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Hotel Sercotel Doña Carmela

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sercotel Doña Carmela

Lobby
Seasonal outdoor pool, pool loungers
1 bedroom, minibar, in-room safe, desk
Reception
Café

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
Avda. de Jerez 72, Seville, Seville, 41014
  • Benito Villamarin Stadium
    5 min drive
  • Virgen del Rocio University Hospital
    6 min drive
  • Maria Luisa Park
    7 min drive
  • Seville (SVQ-San Pablo)
    15 min drive

Room options

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

  • 21 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room with extra bed

1 bedroom, minibar, in-room safe, desk

Double Room with extra bed

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Sercotel Doña Carmela

Seville hotel in Bellavista-La Palmera with seasonal outdoor pool and 24-hour front desk
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning. Limited housekeeping is available.
Hotel Sercotel Doña Carmela offers 59 accommodations with minibars and a safe. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and hairdryers. This Seville hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sercotel Doña Carmela. During your stay, you'll be close to Seville Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by car from Seville Cathedral and 9 minutes from Alcázar
  • Local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle within 100 metres is available for a fee. A seasonal outdoor pool, a terrace, and a vending machine are also featured at Hotel Sercotel Doña Carmela. Parking is available for a fee.
For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
Hotel Sercotel Doña Carmela has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 100 metres
  • Parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sercotel Doña Carmela Seville
Hotel Sercotel Doña Carmela
Sercotel Doña Carmela Seville
Sercotel Doña Carmela
Sercotel Dona Carmela Seville
Hotel Sercotel Doña Carmela Hotel
Hotel Sercotel Doña Carmela Seville
Hotel Sercotel Doña Carmela Hotel Seville

Hotel Sercotel Doña Carmela Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 154 reviews" "
Rating 8 - Good. 69 out of 154 reviews" "
Rating 6 - Okay. 28 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard, Loughborough

Travelled with partner
Liked: Staff & service
Parking garage was ridiculous. Difficult to enter & exit, spaces were tight and you had to be in one space only, no overlapping into the space next to yours. Room was tiny, we had to enter/exit the bathroom sideways and we are thin people. It was noisy. You could here the People in the rooms above across, and beside, they push their chairs back across the floor, come in late banging doors and talking loudly every night. It was our worst nights for sleeping on our 4 week road trip around Spain. Cleaning lady was a lovely woman and worked hard.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Stayed 6 nights in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The admission process was smooth and efficient. Daily, the front desk staff greeted us with a warm smile and quick to offer assistance if needed. The property is quaint with some modern touches; the beds perfectly comfortable and linens crisp. Super clean too. Antonio is a gem.
Stayed 4 nights in Dec 2023

6/10 Okay

BERTHA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking at the facility TOO SMALL.
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a bit further from the centre of Seville than I'd realised - my mistake. There are two regular bus services into town, but it does take a while (30-40 minutes depending on traffic). Cross over the big roundabout towards town and the same bus stop serves both the 3 and the 37. Staff very helpful. Bar/cafe decent. Breakfast plentiful and good.
Stayed 5 nights in Oct 2023

10/10 Excellent

Giuseppe, astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 2 nights in Apr 2023

8/10 Good

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel.
The room was large, updated, clean and comfortable bed. Ticked all our boxes for a good night’s stay. The town was full of good local restaurants. In the morning we had breakfast at their sister restaurant. Best latte!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Eugenia

Liked: Cleanliness, staff & service
OK hotel for the price
We stayed in several better hotels for the same price during our trip that were much nicer and better located. Parking is 10 extra euro. The hotel is a little bit old and beds not that comfortable although everything was very clean. About 15-20 minute drive from downtown, good thing is they have a free shuttle every now and then. Area around not that nice to walk around or do stuff.
Stayed 1 night in May 2019

8/10 Good

Sumit

Liked: Staff & service
Good place with friendly staff
Room was ok. Location is a but stray bit they have a shuttle to the most attractions. A nice cafe downstairs and helpful staff. A supermarket across the street. No parking included though.
Stayed 1 night in Dec 2018

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and hotel was a bargain.
Stayed 1 night in Aug 2018

10/10 Excellent

Pui Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and clean. Location is good. It is a bit far from city center. But we drove to city center mainly. Or you can take the bus (2 lines). Bus stop is just about 5 mins from hotel. Parking is easy. You can either pay 7 Euros to park at the hospital car park (right in front of hotel) or you can park on the street for free (if you can find a spot). We were lucky to find a spot for 2 nights. There is a supermarket right next to the hotel.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great Staff, Great location, good and convenient food, close to center, shuttle service and bus stop pretty close. In summary amazing place. All clean, safe. Easy access, watch the gps might send you down the street but it's across the hospital. Food in Sevilla very good, good price and great taste. Lots to see and save streets.

10/10 Excellent

Ed, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel with clean spacious rooms, and easy shuttle service to tourist area.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Sevilla
It was ok. Decent area. Near a train station and bus lines. Wish they had a refrigerator or ice or both. A safe in the room would’ve been nice too. Nice staff. Great cafe downstairs. Beautiful city.

8/10 Good

alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel let down by poor breakfasts
Hotel was good value except for the breakfasts which were dreadful. Reception staff very helpful and the free mini bus into the centre was brilliant as were the drivers.
Stayed 6 nights in Jan 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful stay
Great value. The breakfast buffet was very extensive and of very good quality. Very comfortable bed. Only negative was the frosted bathroom door with a gap that faced the room and gave less than ideal privacy.
Stayed 1 night in Nov 2017

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel staff was great! One night I got there late and the cafeteria was closing however they still made me dinner!
Stayed 2 nights in Sep 2017

10/10 Excellent

James , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with professional frendly staff
It was excellent hotel which we did not expected. It should be a 4 star hotel and value for money. They have a shuttle bus to pick up and drop off to city centre so it was really handy. We parked our car in the parking garage and used hotel shuttle everyday. We will definitely back again this hotel in the future.

10/10 Excellent

Loretta, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect getaway
Hotel is in the center of town and close to everything. The staff is excellent, helpful and very friendly. Only drawback is the parking is so far away.

8/10 Good

SRM, Harrow, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel bit away from town center
We stayed here 2 nights to visit Seville. The hotel is clean, and room was good spacious and clean - the bathroom specially was very clean and spacious. The included breakfast was good too. The hotel is about 15 minutes away by car/transport - not easy to walk to from downtown. However the hotel offers free shuttle service to and from downtown. The frequency could be better but good enough to go site-seeing. Public transport is available as well. The staff was very friendly and provided good advice, There is a restaurant and bar/café in the hotel with good food and efficient service. The free internet service with wifi was very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing memory foam bed, so comfortable.

8/10 Good

Frederick, Fairfax, Va.

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
weak a/c