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Hotel Cristallo

4.0 star property

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Photo gallery for Hotel Cristallo

Bar (on property)
Spa
Snow and ski sports
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Via Pinerolo 5, Sestriere, TO, 10058
  • Sestriere Ski Area
    ‪1 min walk‬
  • Via Lattea Ski Area
    ‪1 min walk‬
  • Susa Valley
    ‪1 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

TH Sestriere - Olympic Village

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.7 out of 5, Good, (224)
The price is €268
for 1 room
includes taxes & fees
5 Mar - 6 Mar
TH Sestriere - Olympic Village

About this property

Hotel Cristallo

Winter getaway with bar/lounge
Skiing and snowboarding are not the only attractions at Hotel Cristallo, where you can sip cocktails at the bar/lounge and take advantage of ski storage and ski passes.
Hotel Cristallo offers 46 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Cristallo, you're just a quick walk from Susa Valley. You'll find features such as free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts, a gym and golf lessons
  • Steps from Susa Valley and Sestriere Ski Area
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy horse riding and mountain biking. Hotel Cristallo helps provide the perfect ski holiday with ski storage, skiing lessons and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Parking is available for a fee.

This 4-star Sestriere hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 9:30 AM.
24-hour room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Golf lessons
  • Gym
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Mountain biking
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Tennis
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 30 June, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT001263A1Z4DIRAXT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Sestriere
Hotel Cristallo Sestriere
Cristallo Hotel Sestriere
Hotel Cristallo Hotel
Hotel Cristallo Sestriere
Hotel Cristallo Hotel Sestriere

Hotel Cristallo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 41 out of 90 reviews
Rating 6 - Okay. 9 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for a ski trip
stayed for 5 nights with my adult son for a 5 day ski trip. it iwas an ideal hotel for a boys trip. we rented a junior suite with two double beds with a glorius view of the mountain and the cig-roc lift. the main entry and ticket office to the sestriere ski resort is directly across the street from the hotel. the ski check is below the ski ticket office so that was an added plus! we drove to the hotel rather than take a complex blend of trains and buses and with car rental prices so cheap in milan airport it came out to about the same price for two of us. the breakfast is ok. nothing cooked but enough to get by. the staff were kind and wonderful people. the only reason i gave 4 star is because the hotel feels dated but that was also charming. if skiing is your main object and you want to be as close to ski in/.ski out in a comfortable setting that doesnt break th bank, this is your best bet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay in Sestriere for skiers since the bus stop, ski rentals, lift tickets, ski lifts & restaurants are so close.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ken, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, the location of the hotel is the best in Sestriere.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
A very nice hotel, friendly service and a very nice restaurant. Excellent location near the ski lifts. The room facing the street had a wonderful view but was somewhat noisy.
Stayed 7 nights in Feb 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cristallo
Excellent ski trip! Hotel was good food was fine , rooms comfy.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy clean rooms near the ski slope. Friendly staff. Tasty breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Nice well positioned hotel, perfect for the ski slopes
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Right opposite the lifts
The staff were really lovely, esp. Claudia, who was really helpful. Great waiting staff and room always cleaned well
Stayed 7 nights in Mar 2018

8/10 Good

Paul , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Warm friendly hotel in perfect location. Beds comfortable pillows not great Breakfast very good comprehensive selection
Stayed 1 night in Mar 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Amazing location, great hotel with friendly staff and fantastic restaurant. If staying in Sestrierre this has to be your first choice!
Stayed 7 nights in Mar 2018

10/10 Excellent

Hamish, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for skiing 100m from the slopes
Good facilities / car parking . Boot room could have heated and ventilated boot racks but was fine. Spa temperatures could be warmer but these minor points are nitpicking. The staff were fantastic, helpful, kind and did everything to accomodate the guests. Prices were reasonable. Excellent .
Stayed 7 nights in Feb 2018

8/10 Good

ID

Liked: Cleanliness, room comfort
A comfortable Hotel
The Location is great - a few steps from the snow and the shops/restaurants area. Rooms, "SPA", and front desk service are quite basic but rooms were clean and comfortable. Great breakfast.
Stayed 1 night in Feb 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Ski break.
Hotel very good.Super location.Room very good and breakfast excellent.Would definitely stay there again..
Stayed 2 nights in Jan 2018

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
great place to stay in Sestriere if you want to get to the lifts crossing the road and access local amenities with a 2min walk. friendly staff. little bit old fashioned facilities and decoration.

10/10 Excellent

Phil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straight across the road from the slopes.
Excellent stay. Great staff. Nice room. Would definitely go back.

8/10 Good

Travellermum

Liked: Cleanliness, staff & service, room comfort
Great location on edge of slope
Hotel rooms getting tired now - shower leaked. Average food in restaurant but staff all friendly and good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right up the top of the mountain
We stayed here for only night but found the hotel to be very comfortable. The reception was great, very friendly and informative. The room was large enough with a king bed. The only negative would have to be the ensuite. Very small. Overall a good place to put your head.

10/10 Excellent

Dave, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straight opposite the lift pass office and slopes!
Fantastic hotel, fantastic location!!! You couldn't be any closer to the slopes without staying on the slopes. Very nice hotel, great facilities. Huge choice for breakfast. Rocco in the bar is a star. Some people have moaned about how hot it is in the rooms and yes it was warm but if you open the window a little it's fine..... Who'd have thought that......

10/10 Excellent

Huw, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Skiing
Feb 2015 - We've just got back from staying at Hotel Cristallo for a long weekend ski trip. The hotel is in a perfect location for skiing with the ticket office directly opposite and the lifts less than 50m away. The hotel is very clean with good rooms and showers. The steam room and sauna are a great addition after a day on the slopes, agree with others that the hot tub could be warmer but used it after the steam room so fine. We had a meal at the restaurant which was a very pleasant experience and the value was exceptional. Will be back next year.

10/10 Excellent

Steve, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Ski hotel so far in 9 years.
This hotel is fantastic, we did our own trip this as only wanted 4 days. The hotel is opposite the slopes and is almost ski in ski out, just a road a car park to cross on foot, Marcellin sport ski shop is next door. Hotel staff are great and were very friendly and helpful ( sorted our snow chain problems for us) The lounge & bar was alway warm and welcoming, the restaurant breakfasts consisted of a very large selection of hot and cold food, the evening meals also looked good too but we always eat out at the local restaurants in the evenings. My wife loved the king sized bed in our room and the maids turn down service in the evening. If you're lucky to get a front room you look out on to the ski slopes, so would we would go back, 100% yes, got a very good deal through Expedia too.

8/10 Good

Motorcyclist On Tour, Alps

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place for the nights stop
It was a stop for one night the restaurant was every limited as was the breakfast, but the staff were good friendly and the hotel was clean and tidy. We managed to get some wifi. Could have done with a little more life in the town but we were only there one night, Rooms were good and nice and clean.

8/10 Good

Alex, Boston

Liked: Cleanliness
Close to the ski slopes
Room- comfortable enough for two people and reasonably priced, their restaurant is fine, breakfast services are good. The location is excellent for skiers. The hotel offers an option to use their spa to shower if you are skiing during the day after the checkout time which is nice. On the negative the desk service is slow; spa, showers, jacuzzi, room decor - all need updating.

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location,
Having stayed in many ski resorts throughout Europe, I was very pleasantly surprised at the facilities and service on offer at the Christallo. The staff were friendly, courteous and would go out of their way to help you. Breakfast was nothing special, but a lot better than most hotels in ski resorts. The location is nothing short of fantastic (20 metres to the slopes is not an exaggeration). However, someone has to do something about the heating, and find the switch that turns it down. Even with the heating off and the window open (albeit with the curtains shut), the temperature in the room was unbearable. It made the room extremely uncomfortable to sleep in, and it spoilt what would have otherwise been a perfect stay. Other than the heating, I would highly recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front slope with view and central