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Hyatt on the Bund, Shanghai

5.0 star property

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Photo gallery for Hyatt on the Bund, Shanghai

Bar (on property)
Exterior
Diplomat Suite King | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Hot tub
  • Pool
  • Bar
  • Housekeeping

Explore the area

Map
199 Huang Pu Road, Shanghai, Shanghai, 200080
  • Nanjing Road Shopping District
    ‪15 min walk‬
  • Oriental Pearl Tower
    ‪4 min drive‬
  • The Bund
    ‪5 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Bund Suite River View King

Deluxe Bund Suite River View King | Premium bedding, minibar, in-room safe, desk

Deluxe Bund Suite River View King

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Pearl Tower River View King

Pearl Tower River View King | Premium bedding, minibar, in-room safe, desk

Pearl Tower River View King

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View King

Bund View King | Premium bedding, minibar, in-room safe, desk

Bund View King

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite King

Diplomat Suite King | Premium bedding, minibar, in-room safe, desk

Diplomat Suite King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, minibar, in-room safe, desk

Superior Twin

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Bund Suite King

Bund Suite King | Premium bedding, minibar, in-room safe, desk

Bund Suite King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club River View Twin

Premium bedding, minibar, in-room safe, desk

Club River View Twin

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club River View King

Club River View King | Premium bedding, minibar, in-room safe, desk

Club River View King

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Twin

Bund View Twin | Premium bedding, minibar, in-room safe, desk

Bund View Twin

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Pearl Tower River View Twin

Pearl Tower River View Twin | Premium bedding, minibar, in-room safe, desk

Pearl Tower River View Twin

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe River View King

Club Deluxe River View King | Premium bedding, minibar, in-room safe, desk

Club Deluxe River View King

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe River View Twin

Premium bedding, minibar, in-room safe, desk

Club Deluxe River View Twin

  • 45 sq m
  • Valley view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King

Premium bedding, minibar, in-room safe, desk

Superior King

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The Westin Bund Center, Shanghai

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1000)
The price is €163
for 1 room
includes taxes & fees
25 Mar - 26 Mar
The Westin Bund Center, Shanghai

About this property

Hyatt on the Bund, Shanghai

Luxury hotel with 6 restaurants and full-service spa
6 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Hyatt on the Bund, Shanghai offers 620 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and in-room fitness are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Hyatt on the Bund, Shanghai, you'll be within walking distance of Nanjing Road Shopping District. You'll find features such as free WiFi in public areas and free self-parking, plus 6 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, manicures and pedicures or hydrotherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 15 minutes by foot from Nanjing Road Shopping District and a 3-minute drive from People's Square
  • Cruise terminal shuttle service available for a fee
Hyatt on the Bund, Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 18 meeting rooms, and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Hyatt on the Bund, Shanghai. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Aroma – This restaurant serves breakfast, lunch, dinner and light fare.
Tea Room – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.
Xindalu -China Kitchen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Vue Restaurant – This restaurant specialises in Modern European cuisine and only serves dinner. Open daily.
Vue Chinese Dining – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 129 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Tea Room
  • Vue Chinese Dining
  • Vue Restaurant
  • Xindalu -China Kitchen

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from February 20 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt on the Bund, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 450 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 for adults and from CNY 129 for children
  • Rollaway bed fee: CNY 450 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bund Hyatt
Hyatt Bund
Hyatt Hotel Bund
Hyatt Hotel Shanghai
Hyatt On The Bund Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Shanghai Hyatt
Hyatt Shanghai
Hyatt Hotel Shanghai
Hyatt Bund
Hyatt On The Bund
Hyatt on the Bund, Shanghai Hotel
Hyatt on the Bund, Shanghai Shanghai
Hyatt on the Bund, Shanghai Hotel Shanghai

Hyatt on the Bund, Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 848 reviews
Rating 8 - Good. 254 out of 848 reviews
Rating 6 - Okay. 86 out of 848 reviews
Rating 4 - Poor. 45 out of 848 reviews
Rating 2 - Terrible. 21 out of 848 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jianfeng

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

david

Liked: Staff & service
Disliked: Cleanliness
Disappointing
We had to move rooms twice because the rooms were dirty. The first room the carpets/floor hadn't been cleaned, there was crumbs of food all over the floor and on the chair within the room. We informed the front desk, who were actually very good, and were told it would be cleaned by the time we were back from a walk. It hadn't been cleaned some 5 hours later so they move us. The second room was the same but also had hair in the sink and bath where the room hadn't been cleaned. Again, I complained and 45 mins later they moved us. The last room was good but the air-conditioning was not good enough considering the current temperature in Shanghai. I guess they use power saving at night to reduce their costs and so during the night is got warmer and warmer till around 7 when it started to feel cooler again. Overall, the hotel is tired and in need of renovation. I would say it's not worth the money it cost.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The view of the bund from the room was amazing. However, the room definitely need a new coat of paint and update the switches.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service great facilities, views and location
Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
Stayed 1 night in Aug 2021

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab location
The location of this hotel is fabulous. The Bund lies before you and you have easy access to restaurants and sceinic spots.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was great.
Stayed 1 night in Sep 2021

8/10 Good

Francesco Paolo

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot spot but is it too hot?
Hotel with fabulous views, great restaurant with Sunday champagne brunch and excellent club service. My only complaint is that the ac in restaurants and club lounge is poor- a much mentioned complaint so I’m surprised still not rectified.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there is a construction project going on right in front of the hotel. Other than that, everything was great.
Stayed 1 night in Apr 2021

10/10 Excellent

Palanisamy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent the new year eve there and enjoyed a decent night, with free parking provided on site.
Stayed 1 night in Dec 2020

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, petty issues, worth the price
The view was beautiful although the shape of the building allows you to view inside other guests rooms and them yours. The bed was comfortable and clean. Bathroom was clean and beautiful. The carpet, chair and other decor were in need of a good cleaning or replace them to update. The room temperature was very warm. We tried to turn the heat down and off, but it was very warm all night. Hotel bar is has an amazing view with many cocktails choices and a short list of food options. The pool and locker rooms were bright, beautiful and spacious, but you must have a swim cap or purchase one for 120rmb.
Stayed 1 night in Dec 2020

8/10 Good

Trillium

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but too hot
Great views from many rooms but our had construction going on below. The Vue bar upstairs is lovely. The room was extremely hot and even after calling there was nothing they could do.
Stayed 1 night in Dec 2020

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did the trick
Good room for the price but not over the top fancy. Amenities on site are great. Location is good also. Breakfast hits. Rooftop lounge is a winner.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Food top - condition needs improvement.
Very good food, breakfast and Happy Hour offerings were delicious, free drinks for Happy Hour if you book club rooms. However, view from the club rooms to the skyline is not the best. Great location. Overall the Hotel needs a deep renovation - mediocre condition of rooms and public areas do not make you feel like 5 stars.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of LJZ, Pearl Tower was nice. Friendly staff. Closer to the subway would have been nice
Stayed 1 night in Jul 2020

10/10 Excellent

Stormer, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal view of the Bund from the rooftop bar. Amazing location. Right in the centre of everything! Walking distance to the Bund, major shopping areas and short taxi ride to the beautiful Yu Gardens. The staff was really friendly and helpful. Our room was beautiful! Clean, modern and fabulous views of the Bund!
Stayed 1 night in Jun 2019

10/10 Excellent

J-Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

2/10 Terrible

Chad, Canada

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately staff could not speak English. I was missing laundry from the room. Breakfast area was a problem as they sat us at someone’s supposed reserved table and caused for commotion. Overpriced for the service
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
다른 곳을 추천드립니다.
뷰는 좋았고 서비스도 너무 좋았지만, 아래가 공사중이어서 29층임에도 밤에 소음때문에 잠들기 어려웠습니다. 그리고 용접 불빛때문에 창문을 열어놓고 잘 수도 없었습니다... 조식도 너무 맛이없어서.. 서비스 빼고는 별로였습니다. 특히 화장실에서 찌린내가 너무 심하게 나서.. 다음엔 다시 안가려구요
Stayed 1 night in Jan 2020

8/10 Good

Annie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has my recommendation!
Good view of the Bund from our room. Spacious & consistence good services from reception, to room services, restaurants, bell boy, etc. Except amenities in room. Tea & coffee were not replenished. And basis items are not provided unless you request. Housekeeping needs improvement, We check out for a night to travel to Hangzhou but requested to stay in the same rooms which the reception kindly agreed. When we check in one night later, the tea & coffee was not replenish and a plastic bag we left behind accidentally in the coffee making cabinet was not cleared. Otherwise our stay was excellent.
Stayed 2 nights in Dec 2019