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Grand Kempinski Hotel Shanghai

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Kempinski Hotel Shanghai

View from room
Indoor pool, pool loungers
Executive lounge
Executive Suite | Down duvets, minibar, in-room safe, individually decorated
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • 24/7 front desk

Explore the area

Map
1288 Lujiazui Ring Road, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    11 min walk
  • Tavola
    5 min walk
  • South Pudong Road Station
    6 min walk
  • Shanghai (PVG-Pudong Intl.)
    43 min drive

Room options

View all photos for Grand Skyline View King Room

Grand Skyline View King Room | City view

Grand Skyline View King Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite

Skyline Suite | City view

Skyline Suite

  • 102 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Skyline View King Room

Grand Club Skyline View King Room | City view

Grand Club Skyline View King Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bund View Twin Room

Deluxe Bund View Twin Room | Lake view

Deluxe Bund View Twin Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Skyline View Twin Room

City view

Grand Skyline View Twin Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room | City view

Club Skyline View Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Bund View Twin Room

Club Bund View Twin Room | Lake view

Club Bund View Twin Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Club Skyline View Twin Room

City view

Grand Club Skyline View Twin Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Bund View King Room

Deluxe Bund View King Room | Lake view

Deluxe Bund View King Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Skyline View Twin Room

Premier Skyline View Twin Room | City view

Premier Skyline View Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Skyline View King Room

Club Skyline View King Room | City view

Club Skyline View King Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Bund View King Room

Club Bund View King Room | Lake view

Club Bund View King Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite

Diplomatic Suite | Lake view

Diplomatic Suite

  • 104 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Skyline View King Room

Premier Skyline View King Room | City view

Premier Skyline View King Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Bund View King Room

Grand Bund View King Room | Lake view

Grand Bund View King Room

  • 56 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Pudong Shangri-La, Shanghai

Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (781)
The price is €138
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Pudong Shangri-La, Shanghai

About this property

Grand Kempinski Hotel Shanghai

Luxury hotel connected to the convention centre in Downtown Shanghai with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
Grand Kempinski Hotel Shanghai offers 686 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Kempinski Hotel Shanghai. During your stay, you'll be connected to the convention centre and just a quick walk from Lujiazui Central Greenland. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, aromatherapy or facials at Yhi Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes by foot from Oriental Pearl Tower and a 2-minute drive from The Bund
Grand Kempinski Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and spa services are also featured at the luxury Grand Kempinski Hotel Shanghai. Free self parking is available.

This Art Deco Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Elements – This restaurant serves breakfast, lunch and dinner.
Acqua – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Suntime Century – This restaurant specialises in Chinese cuisine. Open daily.
Albero – This restaurant specialises in Spanish cuisine. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Albero
  • Elements
  • Red Passion
  • Suntime Century

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: 100-per cent of room rate for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Kempinski Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100 per cent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A swimming cap is mandatory in the swimming pool.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Kempinski
Grand Kempinski Hotel
Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Shanghai Grand Kempinski
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Grand Kempinski Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

davidson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jilbert, La Crescenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying in this property for 10 years on every visit to Shanghai. By far the best service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good location and nice property
Would have loved a room with Pearl tower river that we didn't get :( We had a river view room though. Breakfast spread was very nice. Room service was fast.
Stayed 2 nights in Aug 2024

8/10 Good

kiattichai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks old and hasn't been renovated.
Stayed 3 nights in Aug 2024

4/10 Poor

Pavel, Sunny Isles Beach

Stayed 1 night in Aug 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and couldn't help you enough, room was spacious and comfortable, and hotel was in close proximity to anything or anywhere I needed to go. Only annoying thing was that there was only 2 of 50 channels that catered for English speaking countries.
Stayed 3 nights in Aug 2024

6/10 Okay

Ling Feng

Liked: Cleanliness, staff & service
None
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall this hotel which the only hotel I always stay when visiting Shanghai is excellent except my last visit on the 04th of August. I put my AirPods on the side table and when the female cleaner finished cleaning up, it wasn’t there anymore and the hotel insisted the cleaner didn’t take it. I checked my Find My Device and the location is somewhere unknown to me on that certain street. My fault should not have left valuable item like this.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurizaida Soares

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel. It's very clean and has a classy atmosphere. The Pearl Tower is just a 5-minute walk away, and the Shanghai Aquarium is only 2 minutes away. The staff are extremely helpful and polite.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, situated close to a lot of anemeties.
Stayed 1 night in Jul 2024

10/10 Excellent

Kangning

Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with lovely staff ! hope to return again soon
Stayed 2 nights in Jul 2024

10/10 Excellent

HI ALLIANCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Zuobao

Stayed 2 nights in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect
Stayed 6 nights in Jul 2024

10/10 Excellent

Lijun

Stayed 1 night in Jul 2024

4/10 Poor

Yiming

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and broken room system
Stayed 2 nights in Jul 2024

2/10 Terrible

Tony

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Bad Service of a 5 Star hotel
Random lady stand at lift lobby at 1.30am asking me want service. When i report to front desk, they dont seem to be apologetic. Stayed 2 night, first night my room air con not working, sweating whole night while sleeping. Report the next day and the technician confirmed air con malfunction and change my room, again not apologetic at all for causing inconveniences to me.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are spacious and bund view is great
Stayed 2 nights in Jul 2024

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

seyed hani elamahdi mortazavi

Business traveller, Travelled with partner
Disliked: Staff & service
it was average
Stayed 4 nights in Jul 2024

6/10 Okay

Chelsa

Liked: Cleanliness, room comfort
Disliked: Staff & service
3 star
First impression of this hotel: Failed. The check in staff is absolutely not friendly not all. You won’t feel like you are welcome at all. The security staff is much friendlier. The room is quite old looking. They need to renovate the hotel. Location: Around 10 plus mins to the train station. There’s not much food option available here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Neil

Stayed 3 nights in Jun 2024

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Great location but the propert is showing it’s age and could use some repairs
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2024