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Sercotel Las Casas de los Mercaderes

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Las Casas de los Mercaderes

Twin Room | Minibar, in-room safe, desk, blackout curtains
Reception
Front of property
Library
Hallway

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
Calle Alvarez Quintero, 9, Seville, Seville, 41004
  • Calle Sierpes
    1 min walk
  • Seville Town Hall
    2 min walk
  • Seville Cathedral
    3 min walk
  • Seville (SVQ-San Pablo)
    46 min drive

Room options

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, blackout curtains

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
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About this property

Sercotel Las Casas de los Mercaderes

Historic Seville hotel in Historical Center with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services.
Sercotel Las Casas de los Mercaderes offers 47 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Seville hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The sightseeing around Sercotel Las Casas de los Mercaderes gets high marks from our customers. During your stay, you're just a quick walk from Seville Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Seville Cathedral and 4 minutes on foot from Giralda Tower
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the historic Sercotel Las Casas de los Mercaderes. For a fee, parking is available.

This 3-star Seville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This café specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Las Casas los Mercaderes Silken Hotel Seville
Hotel Las Casas de Los Mercaderes Seville
Hotel Los Mercaderes
Hotel Mercaderes
Las Casas de Los Mercaderes
Las Casas de Los Mercaderes Seville
Los Mercaderes
Hotel Las Casas Los Mercaderes Seville
Hotel Las Casas Los Mercaderes
Las Casas Los Mercaderes Seville
Las Casas Los Mercaderes
Las Casas los Mercaderes Silken Hotel
Las Casas los Mercaderes Silken Seville
Las Casas los Mercaderes Silken
Hotel Las Casas de Los Mercaderes Managed by Silken
Hotel Las Casas de Los Mercaderes by Silken
Las Casas los Mercares Silken

Sercotel Las Casas de los Mercaderes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 933 reviews" "
Rating 8 - Good. 343 out of 933 reviews" "
Rating 6 - Okay. 88 out of 933 reviews" "
Rating 4 - Poor. 24 out of 933 reviews" "
Rating 2 - Terrible. 8 out of 933 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad se encuentra en el mismo centro de la ciudad lo cual se hace fácil moverse, el hotel está muy limpio y la recepción es increíble.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robbie

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan, BOSTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed in this place and i will come back. Customer service was excellent. The Hotel is excellent across the board.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast more than excellent and room was good the room furniture is poor the staff very good and helpful location excellent.
Stayed 3 nights in Jul 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is very pretty and there is a breakfast available. The staff were very friendly and helpful. The location is amazing- everything I wanted to visit including flamenco shows, was right outside. Sevilla was an incredibly beautiful and interesting place to visit. Safe and pretty area. The room was clean but was a bit claustrophobic as there are no windows. But it was very affordable. If money is tight I would recommend, but I might try for a place with a window next time.
Stayed 1 night in Jul 2024

4/10 Poor

Hakam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I saw few cockroaches inside my room. There was no parking. The staff said sorry. I went parked around there and had to walk over 10 mins to get there and paid €20
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. They have parking garage next to the hotel which it's convenient with luggage at arrival and when leaving. Rooms are comfortable. The hotel is very pretty, clean, safe. Staff was very helpful and friendly. Walkable distance to Las Setas de Sevilla and to La Catedral de Sevilla, from there you can take horse carriage tours to Plaza de España.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice property, friendly staff. Nice sized rooms, but ventilation and windows poor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to attractions, staff are very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and staff were very helpful. A/C was much appreciated after walking in the heat. Very close to Real Alcazar, cathedral, and loads of restaurants, bars and shopping. Traveling solo and felt comfortable walking everywhere. Beautiful city!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, in a fantastic location. Check-in / out staff are polite and professional but don't come across as that friendly and my check out experience was let down by an officious staff member. Breakfast was great and the staff there were fantastic.
Stayed 3 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel for your stay in Sevilla! Excellent!
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Stayed 3 nights in Apr 2024

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No access to water, coffee, or drinks outside of breakfast.
Stayed 3 nights in Apr 2024

8/10 Good

Hesam

Liked: Cleanliness, amenities
Great staff at the front desk.
Stayed 2 nights in Apr 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! They need to improve the quality of the bed and pillows, but the rest is a very good staff, location and service!
Stayed 5 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I stepped into the Sercotel Las Casas de los Mercaderes, I was transported into a world of charm and elegance. This hotel, nestled in an 18th-century house in Seville’s old trading center, is a perfect blend of history and modern comfort. The location is unbeatable, being within 300 meters of the Cathedral and Giralda Tower. It’s also just a short stroll away from plenty of shops and tapas restaurants on Calle Sierpes and in the Santa Cruz district. The rooms are air-conditioned and include satellite TV, a safe, and a minibar. Each room has a private bathroom with a bathtub and a hairdryer. The rooms are pleasant and comfortable, with a good bed and an excellent bathroom. The hotel is surprisingly quiet at night, considering its central location. The hotel’s beautiful central courtyard with a bright glass roof is a sight to behold. The staff at the 24-hour reception are friendly and helpful. The hotel also provides free high-speed internet (WiFi). In conclusion, my stay at the Sercotel Las Casas de los Mercaderes was a delightful experience. The combination of its historical charm, modern amenities, excellent location, and friendly staff made it a memorable stay. I would highly recommend this hotel to anyone visiting Seville.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel location
Perfect location. Very central and walkable to almost everything within 10 to 15 mins. Room could have done with a few more drawers for clothing storage otherwise ideal.
Stayed 3 nights in Apr 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fine stay. We loved the balcony and the bathroom. The beds were not very comfortable and two twin beds are not one queen bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not book a standard room at this hotel !!
Do Not Stay Here if you are booking a Standard Room. We were put in essentially a cellar with a window into an enclosed space. We asked to move and our only option was a smaller room with a window opening into the enclosed lobby. The room had no ventilation. We sucked it up because there was no other option available in town. The service people were friendly and excellent. The location is good and possibly if you book a higher level room they are ok, but do not stay here in a room at their standard advertised price.
Stayed 7 nights in Mar 2024