InterContinental Shanghai Harbour City, an IHG Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Gym

Parking included

24/7 front desk

Room service

Explore the area

No. 1 South Island, Harbour City Pudong, Shanghai, Shanghai, 201306

Dishui Lake
12 min drive
Shanghai Lingang New Town Expo Center
13 min drive
Shanghai Disneyland©
28 min drive
Shanghai (PVG-Pudong Intl.)
37 min drive

Room options

Shower, hair dryer, dressing gowns, towels

Premium Room, 1 King Bed, Balcony

53 sq m
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

45 sq m
Sleeps 3
1 Single Bed

Classic Room, 2 Double Beds

45 sq m
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed

53 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Balcony, Lake View

45 sq m
Lake view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed (Kids Theme)

53 sq m
Lake view
Sleeps 3
1 King Bed

Classic Room, 2 Double Beds, Balcony, Lake View

45 sq m
Lake view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Balcony

114 sq m
Sleeps 3
1 Single Bed

Premium Room, 2 Double Beds

53 sq m
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Balcony, Lake View

53 sq m
Lake view
Sleeps 4
2 Double Beds

Premium Room

53 sq m
Sleeps 3
1 Single Bed

Classic Room, 2 Double Beds, Balcony

45 sq m
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Accessible, Balcony

53 sq m
Sleeps 3
1 King Bed

Premium Room, 2 Double Beds, Balcony

53 sq m
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Balcony, Lake View

114 sq m
Lake view
Sleeps 3
1 Single Bed

Premium Room, 1 King Bed, Lake View

53 sq m
Lake view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed

85 sq m
Sleeps 3
1 King Bed

Royal Suite, 1 Single Bed

333 sq m
Lake view
Sleeps 3
1 Single Bed

Suite, 1 Bedroom

114 sq m
Sleeps 3
1 Single Bed

Classic Room, 1 King Bed, Balcony

45 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

45 sq m
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Lake View

114 sq m
Lake view
Sleeps 3
1 Single Bed

Suite, 2 Bedrooms, Lake View

160 sq m
Lake view
Sleeps 6
1 Single Bed

Junior Suite, 1 King Bed, Lake View

85 sq m
Lake view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Balcony (Camping Theme)

53 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Luxury Shanghai hotel in Pudong with 4 restaurants

Along with 4 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Self parking is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.

InterContinental Shanghai Harbour City, an IHG Hotel offers 330 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

You'll find features such as free self-parking, plus 4 restaurants and an indoor pool at InterContinental Shanghai Harbour City, an IHG Hotel.

Free WiFi and wired Internet
Free self-parking
Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym, a sauna and a playground
8 minutes by car from Donghai Bridge and 12 minutes from Dishui Lake

InterContinental Shanghai Harbour City, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury InterContinental Shanghai Harbour City, an IHG Hotel. Self parking is free.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Dragon Restaurant – This restaurant serves lunch and dinner.

Cafe Bistro – This buffet restaurant serves breakfast, lunch and dinner.

Breeze Lobby lounge – On-site café.

Alps Haus Beer House – On-site pub.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet

Parking and transport

Free self parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Alps Haus Beer House
Breeze Lobby lounge
Cafe Bistro
Dragon Restaurant

Things to do

Bicycle rentals
Gym
Indoor pool
Outdoor pool
Playground
Sauna

Family friendly

Indoor pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

Lift

Room amenities

Bedroom

Premium bedding

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Air conditioning
Free daily newspapers
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at InterContinental Shanghai Harbour City, an IHG Hotel

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 159 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Harbour

Crowne Plaza Harbour Hotel Shanghai City

Crowne Plaza Shanghai Harbour City

Crowne Plaza Shanghai Harbour City Hotel

Crowne Plaza Harbour City Hotel

Crowne Plaza Harbour City

InterContinental Shanghai Harbour City, an IHG Hotel Reviews

7.8

Good

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Verified traveller

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

29 Nov 2021

Liked: Cleanliness, staff & service, room comfort

Family trip

Can't turn off the ceiling light.

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family

29 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group

24 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay

Everything is perfect. Love the room that’s overlooking the Dishui Lake and the outdoor pool. Early in the morning, feel free to walk around the vicinity and enjoy the scenery and the fresh air.

Stayed 3 nights in Jul 2021

4/10 Poor

Daniel

22 Jul 2019

Disliked: Staff & service

I have to say my stay at the Crowne Plaza Shanghai Harbor City was subpar. Unfortunately what could have been a great experience was taken away by the low quality and minimal choice of food, bad employee service, nickel-and-diming on hotel services, suspicious vending machines not working forcing you to their high price of drinks (both non alcoholic and alcoholic), bad and smelly A/C. It feels like an old hotel with that dingy smell just handing on by most likely government funding. The architecture is wonderful and the grounds and lake are great. Unfortunately for them there are 100s of other hotels to stay in Shanghai many for the same or better price that are much better than this. It's an hour from the Pudong airport in the opposite direction making this facility around 2 hours away from Shanghai. (FYI you can get to downtown Shanghai in ~7 minutes using their MagLev train from the Pudong airport). My main reason for staying at this facility was for business which was in that area. And there are very few hotels around there. The surrounding area is still being developed so don't expect to find much of anything but a few local restaurants.

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

7 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hardware, software needs improvement

Hotel is what you would expect for a four star. Room is a bid dated but clean. Not many guests staying at this hotel mainly due to local area still under heavy development. Designed mainly as a vacation resort. Service needs to be improved. For example, there are many servers in the restaurant (Chinese style), but most of them just stand around. They should take away finished dishes on our table. Also, two of the hotel staff members in their uniform sat down and starting eating next to us. I honestly don't know if this is appropriate. But in all my experiences stay in a hotel (4 star and above), this was the first time. It felt awkward.

Stayed 1 night in Jul 2019

8/10 Good

bx

7 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but it is far from shang hai city center.

Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

22 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay for business travel

Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

28 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a short get away!

Overall a really enjoyable stay. It’s a great place to stay if you want to get away for a couple of days as there’s nothing close by.

10/10 Excellent

Shetul

26 Jun 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel - Closest to the Airport

Great Location. Very close to Airport.

Stayed 1 night in Jun 2017

8/10 Good

Shetul

26 Jun 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Shanghai - Best Location Close to Airport

The location is fantastic. Very close to the airport. very convenient if you have a early morning flight out of Shanghai.

Stayed 1 night in Jun 2017

4/10 Poor

Julia

20 Sept 2016

Disliked: Staff & service, property conditions & facilities

Terrible Food and lousy service

The food was terrible, mostly deep frozen and very tasteless. Even worth was the service in the Crown Plaza. Absolutely not recommendable.

8/10 Good

christy, central california

27 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shanghai lake

Room was very nice . A little far from city but close to metro . Hotel staff was very helpful. Food was a little on expensive side compare to restraunts in Shanghai .

8/10 Good

Keechoo

12 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Holly, Shanghai

11 Jul 2016

Disliked: Room comfort

Quirky get away from the city, but poor execution

It's a shame that it is managed the way it is as it is such a cool thing right outside the city, but there is a few key decisions that blow my mind, but make a big difference. I live in China, so am used to the quirks of Chinese hotels, but was hoping for a little more being a western chain. 1) The pictures showed all the rooms to have balcony, but over half do not and we came prepared to relax on our balcony and look at the lake - wasn't possible. 2) The pool is lakeside, however, they built shrubbery all around the edge of it, so that when you lay by the pool you have no idea you are near the lake. What is the point of that? 3) We had to pre-order all of our drinks from the hotel lobby and have them deliver it paced out because there was no set waiter taking orders by the pool. 4) We had read other reviews, so we were prepared for this, but the only place to get drinks is the beer garden (in the middle of the hotel- no view of lake) that goes from 6-9 and as soon as 9:00 hits the music and food and beer stops. The manager really tried to accomidate us, but I think this place was a good idea but was executed very poorly.

8/10 Good

Alexander, Shanghai

20 Jun 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Great hotel with deficiencies in service

Overall it is a great hotel! We loved the pool! The great rooms and also the employees had very friendly, although many of them really lack in English. What is a absolute no-go, is what happened at breakfast! We would really have loved our stay, but such an experience can bring a bad taste into the overall stay.

10/10 Excellent

Geshun, shanghai

29 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

clean room, well trained staff

2/10 Terrible

Alex, CR

12 Aug 2015

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't waste your money!

After living in Shanghai for a while now, I thought this hotel would be a good option for a quick getaway from the city. The hotel is falling apart, no maintenance at all. Poor service and staff speaks little to no english (this is a Crowne Plaza!). Hotel room is just ok. There was a piece of glass on the carpet that got stuck into my foot, I guess they don't vacuum. The pool closes from 12 to 3pm because they have to clean...WHAT?! That's the best time to enjoy a pool. I complained and they told me it was for the guests' safety since the sun is too dangerous, true, but let me make that call... On top of that the staff collects all the pool towels at 12pm because they need to wash them. Again, I complained and the front desk manager told me they did it for the afternoon guests, what a joke! I guess I'm not a paying guest...Food is below average, far from an "International" experience. Bottom line, don't bother booking this hotel, you will be disappointed !

8/10 Good

Krista, Beaumont

9 Jun 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Overrated for the services.

Checkin was efficient, but not very friendly. No conversation was made, and we had to carry our own luggage from the shuttle drop off to the hotel, and then to our rooms *which for a high standard hotel was very, very poor service. The rooms and hotel amenities were amazing. Very clean and spacious. The outdoor pool was shut down when we were there, which was a major bummer as that was half the reason we splurged to stay here. The location of this hotel is very poor. It's far from the city center, and about an hour walk from the metro. Good location if you want to be isolated in a ghost town, with staff that barely know any English and don't respect that you're paying to stay there.

8/10 Good

Verified traveller

25 Jan 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

better eat out

hotel western restaurant service was way too slow for dinner time. taste was nice. anything else are good.

8/10 Good

mark, Australia - SA - Adelaide

3 Nov 2013

Liked: Cleanliness, property conditions & facilities

no tours availables

8/10 Good

recent visitor, USA

8 Jul 2013

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

lights on nobody home

beautiful hotel. Management clueless about running a hotel. However, breakfast was excellent.

10/10 Excellent

Robert, Australia - NSW - Regional NSW

27 May 2013

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: State of the art; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate;

8/10 Good

Yan

Travelled with group

31 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

临湖阳台房很舒服，酒店里周边环境不错，可以环湖走走。

Stayed 1 night in Oct 2021

8/10 Good

Kwok Wai

Travelled with family

10 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2021

InterContinental Shanghai Harbour City, an IHG Hotel

Choose dates to view prices

Photo gallery for InterContinental Shanghai Harbour City, an IHG Hotel

Reviews

Good

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

View all photos for Standard Room

Standard Room

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, Lake View

Classic Room, 1 King Bed, Balcony, Lake View

View all photos for Premium Room, 1 King Bed (Kids Theme)

Premium Room, 1 King Bed (Kids Theme)

View all photos for Classic Room, 2 Double Beds, Balcony, Lake View

Classic Room, 2 Double Beds, Balcony, Lake View

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Balcony, Lake View

Premium Room, 2 Double Beds, Balcony, Lake View

View all photos for Premium Room

Premium Room

View all photos for Classic Room, 2 Double Beds, Balcony

Classic Room, 2 Double Beds, Balcony

View all photos for Premium Room, 1 King Bed, Accessible, Balcony

Premium Room, 1 King Bed, Accessible, Balcony

View all photos for Premium Room, 2 Double Beds, Balcony

Premium Room, 2 Double Beds, Balcony

View all photos for Suite, 1 Bedroom, Balcony, Lake View

Suite, 1 Bedroom, Balcony, Lake View

View all photos for Premium Room, 1 King Bed, Lake View

Premium Room, 1 King Bed, Lake View

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Royal Suite, 1 Single Bed

Royal Suite, 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

View all photos for Suite, 2 Bedrooms, Lake View

Suite, 2 Bedrooms, Lake View

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

View all photos for Premium Room, 1 King Bed, Balcony (Camping Theme)

Premium Room, 1 King Bed, Balcony (Camping Theme)

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About this property

InterContinental Shanghai Harbour City, an IHG Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment