by Faizal
Dear Mr Kok, Thank you for taking the time to tell us about your experience at the Movenpick Hotel and Convention KLIA. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Movenpick Hotel and Convention KLIA, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohd Faizal Bin Elias Room Division Manager
21 Feb 2019 by Hairul Maharis, General Manager
Dear Gordon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
3 Mar 2020 by Hairul Maharis, General Manager
Dear Guest, Thank you for taking the time to tell us about your experience at Mӧvenpick Hotel & Convention Centre KLIA. While we appreciate your kind review, let me assure you that your experience on the check in process is currently being carried out by the team to bring our service to the level where we can meet and exceed every expectation of our highly appreciated guest. We look forward to welcome you back in the near future. Sincerely,
26 Feb 2019 by Hairul Maharis, General Manager
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to see you soon. Sincerely,
Mövenpick Hotel & Convention Centre KLIA offers its guests 2 outdoor swimming pools and a children's pool. There are 3 restaurants on site. Business amenities include a business centre and 15 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 25683 square feet (2386 square metres) and includes a conference centre. Spa services, barbecue grills, and multilingual staff are also featured at the luxury Mövenpick Hotel & Convention Centre KLIA. A roundtrip airport shuttle is free (available on request). Self parking is free. Smoking is allowed in designated areas at this 5-star Sepang hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mövenpick Hotel & Convention Centre KLIA offers 333 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Sira – This café only serves light fare.
Temasya – This restaurant serves breakfast, lunch and dinner. Open daily.
Beranda – This café serves lunch and light fare. Open selected days.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SERI SPA. Services include massages. The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mövenpick Hotel & Convention Centre KLIA offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.