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Hilton Shanghai City Center

4.5 star property

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Photo gallery for Hilton Shanghai City Center

Exterior
Lunch and dinner served, Japanese cuisine
Guest Room, Twin | Premium bedding, down duvets, Select Comfort beds, minibar
Reception hall
Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050
  • Former French Concession
    ‪7 min walk‬
  • Jing'an Temple
    ‪9 min walk‬
  • West Nanjing Road
    ‪19 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪24 min drive‬

Room options

View all photos for Guest Room, King

Guest Room, King | Premium bedding, down duvets, Select Comfort beds, minibar

Guest Room, King

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Suite

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, King

Executive Deluxe Room, King | Premium bedding, down duvets, Select Comfort beds, minibar

Executive Deluxe Room, King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite) | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 1 King Bed (Ambassador Suite)

  • 198 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Accessible

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | View from room

Premium Suite, 1 King Bed

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 280 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Twin

Guest Room, Twin | Premium bedding, down duvets, Select Comfort beds, minibar

Guest Room, Twin

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Japanese Deluxe Garden View Room

  • Sleeps 2
  • 1 King Bed

Crystal Suite

  • Sleeps 2
  • 1 Queen Bed

Executive Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Grand Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Nikko Deluxe Twin Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Dining

Conrad Shanghai

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1006)
The price is €169
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Conrad Shanghai

About this property

Hilton Shanghai City Center

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, self parking and conference space.
Hilton Shanghai City Center offers 381 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Hilton Shanghai City Center, you're just a quick walk from Jing'an Temple. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Japanese cuisine while dining at Osteria Twelve 16意大利餐厅
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 9 minutes on foot from Jing'an Temple
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Hilton Shanghai City Center offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Event space at this hotel measures 4553 square feet (423 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The luxury Hilton Shanghai City Center also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available. A complete renovation of Hilton Shanghai City Center was completed in July 2024.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Osteria Twelve 16意大利餐厅 – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CNY 80 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A restaurant

Restaurants on site

  • Osteria Twelve 16意大利餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,553 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Please note that the executive lounge is closed until further notice.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Airport shuttle fee: CNY 800.00 per vehicle (one way)
  • Self-parking fee: CNY 80.00 per stay
  • Rollaway bed fee: CNY 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Shanghai City Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai
Hilton Shanghai City Center Hotel Shanghai

Hilton Shanghai City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. I recommend you good direct being Hitels.com have slashed their rewards program to nothing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel at a great price. I found my go too hotel in Shanghai.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, great staff
I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to French concession area
Stayed 3 nights in Nov 2024

10/10 Excellent

Cui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will come back again
Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Stayed 4 nights in Oct 2024

8/10 Good

xiaoming

Business traveller
Liked: Amenities, property conditions & facilities
Nice and clean place
Stayed 2 nights in Sep 2024

10/10 Excellent

Nobuhiko

Stayed 3 nights in Oct 2024

10/10 Excellent

CHEUK KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that I definitely will stay again.
The hotel has just finished renovation for a few months, everything is new ( colleague say that their rooms has always been good tho), room is spacious and comfortable. Among everything I appreciate most about the air conditioning, it is very responsive but also quiet enough for sleeping. Also, their staff are extremely nice and helpful ( and Thank you Simon for staying with us at the entrance the whole time while we wait for the airport pick up :D )
Stayed 3 nights in Nov 2024

6/10 Okay

Seungjin

Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect to stay for business trip
部屋が広々としていて快適でした。ジムのトレーニング設備も充実しており毎朝利用しました。朝食のビュッフェも申し分ないです。次回出張時もこのホテルを利用すると思います。場所も高速のすぐそばで空港にも便利です。
Stayed 3 nights in Nov 2024

10/10 Excellent

Pui shan susanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗手間設施有待改善
洗手間的設計與浴室不連接十分不便，浴缸沒有門分間，若是明友同行也是不能使用，
Stayed 3 nights in Nov 2024

10/10 Excellent

thanh binh

Stayed 4 nights in Nov 2024

8/10 Good

CHENG CHU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jiyoung

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived in the Hotel at 3pm from the airport. The room wasn’t ready and the reception told me that they are not sure if the room will be ready even an hour later. We had another schedule so we had to clean up at the public restroom and leave the hotel to go our next appointment. Didn’t get any official apologies or a sorry note or anything. They don’t have anything to say about this situation except the room is not ready and they are not sure when the room will be ready.
Stayed 1 night in Nov 2024

6/10 Okay

chiachen

Business traveller
Liked: Staff & service
Disliked: Room comfort
要注意冷氣是否有問題
冷氣不冷，調整到16度室內還是26度，第一晚有冷，第二晚上忽冷忽熱，但三晚感覺都是送風⋯⋯非常不舒服
Stayed 3 nights in Oct 2024

8/10 Good

Yongwoo

Stayed 2 nights in Sep 2024

10/10 Excellent

Enrica chi man

Stayed 1 night in Aug 2024