Regal Riverside Hotel

4.0 star property

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Photo gallery for Regal Riverside Hotel

Lobby
LCD TV
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
34-36 Tai Chung Kiu Road, Sha Tin
  • Prince of Wales Hospital
    ‪10 min walk‬
  • Ten Thousand Buddhas Monastery
    ‪2 min drive‬
  • Sha Tin Race Course
    ‪4 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

Executive Club River View Room

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Executive Club Deluxe Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Standard Queen Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

SPA Deluxe King Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

SPA Superior Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Riverview Twin Room

  • Sleeps 3
  • 2 Single Beds

Premier Riverview King Room

  • Sleeps 3
  • 1 King Bed

Royal Suite

  • 103 sq m
  • Sleeps 3
  • 1 King Bed

Premier Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Executive Club Riverview King Room

  • Sleeps 3
  • 1 King Bed

Prime Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

Premier Queen Single Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Executive Club Superior Twin Room

  • Sleeps 3
  • 2 Large Single Beds

Executive Club Deluxe Twin Room

  • Sleeps 3
  • 2 Large Single Beds

Premier Queen Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

Premier Twin Room

  • Sleeps 3
  • 2 Single Beds

Superior Twin & Sofa Bed Room

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 4 Single Beds

Presidential Suite

  • 138 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Executive Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Club Room

  • 32 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • Sleeps 3
  • 2 Large Single Beds

Superior Triple Room

  • Sleeps 4
  • 3 Large Single Beds

Deluxe Twin & Sofa Bed Room

  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

Premier King Room

  • Sleeps 3
  • 1 King Bed

Superior King Room

  • Sleeps 3
  • 1 King Bed

Prime Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 4
  • 3 Large Single Beds

Prime Deluxe Twin & Sofa Bed Room

  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

Executive Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Standard Queen Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Triple Room

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premier Room (Twin)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Executive Club Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Executive Club Riverview Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Premier Riverview Queen Single

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Executive Club Superior King Room

  • Sleeps 3
  • 1 King Bed

Premier Riverview Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Executive Club Deluxe Twin & Sofa Room

  • Sleeps 4
  • 2 Large Single Beds and 1 Large Single Sofa Bed

Prime Deluxe Twin Room

  • Sleeps 3
  • 2 Large Single Beds

Deluxe Twin Room

  • Sleeps 3
  • 2 Large Single Beds

Similar properties

About this property

Regal Riverside Hotel

Eco-certified hotel with 8 restaurants and health club
8 restaurants, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool and conference space are on-site.
Regal Riverside Hotel offers 1147 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with satellite channels.

Bathrooms include a shower and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body treatments. A variety of treatment therapies are provided, including reflexology.
During your stay at Regal Riverside Hotel, you're just a quick walk from Sha Tin Park. Features include free WiFi in public areas, plus 8 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 8 restaurants
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 10-minute walk of Sha Tin Park and Prince of Wales Hospital
Regal Riverside Hotel offers its guests a health club and a seasonal outdoor pool. There are 8 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5909 square feet (549 square metres) and includes conference space. Spa services, a vending machine, and a garden are also featured at the eco-certified Regal Riverside Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Regal Riverside Hotel was completed in June 2019.

This 4-star Sha Tin hotel is smoke free.

Scene – On-site bar.
Avanti Pizzeria – This steakhouse specialises in Italian cuisine and serves lunch and dinner. Open daily.
Taiwan Delight – This restaurant specialises in Taiwanese cuisine and serves lunch and dinner. Open daily.
Regal Court – This fine-dining restaurant serves lunch and dinner. Open daily.
Vi – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Parking on site (HKD 330 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • 8 restaurants
  • A bar/lounge

Restaurants on site

  • Avanti Pizzeria
  • Regal Court
  • Scene
  • Taiwan Delight
  • Vi

Things to do

  • Health club
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 5,909 square feet of conference space

Outdoors

  • Garden
  • On a river

Spa

  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per accommodation, per night
  • An effective city/local tax rate of 3.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: HKD 330 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children younger than 12 are not permitted in the Executive Club Lounge. The lounge at this property enforces a dress code and is non-smoking.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas is limited to 30 minutes per day.

Property is also known as

Hotel Regal Riverside
Regal Hotel Riverside
Regal Riverside
Regal Riverside Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Sha Tin
Riverside Regal
Riverside Regal Hotel
Regal Riverside Hong Kong
Regal Riverside Hotel Hong Kong
Regal Riverside Hotel Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Hotel Hotel Sha Tin

Regal Riverside Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 261 out of 1002 reviews
Rating 8 - Good. 403 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mandy

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very well set up rooms. Plenty of room for luggage and excellent employees.

6/10 Okay

Keith

Disliked: Property conditions & facilities
Need to change the room for 2 times as the condition were no good
Stayed 1 night in Dec 2024

10/10 Excellent

NELSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the room have USB port will be better.
Stayed 1 night in Nov 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities
A good location which is close to the Metro station and bus stops. The reception staff is very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

NELSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs. Hotel is old but in good location , walkable to two subway lines、bus stops and shopping mall.
Stayed 6 nights in Nov 2024

6/10 Okay

Jennie

Disliked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Aug 2024

4/10 Poor

FAN KWONG CHARLES

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water leaking from bathroom and poor maintenance
The bathroom was in bad condition. Water was leaking from there to the door entrance and the bed adjacent to the wall. The carpet was wet and even the bed skirt was wet. There was water wet stains on the wall outside the bathroom. Air conditioning was put on while we entered the room in first time, and apparently the housekeeper department realized the room was not in good condition so it kept the air conditioning on at all times. We noticed the leaking status on the second night and requested to move to another room ( #749 to #758) The agent commented and admitted this is an old hotel so it is not common to have such worse conditions! location wise it is closer to our friends nearby, but to pick this hotel is one of the worst experience in hotel staying of east Asia.
Stayed 3 nights in Nov 2024

8/10 Good

Da Bao

Travelled with group
Liked: Cleanliness
Ordinary but clean
Stayed 1 night in Nov 2024

8/10 Good

Che Wing

Travelled with family
Liked: Amenities
The hotel is very dated but you pay for what you get Public transport very good and within walking dis table to the shopping centres and train stations
Stayed 1 night in Nov 2024

10/10 Excellent

NELSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thirt time stay here. Like the area, we are planning when we come to visit Hong Kong again, will stay here again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Gordon

Make sure you get the right room
Stayed 6 nights in Nov 2024

2/10 Terrible

Gordon

Business traveller
Disliked: Amenities, property conditions & facilities
Besides a bed and bathroom, not even a desk nor a bench for suitcases. Doesn’t matter a chair nor a closet can fit in the belongings for one person. My backpack, hand carrying bag and my suitcase are all on the floor. I can only place my laptop on the bed!!
Stayed 3 nights in Nov 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy neighbours
It was mostly good and we had an amazing view. We had six nights and could hear our neighbours on both sides every night but that was the only negative thing.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yee Wan

Stayed 3 nights in Oct 2024

6/10 Okay

Rennie

Liked: Staff & service
The room is really small but clean . We are both small and short , if you are bigger and taller , it would be difficult to move around . Tha cleaning ladies are nice . The main desk , they are efficient but seem a little abrupt when we ask questions . It is quite convenient .
Stayed 3 nights in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The tub was narrow and the glass divider was short and the shower water flush out and no 110 volt power supply plug 220 volt power plugs were limited should install more
Stayed 3 nights in Nov 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
My go-to for the past 6 years. Never fails to deliver excellent service.
Stayed 6 nights in Nov 2024

6/10 Okay

Eddy

Disliked: Cleanliness
Enter the room had strong smoking smell
Stayed 1 night in Nov 2024

6/10 Okay

Leo

Disliked: Cleanliness
Adequate for the price
Stayed 3 nights in Nov 2024

10/10 Excellent

NELSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs. Big room but need to update.
Stayed 6 nights in Nov 2024

6/10 Okay

Leo

Liked: Staff & service, room comfort
The bathroom floor was unclean and the bath tub doesn’t drain properly. The shower head doesn’t stay secure abd flops to onto the tub.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yanqing

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jie Ling

Stayed 2 nights in Oct 2024

10/10 Excellent

Yau Fun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024