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L'otel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L'otel

Front of property – evening/night
View from property
Lobby
Loft, 2 Single Beds | Living room | LCD TV
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
385 Old Humin Road, Xuhui, Shanghai, Shanghai, 200237
  • Xujiahui Shopping District
    7 min drive
  • Former French Concession
    7 min drive
  • Shanghai Stadium
    8 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    29 min drive

Room options

View all photos for Standard Room, 1 Bedroom (L'otel)

Standard Room, 1 Bedroom (L'otel) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Bedroom (L'otel)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Loft

Loft | Premium bedding, in-room safe, desk, blackout curtains

Loft

  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | Premium bedding, in-room safe, desk, blackout curtains

Basic Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite Room

Deluxe Suite Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Loft, 2 Single Beds

Loft, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Loft, 2 Single Beds

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Room

Suite Room | Premium bedding, in-room safe, desk, blackout curtains

Suite Room

  • Sleeps 2
  • 1 King Bed OR 1 King Bed and 1 Single Bed

Similar properties

Front of property

Grand Mercure Shanghai Hongqiao

Spa
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (1031)
The price is €73
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Grand Mercure Shanghai Hongqiao

About this property

L'otel

Riverfront Shanghai hotel in Xuhui with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference centre and self parking.
L'otel offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at L'otel, you'll be within walking distance of Shanghai Botanical Garden. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • Enjoy international cuisine and garden views while dining at Lemon Cafe
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from The Bund and 10 minutes from Jing'an Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury L'otel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Lemon Cafe – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: CNY 78 for adults and CNY 38 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lemon Cafe

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.00.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 78.00 for adults and from CNY 38.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

L'otel Hotel Shanghai
L'otel Shanghai
L'otel Hotel
L'otel Hotel
L'otel Shanghai
L'otel Hotel Shanghai

L'otel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 131 reviews" "
Rating 8 - Good. 62 out of 131 reviews" "
Rating 6 - Okay. 26 out of 131 reviews" "
Rating 4 - Poor. 6 out of 131 reviews" "
Rating 2 - Terrible. 3 out of 131 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Eleen, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located in a peaceful surrounding.
Stayed 9 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel is good, but it is a bit far from the metro station for me, a senior person.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Its an acceptable hotel. its my third stay here as its proximity to the place I am visiting. Overall its clean and beautiful. Love the peacocks there, though didn't see them this time around.
Stayed 3 nights in May 2018

8/10 Good

Nileshkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel, but a little far from public transit
Positives: Clean room. Comfortable bed. Unfortunately the location is far from public transportation and far from restaurants.
Stayed 3 nights in May 2018

8/10 Good

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place!

8/10 Good

Zach, Midwest, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Shanghai Southern Rail Station
Check in was pleasant. Breakfast buffet was free, 2/3 were Chinese style, 1/3 were Western style. Room is small, compact, but amazingly, contains all the usual items. Ideal for single or double travelers, but small for a family.
Stayed 1 night in Dec 2017

8/10 Good

Omair

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but far from metro station.
Room was small but neat & clean. Hotel was also nice & clean but breakfast had very limited selection. 15 to 20 minutes walk from the closest metro was a big inconvenience.
Stayed 4 nights in Sep 2017

8/10 Good

Kirstie, Melbourne

Liked: Cleanliness, property conditions & facilities
very clean but small room
lovely clean hotel , but had lots of issues with Taxi's refusing to take here due to its location little disappointed that I paid for a balcony room but yet you cant actually go out on the balcony! air conditioning in room was poor and the refrigerator actually made drinks warm! Food in restaurant for dinner was of very poor standard and extremely overpriced and often had ran out of things like juices! breakfast was good and had a good variety also disappointed that no tourist information is available. I thought the price was fair especially as it was a very clean hotel
Stayed 8 nights in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A chance to recuperate
Very restful time. Just what was needed. Really friendly staff and other guests also very happy to talk over breakfast. Very good place for the price but not in the easiest part of the city to reach.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hanz, Tunja

Liked: Cleanliness
Disliked: Staff & service, room comfort
Facilities ok, but no good feeling with the staff.
Airport shuttle was mentioned but did not existed. Instead they offered an overpriced van. We are four, they offered one breakfast... so assume just one of us would eat or in a "subtle" way tried to force us to purchased their breakfast... No really close to any of the Shanghai airport, and not close enough to the subway station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Shanghai South Station and ECUST
Very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
The hotel was very clean and comfortable the only thing wrong was the neighborhood didn't have any restaurants etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Reasonable Rate
I stayed in L'otel for a total of 15 days during my trips to Shanghai, Xi'an and Suzhou. I really enjoyed the nice environment within the hotel and its facilities. The staff members were generally polite and efficient. I would like to give special compliments to Suki at the front desk, the restaurant staff as well as the housekeeping crew. They provided excellent customer service, very accommodating. Although the location of L'otel is not particularly appealing in terms of convenience accessing major tourist spots, the hotel facilities and serene environment make up for the drawback. By the way, I ate at the hotel restaurant for a few times, and the food was pretty good. I definitely will recommend L'otel to my friends who plan to visit Shanghai.

10/10 Excellent

Wei

Liked: Cleanliness, property conditions & facilities, room comfort
good
It is very close to the subway/train station.

8/10 Good

Jack, West Hollywood, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel off the beaten path
This is a beautiful hotel a little too far from the metro and the center of the city for my liking. That said, the staff were friendly enough although as is the case in the rest of the city and China in general the English is weak. That's not a complaint - this is their country after all and their english is a lot better than my Chinese (which is non-existent). The hotel itself is beautifully maintained. It's non-smoking and they have you sign an agreement that if you violate this policy, you will be required to pay a fine, which is fair enough. The hallways are beautifully lit and the room and the bed were reasonably comfortable. The breakfast was sensational! Everything from dumplings to waffles, fried rice to fried eggs prepared on the spot and pretty much anything else you could wish for. If only it weren't so far off the beaten path...

4/10 Poor

Verified traveller

Disliked: Staff & service
Rude staff
The staff is rude, disrespectful and insulting. There is no customer service whatsoever. We had a very unpleasant stay and I do NOT recommend this hotel. It is far from the main attractions of the city and just not worth your money. Find a place where people respect their customers and treat them properly.

6/10 Okay

Wai Ching, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Comment
The room Itself is clean and tidy but the services is not too good like check in process, transportation arrangement and breakfast

8/10 Good

G, san francisco, ca

Liked: Cleanliness, property conditions & facilities
Pleasant place
I stayed for 2 weeks. I actually stayed in 3 different rooms, so have a sense of the overall quality. In general, all the rooms were fairly quiet, except that the housekeeping staff spoke really loudly to each other, which always annoyed me. Rooms are standard: bottled water, towels, and tea. Television had a few foreign channels like HBO and Japanese stations, but the picture quality not too good. Air conditioning varied. In one room it worked great, in another it could not get the temperature lower than 28 degrees Celsius. Staff was generally helpful, and housekeeping was friendly, but the cafeteria staff was a little crude and demanding, as if they always wanted you to leave. Speaking of the cafeteria, the breakfast is not worth it. I tend not to like Chinese breakfasts like congee and rice rolls, but it is probably better than the Western items. They do have eggs and a toaster, but the French toast was basically youtiao with a different bread, and the bacon was unidentifiable. I bought a French press at IKEA and made my own coffee. The food in the neighborhood is not bad, with many Sichuan, Hunan, and Pulled Noodle places. Both Carrefour and Walmart are not too far. Otherwise, there is not much to see or do in the area. The gym worked for me. All I want is carpeting, space, and air conditioning and it had all three. Otherwise, they had a couple treadmills and a bicycle and weights. Watch out for mosquitoes though. Overall, this was a decent value.

8/10 Good

Simon, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The overall for the hotel is good value for money.