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Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at New Hotel Collection Smoky Mountains. During your stay, you're just a quick walk from Dolly Parton Statue. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include laundry facilities, a lift and a rooftop terrace
  • On-site recreation includes a gym
  • Just a 5-minute drive from Wilderness at the Smokies and 5 minutes from Sevierville Convention Center

About the Central Hotel, Ascend Hotel Collection

Location 101 E Main Street, Sevierville, TN 37862

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and concierge services are also featured at New Hotel Collection Smoky Mountains. Self parking is free. This Sevierville hotel is smoke free.

  • 16 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

New Hotel Collection Smoky Mountains offers 16 air-conditioned accommodations with fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas. Smart televisions are featured in guestrooms. Kitchens offer fridges, microwaves, dishwashers and coffee/tea makers. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

  • In-room kitchen
  • 2 bathrooms
  • Fireplace
  • Washer and dryer
  • Sitting area
  • Smart television
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Honeybee Coffee – On-site coffee shop.

Seasons 101 – On-site fine-dining restaurant. Open daily.

Sky Lounge 101 – On-site rooftop bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 7:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 7:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Masks are compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Health club access
  • In-room coffee
  • Laundry facilities

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • New Collection Smoky Mountains
  • Central Hotel Ascend Hotel Collection
  • New Hotel Collection Smoky Mountains Hotel
  • New Hotel Collection Smoky Mountains Sevierville
  • New Hotel Collection Smoky Mountains Hotel Sevierville
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